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Theme modification - by MjV - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 2 years, 7 months ago ago by MjV

MjV

Participant

September 15, 2021 at 15:33

Hello,
your msg from previous ticket: (for better understand conversation)

1) What version of PHP do you use there? Provide us with WP Dashboard and FTP access to your actual site.

3) Got it. Passed the issue to our developers.
5) We do. But to fix this on your site we need WP Dashboard and FTP access.
6) Go to Theme Options > Speed optimization > disable Static block cache and Remove Query Strings From Theme Static Resources options. Enable them once you finish site development.
7), 8) Edit Newsletter/Footer Static block and remove Mailchimp element and the shortcode element and place the Mailchimp shortcode to the Shortcode elementor element.

1) php 7.4, but now its done, we found solution to fix it, now all fine, thanks
3) thanks, waiting you response with solution
5) is there multilingual demo link? as i understand that this string should be in xstore-core (plugin), or its should be in other location? what location?
6) ok, but if need edit mega menu should do the same (switch of, after done switch on) everytime when want to do some menu modification?
7,8) ok, thank you

other question
9) we create mega menu with normal way, on desktop its looks ok https://prnt.sc/1sb2w6i
but in mobile completely different menu https://prnt.sc/1sb3dfk
how to make the same menu as desktop?
10) https://prnt.sc/1sb3l3x how to from categories page remove category sidebar and insert filters to the top location where sorting https://prnt.sc/1sb3rzi

Thanks!

#302377 Copied Theme version: 8.06

7 Answers

MjV

Participant

September 16, 2021 at 13:11

11) on contact page we have warning msg “for development purpose only”
https://prnt.sc/1sffecq
hot to fix it and insert our address?

#302459 Copied

MjV

Participant

September 16, 2021 at 19:24

12) is there option to make mega menu items with drop down, accordion?
https://prnt.sc/1sgp7g5
categories: dresses, blouses, skirts, etc to make as dropdown or accordion?

Thanks!

#302484 Copied

Olga Barlow

Support staff

September 17, 2021 at 13:55

Hello,

Oh, I asked you to create a new topic for the new question, not for the old ones 🙂 Now we need to switch between 2 topics to find your very first questions to answer them.
Please, create a new topic for the 1-3 (not 10!) new questions and continue the conversation on the same topic where you have already asked something. Got it?

3) Download this file https://dropmefiles.com/AMUz7 and upload it to xstore/js/modules
5) No, you understand wrong. That text is the admin text and should be added to wpml-config.xml and then you’ll be able to add the string to string translation using the translate admin string link at the bottom of the string translator menu item. So, we asked WP Dashboard access to upload fixed wpml-config.xml, add that admin string to string translator and check if everything works fine for you after that.
6) You can keep that disabled if you don’t want to switch. But if you enabled that and see that changes do not apply then disable mentioned options.
9) Go to Theme Options > Header builder > Mobile menu and check what you show for the additional tab: existing product categories or menu that you created. I suppose that you display simple product categories list (Products > Categories).
10) You can enable Filters button if you add widgets to the Appearance > Widgets > Filters widget area. To disable sidebar go to Theme Options > WooCommerce > Shop > Product page layout > adjust sidebar for the shop, product category, brands pages.
11) You need to create Google Map API and add that to the map element settings. https://accedemaps.com/2019/04/09/solving-google-maps-for-development-purposes-only-error/
Or use the default map element with the embedded map that does not require API.
12) Nope, we don’t have such option in our theme by default.

Regards

#302579 Copied

MjV

Participant

September 18, 2021 at 17:17

hello,
don’t understand what you want from me about tickets, u asked create new one, i did, and again something wrong. is it not allowed asking many question in one ticket? i have to create separate ticket for each question?? where maintained about this rule in your support policy?
where i can find list of all my tickets?

3) ok, done, thanks,
what about future updates? i have to replace this file on each update or its will be fixed in futures updates?
5) fixed , thanks
6,9) ok, thanks

10) not exist “product page layout” exist only https://prnt.sc/1spmbvm
task not fixed, how to fix it?

11) where to put Google Map API???
how and where to put embedded map???

12) ok, thanks

13) how works sales booster-progress bar? nothing about how its work in your documentation.
Is it for just for each separate order? or its calculating by customer total orders?
e.g. I want to change it, when customer make orders (not with one order, also with several orders e.g during all time or fixed time (6 month or other time) order is calculating and when customer got 500eur/usd total (one or many orders) then customer will get discount coupon (20eur/usd discount)

14) now on categories pages on sidebar shown all existing categories https://prnt.sc/1spnmwg
how to make that there will shown only categories from main menu (“shop” menu only) https://prnt.sc/1spntc3

15) how to move filters from sidebar https://prnt.sc/1spnxjs
to top of the product list on categories pages between “sorting” and “show per page”
https://prnt.sc/1spo0sa

Thanks!

#302645 Copied

MjV

Participant

September 19, 2021 at 21:37

16) we run synchronization tool in wpml
and get an error (your plugin)
[19-Sep-2021 20:13:02 UTC] PHP Parse error: syntax error, unexpected ‘->’ (T_OBJECT_OPERATOR) in …/wp-content/plugins/et-core-plugin/app/controllers/customizer.php on line 303

#302749 Copied

Olga Barlow

Support staff

September 20, 2021 at 17:19

Hello,

There is no rule that you can’t post a lot of questions on one topic but keep in mind that sometimes it causes misunderstanding (just from our experience with other users). Besides if a new support member check your topic he needs to read the whole conversation to find out which issue was resolved, which one still needs help. So, he could miss something if it takes a lot of questions within the same topic. That’s why we usually ask to create a separate topic for the separate problem to control what issues were resolved (and topic could be closed) and which one still requires our attention. Got it? You can find the list of your topics in the right sidebar.

3) The fix will be included in the next theme update. You don’t need to upload that file after every theme update.
10) Sorry. Check the Shop page layout item.
11) Do you use WPBakery or Elementor page builder? Could you, please, provide us with link to your site?
13) Read the docs https://xstore.helpscoutdocs.com/article/110-sales-booster
Let me know if you still have questions after that.
14) There is no such option in the WooCommerce Product categories widget. You can only show all the categories or Subcategories of the current category if this option is enabled https://prnt.sc/1szaqso
15) There is no such option. We have only a filters area that displays by click on the button https://prnt.sc/1szaxeo To add widgets to that filters area go to Appearance > Widgets > add widgets to Shop Filters widget area.
16) What version of PHP do you use there? Provide us with WP Dashboard and FTP access to your actual site.

Regards

#302870 Copied

MjV

Participant

September 20, 2021 at 18:26

Thanks for support!
Have a nice day!

#302888 Copied
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