Site crashed after last update - by Nelson Bento

This topic has 6 replies, 2 voices, and was last updated 2 years, 7 months ago ago by Olga Barlow

  • Avatar: Nelson_Bento
    Nelson Bento
    Participant
    July 21, 2021 at 13:27

    After update to V8 I get the following error

    Warning: require(/home/xxx/xxxx.pt/wp-content/themes/xstore/inc/default-options.php): failed to open stream: No such file or directory in /home/xxxx/xxxx.pt/wp-content/themes/studio/functions.php on line 230

    Fatal error: require(): Failed opening required ‘/home/xxx/xxx.pt/wp-content/themes/xstore/inc/default-options.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in /home/xxx/xxx.pt/wp-content/themes/studio/functions.php on line 230

    Checking line 230 in functions.php I see the following line of code:
    require trailingslashit( get_template_directory() ) . 'inc/default-options.php';
    Looked inside inc directory the file is there.

    Any ideas what happened?

    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 21, 2021 at 14:51

    Hello,

    wp-content/themes/studio/ – is it your child theme? What files/folders did you copy to your child theme? Did you copy framework or theme folders to child theme?
    Could you, please, provide us with WP Dashboards and FTP access?

    Regards

    Avatar: Nelson_Bento
    Nelson Bento
    Participant
    July 21, 2021 at 15:15

    The only thing I did was.. go to plugins updated xstore core file, went to presentation and updated xstore theme. Nothing else.
    Cant give you access to wp admin sicne I cant access it myself
    Also yes studio is my child theme
    access in private area

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 21, 2021 at 20:01

    Hello,

    I don’t see in the studio theme style.css that this is your child theme. It looks like a separate theme. So, do you use XStore or Studio theme?
    Besides, there is no fatal error on your site anymore as I can see.

    Regards

    Avatar: Nelson_Bento
    Nelson Bento
    Participant
    July 21, 2021 at 20:47

    I have xstore, and when installing I named studio as my child theme.

    Theres no fatal error because I decided to upload the files again, but if U notice there is a mix on the header theme. I will resisntall wordpress and theme.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 22, 2021 at 12:52

    Hello,

    I suppose you mixed themes and it caused the issue. Install XStore theme and XStore child theme correctly https://www.youtube.com/watch?v=4n1re0jKorc&list=PLMqMSqDgPNmCCyem_z9l2ZJ1owQUaFCE3&index=1

    Regards

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