This topic has 8 replies, 2 voices, and was last updated 2 years, 4 months ago ago by Olga Barlow
I can’t open the XStore options sometimes. There is a loading blanck page.
My browser is Chrome and is updated. I don’t add some new plugins.
Can you help me please ?
Thanks. Kind Regards.
Provide us with WP Dashboard and FTP access to your site, please. We’ll check the issue in more detail.
I send you in private my access.
Sorry, but our user has limited access https://prnt.sc/1w9l03x We don’t have access to Theme Options. Change our user permissions to allow us to check options.
Please, don’t save options like a draft https://prnt.sc/1w9m0xo because it causes errors. Our developers are working to fix the issue with the draft saving and we’ll try to fix the error in the next theme update. Till that happens, please, don’t publish the option not like a draft. Check theme options now.
It works !
Ok I understand. Many thanks !
You are welcome.
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