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Viewing 30 posts - 4,711 through 4,740 (of 30,391 total)

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Olga Barlow

Participant

October 8, 2021 at 15:32

Hello,

We’ll fix the issue in the next theme update. Meanwhile, edit the xstore/framework/theme-functions.php file and just remove that line https://prnt.sc/1v0zvs8

Take our apologies for the inconvenience.

Regards

#304978 Copied In reply to: critical error in theme

Olga Barlow

Participant

October 8, 2021 at 15:28

Hello,

I installed cache plugin, changes some settings and check:
Before – https://gtmetrix.com/reports/artemood.com/UIi1LCq2/
After – https://gtmetrix.com/reports/artemood.com/VP6jSFTR/

Regards

#304977 Copied In reply to: Slow Speeds

Olga Barlow

Participant

October 8, 2021 at 15:04

Hello,

Provide us with a link to your site and with temporary WP Dashboard access. We’ll check the issue in more detail.

Regards

#304971 Copied In reply to: Extremely slow shop page

Olga Barlow

Participant

October 8, 2021 at 15:03

Hello,

Provide us with link to your WP Dashboard login form because https://prnt.sc/1vb2nfa and default wp-admin does not work in your case.

Regards

#304970 Copied In reply to: Footer not showing the elementor one

Olga Barlow

Participant

October 8, 2021 at 14:59

Hello,

Edit your page and enable Lazy loading option in the Product elements settings.

Regards

#304969 Copied In reply to: Avoid an excessive DOM size

Olga Barlow

Participant

October 8, 2021 at 14:56

Hello,

You can translate widget titles using string translator https://prnt.sc/1vb1s1p

Regards

#304968 Copied In reply to: WPML Translating Widgets

Olga Barlow

Participant

October 8, 2021 at 14:55

Hello,

Check now. If you use Load JavaScript deferred in cache plugin settings then also enable Combine JavaScript files https://prnt.sc/1v63o0k in other case scripts are loaded in the wrong order and cause issues.

Regards

#304967 Copied In reply to: My Site is very Slow

Olga Barlow

Participant

October 8, 2021 at 14:49

Hello,

Point is that WordPress made a lot of changes in versions 5.7 and 5.8 and we made appropriate changes in our theme, so I’m not sure that theme won’t cause compatibility issues with such old version of WP that you use. Why can’t you update WP to the latest version? It’s not secure to use such an old WP version.

Regards

#304966 Copied In reply to: Logo doesn’t display on Firefox or mobile

Olga Barlow

Participant

October 8, 2021 at 14:43

Hello,

There is no such option in our theme or WooCommerce plugin. So, look for a third-party plugin to implement that.

Regards

#304964 Copied In reply to: product sorting and display

Olga Barlow

Participant

October 8, 2021 at 14:42

Hello,

Done. Check now.

Regards

#304963 Copied In reply to: Filters not Working since update

Olga Barlow

Participant

October 8, 2021 at 14:35

Hello,

Check filters now, please.

Regards

#304962 Copied In reply to: Filters not Working

Olga Barlow

Participant

October 8, 2021 at 14:16

Hello,

Thank you. I passed your issue to our developers. I’ll inform you once they find a fix for this issue.

Regards

#304959 Copied In reply to: Show As Single Variations

Olga Barlow

Participant

October 8, 2021 at 13:34

Hello,

Check the single product buttons now, please.
Grid/list switcher displays only on the WooCommerce archive pages (shop page, product categories, product tags, product brands pages). https://site.amadeuste.com/lenjerie-de-pat/ is a simple page and there is no option to display switcher there, unfortunately.

Regards

#304954 Copied In reply to: Button Buy Now and Add to cart position

Olga Barlow

Participant

October 8, 2021 at 13:19

Hello,

To fix the issue with the mega menu go to Theme Options > Speed optimization > disable Ajax mega menu loading option. Clear cache and check the mega menu on the checkout page after that.

Revolution slider is heavy by itself and even 1 slider adds seconds to page loading. In your case, you added 3 sliders on the page. Why don’t you use responsive options of the revolution slider to show different layers suitable for every responsive breakpoint within the 1 slider https://youtu.be/inIULl3QolI ?

Regards

#304953 Copied In reply to: IPAD CRASHES

Olga Barlow

Participant

October 8, 2021 at 12:29

Hello,

If these categories are categories of the posts then go to Posts > Categories > edit the category and check if you added description for every category that you have.

Regards

#304949 Copied In reply to: [CDATA[]] is empty

Olga Barlow

Participant

October 8, 2021 at 12:27

Hello,

Could you, please, provide us with FTP access, please? We’ll take a look at your issue in more detail and help you.

Regards

#304947 Copied In reply to: Search engine results

Olga Barlow

Participant

October 7, 2021 at 14:26

Hello,

Are you talking about the description of the custom post types?

Regards

#304892 Copied In reply to: [CDATA[]] is empty

Olga Barlow

Participant

October 7, 2021 at 14:18

Hello,

We can do this for you if you provide us with WP Dashboard and FTP access to your production site.

Regards

#304891 Copied In reply to: Filters not Working since update
Olga Barlow

Participant

October 7, 2021 at 14:17
Hello,

1) You can implement shadow and animation using custom code, for example

a.mpc-button { box-shadow: 0px 8px 15px rgb(94 52 176 / 57%); font-weight: bold; } a.mpc-button:hover { transform: translateY(-3px); }

2) Create footer using static block https://youtu.be/gY-x4m47Duo and create the layout you need and include copyrights texts to your footer static block.

Regards
#304890 Copied In reply to: Animating button and copyright
Olga Barlow

Participant

October 7, 2021 at 13:29
Hello,

1) I checked your site using iPad and did not face any problems
https://prnt.sc/1v5nmdg
https://prnt.sc/1v5npob
2) Slider works fine from our side if we check your site.
3) What render issues do you mean? I don’t see anything https://prnt.sc/1v5nxxz
4) Read this post about revolution slider optimization https://wpmudev.com/blog/optimize-slider-revolution-wordpress/
5) Could you, please, tell me what exactly is wrong here https://recordit.co/hpMEx1fGGh because shop page and single product page are ok for me.
6) It’s because plugin adds the position absolute for the images. Add the below code to Custom CSS to align them correctly

.woocommerce-checkout #payment ul.payment_methods li .card-brand-icons { position: relative; }

Regards
#304887 Copied In reply to: IPAD CRASHES
Olga Barlow

Participant

October 7, 2021 at 13:19

Hello,

I tested the mentioned demo using FF and don’t face problem https://prnt.sc/1v5nbcy
Could you try from another PC?

Regards

#304885 Copied In reply to: Alias @ email symbol invisible on Organic demo

Olga Barlow

Participant

October 7, 2021 at 13:15

Hello,

Provide us with WP Dashboard and FTP access to your site, please.
We’ll take a closer look at your issue.

Regards

#304883 Copied In reply to: Filters not Working

Olga Barlow

Participant

October 7, 2021 at 13:12

Hello,

Hello,

This version was created using Figma https://www.figma.com/
We sent Figma project to import that https://help.figma.com/hc/en-us/articles/360041003114-Import-files-into-Figma to your registration email.

Regards

#304882 Copied In reply to: Online courses PSD

Olga Barlow

Participant

October 7, 2021 at 13:07

Hello,

Just move theme and XStore core plugin from staging site to production, clear caches and you should not have issues. We made fix in the theme files of your staging site and also include this fix in the next theme update.

Regards

#304881 Copied In reply to: Filters not Working since update

Olga Barlow

Participant

October 7, 2021 at 13:05

Hello,

In this case, activate the plugin, set the rules you plan to use in the future, and reply back. Our developers will take a look to if we could add compatibility in your case.

Regards

#304880 Copied In reply to: Product page showing script after selecting variation.

Olga Barlow

Participant

October 7, 2021 at 13:02

Hello,

Our developers checked your site and unfortunately, there is no way to show color if the only color attribute is selected. You have a lot of colors and sizes and WooCommerce updates form and variation details (including variation image) only once all the attributes are selected.

Regards

#304879 Copied In reply to: Change product image only when one attribute (color) selected

Olga Barlow

Participant

October 7, 2021 at 12:56

Hello,

Looks that issue was caused by this option https://prnt.sc/1v5kgpw
I have disabled and there are no js errors.

Regards

#304878 Copied In reply to: Speed optimization

Olga Barlow

Participant

October 7, 2021 at 12:20

Hello,

Use Shortcode Elementor element to add the shortcode to display it on your page.

Regards

#304876 Copied In reply to: Testimonial

Olga Barlow

Participant

October 7, 2021 at 12:20

Hello,

Where do you use the tabs element? Could you, please, provide us with link to the page where you have the mentioned issue?

Regards

#304875 Copied In reply to: Cannot Change The Border Colour of the Colomn and Row

Olga Barlow

Participant

October 7, 2021 at 12:15

Hello,

Please, update your WordPress to 5.8.1 version https://prnt.sc/1v5fgsl and then reply back to proceed with the theme update.

Regards

#304874 Copied In reply to: Logo doesn’t display on Firefox or mobile
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Viewing 4,740 results - 4,711 through 4,740 (of 30,391 total)

Viewing 30 posts - 4,711 through 4,740 (of 30,391 total)

← 1 2 3 … 157 158 159 … 1,012 1,013 1,014 →

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