Extremely slow shop page - by 007 - on WordPress WooCommerce support

This topic has 8 replies, 4 voices, and was last updated 1 years, 11 months ago ago by Rose Tyler

  • Avatar: 007
    007
    Participant
    October 8, 2021 at 00:52

    Hi, I’m using your theme to launch a client’s website and we’re running into an issue where the Shop page is extremely slow. 1-3 minutes to load the page when logged in as admin.

    I’m seeing a ton of these in the error logs if that helps:

    POST /wp-admin/admin-ajax.php HTTP/1.0

    CPU on this server is reaching 100% at all times and it’s a powerful server that should more than be able to handle this woocommerce site with 9 products.

    One of the slow queries on the page is an update query setting postmeta “meta_value” for one of the attachments. Why would this query be running on the shop page?

    The cached version of this page when logged out loads pretty quickly, but when logged in, it’s very slow.

    When we switched to the default WP theme to troubleshoot, the problem went away entirely and the page loaded instantly.

    Any help would be much appreciated. Thanks!

    7 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 8, 2021 at 15:04

    Hello,

    Provide us with a link to your site and with temporary WP Dashboard access. We’ll check the issue in more detail.

    Regards

    Avatar: legidijus
    legidijus
    Participant
    June 16, 2022 at 09:47

    I also have a very slow store page. I even bought an expensive hosting. support says that the problem is not in the hosting. https://onsofa.online/shop/ what are the possible solutions and optimizations?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 16, 2022 at 12:03

    Hello, @legidijus

    Provide us with temporary WP Dashboard access. We’ll check the issue in more detail.

    Regards

    Avatar: legidijus
    legidijus
    Participant
    June 16, 2022 at 12:30

    Added temporary WP Dashboard access

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 17, 2022 at 11:52

    Hello,

    1) Your site is not very fast even with the default theme. Compare:
    XStore theme – https://gtmetrix.com/reports/onsofa.online/7WxseHdS/
    Storefront theme – https://gtmetrix.com/reports/onsofa.online/iHKGWltc/
    2) I see that you use 2 page builders. I would recommend you to recreate WPBakery pages and static blocks using the Elementor page builder and then disable the WPBakery page builder. Using 2 page builders at the same time slows down your site because the page builder uses a lot of resources and calls additional JS, CSS files.

    3) I installed the cache plugin and made some changes in Theme Options > Speed optimization. Now speed result of the shop page is the following –
    https://gtmetrix.com/reports/onsofa.online/WKUYcDXk/

    Regards

    Avatar: legidijus
    legidijus
    Participant
    June 17, 2022 at 16:20

    thank you so much

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 18, 2022 at 07:32

    Hello, @legidijus

    You’re welcome!
    Have a nice day!

    Regards

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