Issues with WooCommerce Advanced Product Fields

This topic has 9 replies, 2 voices, and was last updated 2 years, 7 months ago ago by Olga Barlow

  • Avatar: StrangeIssues
    StrangeIssues
    Participant
    October 13, 2021 at 15:55

    Hello,

    I am using https://wordpress.org/plugins/advanced-product-fields-for-woocommerce/

    Whenever I try to add these fields to the product page builder, the layout is completely destroyed after I scroll down a little.

    Thank you in advance!

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 13, 2021 at 16:06

    Hello,

    Thank you for using our theme!
    Could you, please, provide us with WP Dashboard and FTP access to your site? And also provide us with a link to the product where you have the mentioned issue.
    We’ll check and try to help you.

    Regards

    Avatar: StrangeIssues
    StrangeIssues
    Participant
    October 13, 2021 at 16:17

    Hello, I am now adding the credentials to our WP-admin.

    Please contact administrator
    for this information.
    Avatar: StrangeIssues
    StrangeIssues
    Participant
    October 14, 2021 at 08:06

    Hello,

    Do you need any extra information? I wanted to mention that this issue happens to all products. Thank you!

    Avatar: StrangeIssues
    StrangeIssues
    Participant
    October 14, 2021 at 17:11

    Hello, it has been some time. Can you please confirm that you are aware of the issue?

    Thank you.

    Avatar: StrangeIssues
    StrangeIssues
    Participant
    October 15, 2021 at 11:15

    Hello, its has been over 48 hrs without any sort of reply from your side. What is going on?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 15, 2021 at 15:14

    Hello,

    Take our apologies for the delay in answering.
    If you use that plugin then disable the Sticky add to cart option https://prnt.sc/1w9902j Because plugin adds a lot of additional options and it’s not possible to show them in the nice form in the sticky panel https://prnt.sc/1w996di
    If we just hide these options then the user won’t be able to add the product to the cart from the sticky panel because options are required. So, in your case, the solution is just to keep that option disabled.

    Regards

    Avatar: StrangeIssues
    StrangeIssues
    Participant
    October 17, 2021 at 14:57

    Hello and thank you for your help!

    I am now facing a different issue. Basically, I would like to change the order of the elements in the form cart. Instead of quantity, then add to cart button, I would like the reverse.

    I would also want to replicate the layout that you can find here, such that the price and add to cart button are in a different column compared to the fields above the cart. Is this possible with your theme? Thank you!

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 18, 2021 at 13:17

    Hello,

    1) There is no such option in our theme. It requires additional customization. You can submit customization request here.

    2) Provide us with the screenshot for better understanding because I don’t clearly understand where exactly you want to change the mentioned things.

    Regards

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