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Error when activating xstore - by Felix - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 2 years, 7 months ago ago by Olga Barlow

Felix

Participant

October 15, 2021 at 14:59

When I activate xstore I now get this error that there has been a critical error on the website. See the screen shot provided. I am not able to access the WP panel and must switch back to the WP default theme via the cpanel to fix WP admin access. I can activate the wordpress default themes and they work without issue.

Please, contact administrator
for this information.

#305496 Copied Theme version: 1.8

3 Answers

Olga Barlow

Support staff

October 15, 2021 at 15:17

Hello,

Provide us with FTP access to your site to check the issue in more detail, please. Probably you did not install all the necessary files of the theme or core plugin.

Regards

#305500 Copied

Felix

Participant

October 16, 2021 at 01:00

Ok, here you go.

Also, here is an odd error saying to add 8theme static block:

http://prntscr.com/1wbiebh

Please contact administrator
for this information.

#305550 Copied

Olga Barlow

Support staff

October 16, 2021 at 08:02

Hello,

Your issue is related to memory limit https://prnt.sc/1wchn09
I added
define( 'WP_MEMORY_LIMIT', '256M' );
to your wp-config.php file. Check your site now.

Regards

#305561 Copied
Tagged: activating, best selling, error, solutions, themes, woocommerce, xstore
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