Use the Elementor Products element and Recently viewed type of products in the settings https://prnt.sc/1szfiwv
Regards
Olga Barlow
Participant
September 20, 2021 at 17:53
Hello,
Provide us with WP Dashboard access to your site to check the issue, please.
Regards
Olga Barlow
Participant
September 20, 2021 at 17:51
Hello,
In this case contact plugin author and ask if they support WordPress translation files. Because this string is hardcoded and appears after the Ajax request. We allow translating the mentioned string using theme and core plugin translation files.
So, you may try to create translations for all languages you have as described here https://www.8theme.com/documentation/xstore/theme-translation/ , translate the mentioned string and check if it works for you. You’ll be able to remove the Loco translate plugin after that, it won’t affect your translation.
Regards
Olga Barlow
Participant
September 20, 2021 at 17:45
Hello,
You can enable SIngle product builder in Theme options but keep in mind that it does not fully work because of your changes in the child theme. So, probably only some elements work.
2) I don’t see that you installed required wishlist plugin. Go to XStore > Plugin Installer > Install YITH Wishlist plugin. After that you’ll find plugin settings under YITH > Wishlist https://www.8theme.com/documentation/xstore/plugins/wishlist/ and also Theme Options > Header builder > Wishlist.
Regards
Olga Barlow
Participant
September 20, 2021 at 17:36
Hello,
Provide us also with the FTP access to your site to check the issue in more detail.
Regards
Olga Barlow
Participant
September 20, 2021 at 17:26
Hello,
1) We can’t use File manager because any fatal error appears during fixing then we’ll be blocked and won’t be able to fix the problem or get access to your Dashboard. So, please, contact your hosting provider and get FTP or SFTP access.
2) WP Dashboard access is incorrect https://prnt.sc/1szbsp6
There is no rule that you can’t post a lot of questions on one topic but keep in mind that sometimes it causes misunderstanding (just from our experience with other users). Besides if a new support member check your topic he needs to read the whole conversation to find out which issue was resolved, which one still needs help. So, he could miss something if it takes a lot of questions within the same topic. That’s why we usually ask to create a separate topic for the separate problem to control what issues were resolved (and topic could be closed) and which one still requires our attention. Got it? You can find the list of your topics in the right sidebar.
3) The fix will be included in the next theme update. You don’t need to upload that file after every theme update.
10) Sorry. Check the Shop page layout item.
11) Do you use WPBakery or Elementor page builder? Could you, please, provide us with link to your site?
13) Read the docs https://www.8theme.com/documentation/docs/sales-booster/
Let me know if you still have questions after that.
14) There is no such option in the WooCommerce Product categories widget. You can only show all the categories or Subcategories of the current category if this option is enabled https://prnt.sc/1szaqso
15) There is no such option. We have only a filters area that displays by click on the button https://prnt.sc/1szaxeo To add widgets to that filters area go to Appearance > Widgets > add widgets to Shop Filters widget area.
16) What version of PHP do you use there? Provide us with WP Dashboard and FTP access to your actual site.
Regards
Olga Barlow
Participant
September 20, 2021 at 17:01
Hello,
What do you mean by “is a too big plugin.”
Wishlist element in header created for the YITH wishlist plugin. We did not test our theme with https://woocommerce.com/products/woocommerce-wishlists/ plugin, so I don’t have information about compatibility issues. It should work ok in general I think. But keep in mind that we don’t have the special element in the header for that plugin.
Regards
Olga Barlow
Participant
September 20, 2021 at 16:57
Hello,
We are in the final stage. If you provide us with WP Dashboard access to your site then we’ll be able to fix the mentioned issue using the pre-released archive.
Regards
Olga Barlow
Participant
September 20, 2021 at 16:56
Hello,
Provide us with WP Dashboard access to your site and we’ll help you with a theme update.
Post code is not optional by default in WooCommerce. If it’s optional on your site then probably you use some third-party plugin that causes that. Try to disable third-party plugins that could be related to WooCommerce checkout page one by one to find out which one causes the issue.
Regards
Olga Barlow
Participant
September 20, 2021 at 15:37
Hello,
Take my apologies for the delay in answering.
Check related products now, please.
Your table does not display for me even in Safari for the QV https://prnt.sc/1sypxpz
Do you use woocommerce hook to show that function for the single product?
You can find QV code in the xstore/woocommerce/product-quick-view-canvas.php
Copy this file to your child theme and edit it according to your needs.
Regards
Olga Barlow
Participant
September 20, 2021 at 14:12
Hello,
Provide us with the server error log that you got once faced 503 error on your site, please.
Regards
Olga Barlow
Participant
September 20, 2021 at 14:09
Hello,
Thank you for your interest in our theme!
Truly saying we did not test our theme with the Classifieds plugins, so don’t have suggestions or report about compatibility issues.
You can check this article https://www.competethemes.com/blog/classified-ads-wordpress-plugins/
If you face any problems while using our theme with Classifieds plugins let us know and I will do my best to assist you.
Regards
Olga Barlow
Participant
September 20, 2021 at 13:56
Hello,
Ok. No problem. Take your time.
Regards
Olga Barlow
Participant
September 20, 2021 at 13:39
Hello,
1) I removed doubled default header. Also, we have fixed the double default header issue a few updates ago. You should face this problem anymore in future.
Take our apologies. That was a misprint. Robert meant in one of the next two updates. We load customizer sections using ajax requests and lazy loading and looks that it causes the issue.
Our developers working on updates of Royal, WooPress, Legenda themes and will be able to check these compatibility issues once finish these updates. Take our apologies for the delay.
Regards
Olga Barlow
Participant
September 20, 2021 at 13:03
Hello,
I’m checking your footer and it’s ok now.
Regards
Olga Barlow
Participant
September 20, 2021 at 13:02
Hello,
Take our apologies for the delay in answering.
1) I don’t see the mentioned issue on your site anymore https://prnt.sc/1syesnu
2) Set the mega menu for the menu item https://prnt.sc/1syf6ee if you want to use Static block mega menu inside
3) Image changed as I can see https://prnt.sc/1syfdna
4) Add the Mailchimp shortcode https://prnt.sc/1syfijc to the footer content https://prnt.sc/1syfl26
5) Categories select displays all the product categories with products that you created in Products > Categories. We don’t have option to exclude categories from that select. You can only enable/disable search by categories in Theme Options > Header builder > Search > Search By Category
6) As I can see you have sorted out https://prnt.sc/1syg581
7) Edit the mobile header and bg/text color settings of the headers areas https://prnt.sc/1sygn15
Regards
Olga Barlow
Participant
September 20, 2021 at 12:42
Hello,
We use wp_is_mobile() default function to detect that mobile device is used and add the necessary body classes, call additional scripts, styles. Point is that WP Rocket ignores that function.
And WP Rocket plugin support recommended using that plugin to avoid problem https://prnt.sc/1syebho So, we can do nothing with that from our side.
Regards
Olga Barlow
Participant
September 20, 2021 at 12:40
Hello,
Are you talking about Ajax product tabs element? Because there is no Ajax Category Tab element.
