Hello,
Go to Theme Options > Speed Optimization > disable “Disable Elementor Dialog JS” option https://prnt.sc/1w9kh0d if you use Elementor lightboxes.
So, disable that, clear cache and check after that.
Regards
Hello,
Go to Theme Options > Speed Optimization > disable “Disable Elementor Dialog JS” option https://prnt.sc/1w9kh0d if you use Elementor lightboxes.
So, disable that, clear cache and check after that.
Regards
Hello,
I tested your site with both default theme (https://gtmetrix.com/reports/fancypools.ro/ZR9kOij2/) and XStore (https://gtmetrix.com/reports/fancypools.ro/ID3Nl24y/) and see that even with the default theme you have a notice to reduce the server response time https://prnt.sc/1w9jjnt
Besides, our theme displays better speed results when we tested that you can check GTmetrix report that I provided.
So, could you, please, contact your hosting provider to solve this issue?
Regards
Hello,
Take our apologies for the delay in answering.
We have made fixes in theme file(xstore/theme/functions.php). So, use the theme archive from your staging to upload to the production site.
Regards
Hello,
Because you did not install required plugins https://prnt.sc/1w9a6fp
I installed them and theme options are available.
Regards
Hello,
Try to remove plugin and install it again from XStore > Plugin installer. Tell me if you get the mentioned notice after that.
If yes, then provide us with WP Dashboard and FTP access to your site.
Regards
Hello,
Provide us with FTP access to your site to check the issue in more detail, please. Probably you did not install all the necessary files of the theme or core plugin.
Regards
Hello,
Provide us with WP Dashboard and FTP access to your site, please. We’ll check the issue in more detail.
Regards
Hello,
Take our apologies for the delay in answering.
If you use that plugin then disable the Sticky add to cart option https://prnt.sc/1w9902j Because plugin adds a lot of additional options and it’s not possible to show them in the nice form in the sticky panel https://prnt.sc/1w996di
If we just hide these options then the user won’t be able to add the product to the cart from the sticky panel because options are required. So, in your case, the solution is just to keep that option disabled.
Regards
Hello,
Unfortunately, there is no such option in our theme. It’s possible to implement only by additional customization.
Regards
Hello,
You enabled WooCommerce Infinite Scroll and Ajax Pagination but did not set settings according theme docs https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/
I changed the settings. Check the load more button now.
Regards
Hello,
Yes, because it works for devices after 767px. If you want to start for the 907px then add below code to Theme Options > Custom CSS
@media only screen and (max-width: 907px){
.vc_row.columns-mobile-reverse {
display: -webkit-box;
display: -ms-flexbox;
display: flex;
-webkit-box-orient: vertical;
-webkit-box-direction: reverse;
-ms-flex-direction: column-reverse;
flex-direction: column-reverse;
}
}
Regards
Hello,
There is no such option in our theme. Additional customization is required. You can submit customization request here.
Regards
Hello,
You can create shortcode to display product brand and link to all products of brand using below code in child theme functions.php
add_shortcode('all_brands', 'all_product_brand');
function all_product_brand() {
global $post;
$terms = wp_get_post_terms( $post->ID, 'brand' );
if ( ! is_wp_error( $terms ) && count( $terms ) > 0 && etheme_get_option( 'show_brand', 1 ) ) {
?>
<div class="sidebar-widget product-brands">
<h4><span><?php esc_html_e( 'Product brand', 'xstore-child' ) ?></span></h4>
<?php
foreach ( $terms as $brand ) {
$thumbnail_id = absint( get_term_meta( $brand->term_id, 'thumbnail_id', true ) );
?>
<a href="<?php echo get_term_link( $brand ); ?>">
<?php if ( etheme_get_option( 'show_brand_title', 1 ) ) : ?>
<div class="view-products-title colorGrey"><?php echo esc_html( $brand->name ); ?></div>
<?php endif;
if ( $thumbnail_id && etheme_get_option( 'show_brand_image', 1 ) ) :
echo wp_get_attachment_image( $thumbnail_id, 'full' );
?>
<?php endif; ?>
</a>
<?php if ( etheme_get_option( 'show_brand_desc', 1 ) ) : ?>
<div class="short-description text-center colorGrey">
<p><?php echo wp_specialchars_decode( $brand->description ); ?></p></div>
<?php endif; ?>
<a href="<?php echo get_term_link( $brand ); ?>"
class="view-products"><?php esc_html_e( 'View all products', 'xstore' ); ?></a>
<?php
}
?>
</div>
<?php
}
}
After that [all_brands] shortcode to Custom HTML block of your single product builder https://prnt.sc/1w8rcwr if you use single product builder or use WooCommerce hook if you use built-in product layout.
Regards
Hello,
Keep support of mobile browsers option enabled in cache plugin settings https://prnt.sc/1w8pwxr
Check the mobile header now.
Regards
Hello,
Provide us with the video of the issue for a better understanding of how you edit titles.
Regards
Hello,
Take our apologies for the delay in answering. We have a lot of requests these days. So, our developers need more time. Sorry.
Regards
Hello,
Unfortunately, at this moment we don’t have option to show the categories list from Products > Categories there. All departments element displays the menu that you created in Appearance > Menus, so to change that list you need to edit your menu.
Regards
Hello,
Yes, I deactivated all third-party plugins and it works. But I did not enable them one by one to find out which one. So, do this by yourself to detect.
Regards
Hello,
Edit the slider bg image or remove it https://prnt.sc/1w8ojm1 > https://prnt.sc/1w8ohly
Regards
Hello,
I got it. Add the below custom CSS to Theme Options > Custom CSS
.global-post-template-large .single-post-large-wrapper .single-post-large {overflow: hidden;}
Regards
Hello,
1) I have tested your shop page speed with the default Storefront theme and with the XStore theme and speed results are almost the same. Check and compare:
Storefront – Fully Loaded Time 7.4s https://gtmetrix.com/reports/atsalis-jewellery.gr/ZNsYjTIm/
XStore – Fully Loaded Time 7.6s https://gtmetrix.com/reports/atsalis-jewellery.gr/VN9RvWuT/
I would recommend you to contact your hosting provider and ask if they could improve the site loading from their side (reduce server response time etc)
2) You can add widgets to the filters are at the top of the products from Appearance > Widgets > Shop filters https://prnt.sc/1w8mjjs
To find settings for that area go to Theme Options > WooCommerce > Shop > Shop filters https://prnt.sc/1w8mn36
3) Read here how to speed up the Revolution slider loading time https://wpmudev.com/blog/optimize-slider-revolution-wordpress/
Regards
Hello,
1) You created new template and chose to show it for all the products in the template conditions https://prnt.sc/1w8i0o5 So, edit that if you want to change the layout or remove that new template at all and edit the default one.
2) Provide us with link to the product that uses the Elementor template to check the issue in more detail.
Regards
Hello,
Issue was caused by file in the framework folder of your child theme. It’s core file, don’t overwrite it in the child theme. If you need to change any function from that filter then copy that function only to your child theme and change it according to your needs. But don’t copy the whole file.
I renamed folder and footer works. So, follow the instructions I provided above.
Regards
Hello,
Take my apologies for the delay in answering.
Error comes because of the third-party swatches plugin that you use. They have the following file https://prnt.sc/1twwdtc where they add compatibility with the premium themes. Please, contact the plugin author and ask them to add compatibility with the XStore theme too.
Regards
Hello,
Neither WooCommerce nor our theme has such an option, unfortunately.
Regards
Hello,
WordPress does not allow editing the username by default and it does not have the option to manually verify the user. Our theme also does not have any special options for this. So, either look for third-party plugins that allow you to implement this. Or submit additional customization request https://wpkraken.io/?ref=8theme
Regards
Hello,
Thank you for using our theme!
To enable RTL direction just go to Settings > General > choose your RTL language. After that, you can also translate the theme and XStore core plugin https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
You may download pre-created Arabic language files of the XStore theme here https://github.com/OlgaBarlow/Translation-of-Xstore-theme/tree/master/Xstore/AR
If you need to change the position of the header elements use Header builder (Theme Options > Header builder) https://www.youtube.com/playlist?list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG
Let me know if you still have any issues after that.
Regards
Hello,
You are welcome!
Regards
Hello,
2) Fixed.
3) Edit display_product_formated_dimensions_table function in your child theme fucntions.php according to your needs to show shipping dimensions or attributes or whatever you want. We could just point you to the right direction but we don’t provide personal customization for clients, it’s not included in our support https://themeforest.net/page/item_support_policy
Regards