Hello,
Increase the All departments element width to 3 columns for example https://gyazo.com/1c004960fb309aeab19d26f293a2ad28
Regards
Hello,
Increase the All departments element width to 3 columns for example https://gyazo.com/1c004960fb309aeab19d26f293a2ad28
Regards
Hello,
You can’t add to cart variable product if you did not choose the variation. That’s why variable product redirects you to the single product page to allow you to choose the variation.
So, if you want to be able to add the variable product to the cart from the product grid you can enable variation swatches https://youtu.be/LgzC4iK-j6A and then you’ll be able to choose the variation from the grid.
Regards
Hello,
1) I checked your site and don’t see problem with the products https://gyazo.com/03efd63a473929d3b121aa513ce48a36
2) You should refresh the page if you resize the window to reinit the gallery slider.
Regards
Hello,
It looks that Elementor styles file is missing https://prnt.sc/1rpd9lv
Try to change any element and save changes. Clear the cache and CDN after that. Check the page. Or provide us with WP Dashboard access to your site. We’ll check it in more detail.
Regards
Hello,
Replace the prvious code with this one
.content-product .price, .product-content .price {
color: #702082;
font-weight: 600;
}
.template-container .cart ins .amount, .template-container .price ins .amount, .template-container .product-price ins .amount {
color: red;
}
Regards
Hello,
Thank you for using our theme!
Read this post about site speed https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
Disable unnecessary third-party plugins, install and use cache plugin, optimize images.
Also, you can find optimization settings of our theme in Theme Options > Speed Optimization. Enable Lazy loading for the images there.
For the home page I would recommend you enable Lazy loading for the Products elements.
Contact your hosting provider about the Memory limit issue. We can do nothing with that. So, your hosting provider will be able to increase the memory limit and check which plugin uses all your memory.
Regards
Hello,
You are welcome.
Regards
Hello,
I checked the product and it’s ok for me https://gyazo.com/06aa5349ab4404678b209fa38a84d22e
What browser do you use? Could you, please, provide video of the issue from your side?
Regards
Hello,
It’s because option of the Elementor plugin that you enabled https://prnt.sc/1rpax63 it caused js errors on the page https://prnt.sc/1rpb097. I have set Default there and sidebar is ok.
Regards
Hello,
Provide us with WP Dashboard and FTP access to your site. We’ll check and help you.
Regards
Hello,
We can’t connect to your FTP https://prnt.sc/1rp9x18
Provide correct access, please, to proceed.
Regards
Hello,
Nope, you can’t use these shortcodes. Read more about AMP version and it’s limits https://www.8theme.com/documentation/xstore/amp-plugin/general-info-amp/
Regards
Hello,
It looks that your server blocks ajax request https://prnt.sc/1rp9f62
Could you, please, contact your hosting provider and ask to check this error? What errors do you have in the server error log?
Regards
Hello,
Could you, please, provide us with WP Dashboard access to your site? We’ll try to help you.
Regards
Hello,
First of all, we would recommend you to check the list of plugins that you use and disable plugins that you don’t really use. For example, do you use 360 products on your site? Then don’t keep the Smart product viewer plugin enabled etc.
“delete unused CSS” option could remove even necessary styles, besides it’s Beta version of the option. So, if it causes issues on your site then it would be better to disbale that.
Update theme to latest version. We made a number of speed improvements in 8.x version of our theme.
Optimize images of your site, https://tinypng.com/ is a great tool for that (this service also has plugin for these purposes).
Enable Lazy loading for the images in the Theme Options > Speed optimization > Images loading type.
What problem and with which script do you have?
Regards
Hello,
Thank you for using our theme.
1) Go to Theme Options > WooCommerce > Shop > Product page layout > Product Added Notification Type > Open off-cnvas/dropdown content.
2)
how I can put any upsells or discounts for 2 or 3 pieces of the chosen product always inside the cart
Could you, please, explain in more detail? Maybe provide screenshot for better understanding.
Regards
Hello,
Everything should be ok. I don’t see issue anymore while testing your site after our fix https://gyazo.com/17f0c45044f1ba43dcc7dce57cc92e25
So, make sure that you cleared the browser cache before testing.
Regards
Hello,
1) I have tried to reupload images to the main slider and banner. Saved settings and it’s ok.
2) Because you set headings color to white https://prnt.sc/1rp2k62
3) Fixed. Check now.
4) Don’t see the problem with the add to cart https://prnt.sc/1rp3mkb What product are you trying to add and get the issue.
Regards
Hello,
I have made test payment and it’s ok https://prnt.sc/1rp33eb
Could you tell me what products did you try to buy? What options did you check on the checkout(payment methods, delivery address)?
Because we can’t fix the issue if we don’t see that.
Regards
Hello,
Add the custom class for the custom headings that you want to align center
https://prnt.sc/1rom12v
Check page now.
Regards
Hello,
You are welcome.
Regards
Hello,
Go to Theme Options > Speed optimization > disable “Remove Query Strings From Theme Static Resources” option. Clear cache and check the page after that.
Regards
Hello,
You are welcome.
Regards
Hello,
1) We don’t have access to options and pages with the user you gave us https://prnt.sc/1rmtrqc
Please, change user permissions.
2) What is the FTP password?
Regards
Hello,
We can’t recommend any plugin because we don’t know what features do you need and we are theme developers, not plugin developers. Anyway, you should not have any issues with the booking plugins no matter which one you choose. If you face any compatibility problems just contact us and we’ll do our best to help you.
Regards
Hello,
Glad to hear that. Wish you good sales.
Regards
Hello,
Check the spam folder https://prnt.sc/1rmqgx2 If you still don’t have it we’ll send you again.
We have only Figma project for the niche-market02. Sent to the same email.
Regards
Hello,
I see. Ok but would you be so kind to send us an admin pass again because the previous one does not work for me, unfortunately.
Regards