Page 202 – 8theme.com

Forum Replies Created

Viewing 30 posts - 6,031 through 6,060 (of 30,337 total)

← 1 2 3 … 201 202 203 … 1,010 1,011 1,012 →

Olga Barlow

Participant

August 2, 2021 at 12:27

Hello,

Do you have this issue with the XStore theme only or also with the Storefront theme (default WooCommerce theme)? Go to Appearance > Themes > install and activate Storefront theme and check. Provide us with video using Gyazo gif how it works with the default Storefront theme.

Regards

#297322 Copied In reply to: Animated GIF Featured Image for Woocommerce Listing Page

Olga Barlow

Participant

August 2, 2021 at 12:25

Hello,

It’s related to WooCommerce and WPRoket. Read plugin documentation https://docs.wp-rocket.me/article/27-using-wp-rocket-on-your-ecommerce-site

Regards

#297321 Copied In reply to: WP Rocket Compatible with this them or Woocommerce

Olga Barlow

Participant

August 2, 2021 at 12:22

Hello,

Yes, you can use AMP plugin if you need.

Regards

#297317 Copied In reply to: is it possible to improve the score of Mobile phone platform

Olga Barlow

Participant

August 2, 2021 at 12:21

Hello,

Ok, we are glad that you sorted out.

Regards

#297315 Copied In reply to: (Urgent) Mobile display problem

Olga Barlow

Participant

August 2, 2021 at 12:14

Hello,

Fixed. Check now, please.

Regards

#297313 Copied In reply to: Сarousel

Olga Barlow

Participant

August 2, 2021 at 11:58

Hello,

Install Insert Header and Footers plugin and add the mentioned script to the Insert Footer area (Settings > Insert Headers and Footers).

Regards

#297312 Copied In reply to: Custom button in mobile panel.

Olga Barlow

Participant

August 2, 2021 at 11:55

Hello,

Use product content effect default https://prnt.sc/1ic83zq and enable q-ty for grid https://prnt.sc/1ic88q0
Check your products now.

Regards

#297311 Copied In reply to: Layout Prob

Olga Barlow

Participant

August 2, 2021 at 11:50

Hello,

Theme updated. Check now, please.

Regards

#297308 Copied In reply to: urgent issue

Olga Barlow

Participant

August 2, 2021 at 11:29

Hello, @Dareius

We gave you refund.

Regards

#297307 Copied In reply to: Very slow loading

Olga Barlow

Participant

August 2, 2021 at 11:27

Hello,

Keep that enabled.

Regards

#297306 Copied In reply to: Bugs after updating theme

Olga Barlow

Participant

August 2, 2021 at 11:22

Hello,

I have updated theme to the latest version that comes with speed improvements and activated the cache plugin. Check results:
before – https://gtmetrix.com/reports/lamoz.net/RXZJ4aiq/
after – https://gtmetrix.com/reports/lamoz.net/g4VHnjuQ/
Contact your hosting provider and ask to reduce the server response time and improve other moments related to server-side.

Regards

#297305 Copied In reply to: My Website Theme is Slow

Olga Barlow

Participant

August 2, 2021 at 11:03

Hello,

Check your site now. We don’t see issues with the desktop if the XStore AMP plugin is enabled.

Regards

#297302 Copied In reply to: Mobile version and AMP version

Olga Barlow

Participant

August 2, 2021 at 10:35

Hello,

Do you use our custom tab or any third-party plugin to add that tab? Could you, please, provide us with WP Dashboard access to your site to check the issue in more detail?

Regards

#297297 Copied In reply to: Reordering custom tab

Olga Barlow

Participant

August 2, 2021 at 10:27

Hello,

We’ll fix this issue in the next theme update.
If you want to fix the problem on your site before the update then provide us with the correct WP Dashboard and FTP access to your site.

Regards

#297296 Copied In reply to: Wp Bakery Gallery Issue

Olga Barlow

Participant

August 2, 2021 at 10:22

Hello,

1) You had the default Filter by attributes there where Brand attribute was chosen. You still can use that if you need. But we never had the 8theme Brand filter with the drop-down style.

2) You are welcome.

Regards

#297295 Copied In reply to: Questions related to sliders on homepage

Olga Barlow

Participant

August 2, 2021 at 10:20

Hello,

You had some custom to align the product buttons in one line. I have removed that custom.
Check now, please.

Regards

#297294 Copied In reply to: Product card issue Home page

Olga Barlow

Participant

August 2, 2021 at 10:18

Hello,

Here is what I see while checking your site using Opera https://prnt.sc/1ibjeu9
Any problems. So, probably you did not clear the browser cache.

Regards

#297292 Copied In reply to: Sticky header background and text colour not working

Olga Barlow

Participant

August 2, 2021 at 10:09

Hello,

I just imported theme options of the Niche market demo and changed colors according to your site style.
Are you talking about this notification https://prnt.sc/1ibhjt4 or about shipping calculation on the checkout page?

Regards

#297290 Copied In reply to: Complete crash of my website

Olga Barlow

Participant

August 2, 2021 at 10:05

Hello,

We checked theme settings and all the necessary optimization options from theme side are enabled. We don’t have any additional options.

Regards

#297287 Copied In reply to: is it possible to improve the score of Mobile phone platform

Olga Barlow

Participant

August 2, 2021 at 09:34

Hello,

Take our apologies for the delay. Added. Check now.

Regards

#297286 Copied In reply to: Multiple headers panel won’t load

Olga Barlow

Participant

August 2, 2021 at 09:19

Hello,

We have updated theme and core plugin. Check your site now.

Regards

#297284 Copied In reply to: Huge frontpage break-up after updating to 8.0

Olga Barlow

Participant

July 31, 2021 at 19:02

Hello,

Provide us with WP Dashboard access to your site to check the settings you use in Theme Options WooCommerce > Shop > Product styles. It looks that add to cart is not enabled there.

Regards

#297170 Copied In reply to: Theme is not working with woocommerce

Olga Barlow

Participant

July 31, 2021 at 18:58

Hello,

Sorry for the misunderstanding. I see that link. Now explain what font and for what elements do you want to apply? Because I don’t see problems with the font if use custom CSS.

Regards

#297168 Copied In reply to: Additional CSS in Theme Options not reflecting through website on fonts

Olga Barlow

Participant

July 31, 2021 at 11:29

Hello,

Look, you send us this link https://wedevs.com/docs/dokan/modules/dokan-delivery-time/ Did you read that post? Dokan required Dokan Delivery Time Module that is available for users of the Dokan Pro, it’s not available for the Dokan light version. Also, if you have questions about Dokan options contact Dokan plugin support. Our theme is compatible with the Dokan plugin but we are not plugin developers to provide support for the plugin options.

Regards

#297127 Copied In reply to: how can show delivery option in the widgets

Olga Barlow

Participant

July 31, 2021 at 11:25

Hello,

Check the mobile menu now.

Regards

#297126 Copied In reply to: After updating theme. Mobile top left menu nav not opening.

Olga Barlow

Participant

July 31, 2021 at 11:19

Hello,

Still nothing http://i.prntscr.com/yTQ_E3KzTqyt8TeguYRESg.png

Regards

#297124 Copied In reply to: Legenda Plugin Compatibility – WooCommerce Product Add-Ons

Olga Barlow

Participant

July 31, 2021 at 11:14

Hello,

Check now, please. I followed the instructions that I sent to you and excluded mini cart and wishlist cookies from the cache http://i.prntscr.com/DgtWJ_RPQxi620o280Dylw.png

Regards

#297122 Copied In reply to: Bugs after updating theme

Olga Barlow

Participant

July 31, 2021 at 10:38

Hello,

The only one issue at this moment that was related to our theme is compare icon. I don’t see any other issues that you described and compare icon fix could not cause these problems.

1) What about the previous issue with the image gallery inside the static block? You did not provide us with a link to the product where you have the mentioned issue. So, how could we check the issue to help you?

2) I have enabled AMP for pages http://i.prntscr.com/y1kgq0gyQQeLS5vnQgaKxQ.png and don’t see any fatal error http://i.prntscr.com/ExzIcVjjRnKUnjnUm5PPtg.png
Could you, please, tell me your steps to recreate the issue?
Besides, I see that you use Cloudflare CDN, so log in to your account https://www.baskakowdesign.cl/wp-admin/options-general.php?page=cloudflare#/login to allow CDN cache clearing via Dashboard.

Waiting for your reply.

Regards

#297117 Copied In reply to: Problems with static blocks.

Olga Barlow

Participant

July 30, 2021 at 19:14

Hello,

That’s really strange because everything works completely fine for me. If you tell me the list of categories you need to add I’ll try to help you.

Regards

#297046 Copied In reply to: Multiple headers panel won’t load

Olga Barlow

Participant

July 30, 2021 at 19:13

Hello,

We have enabled old styles widgets. Go to Widgets and try to edit the categories widget title now.

Regards

#297045 Copied In reply to: color swatch and shop sidebar problem
← 1 2 3 … 201 202 203 … 1,010 1,011 1,012 →

Viewing 6,060 results - 6,031 through 6,060 (of 30,337 total)

Viewing 30 posts - 6,031 through 6,060 (of 30,337 total)

← 1 2 3 … 201 202 203 … 1,010 1,011 1,012 →

Forum Replies Created

Explore our best WordPress WooCommerce Themes collection