1) Blog on the home page is ok https://prnt.sc/20n1jko Oe what exactly do you want to change?
2) go to Theme Options > WooCommerce > Shop Elements > Variation swatches > Swatch Position > choose disable.
3) We fixed errors of the checker related to our theme. You need to add alt texts for your images to fix the errors that are left. Also, it’s not possible to fix the i (italic) element used error https://prnt.sc/20n24hl
i element used for the icons not just by our theme but Wishlist plugin, Elementor etc. It can’t be changed.
Regards
Olga Barlow
Participant
November 23, 2021 at 14:32
Hello,
Provide us with FTP access to your site, please. we tried to enable error log to check the warning but fatal error happened and we are locked out.
Tell me your actions that cause that warning, please.
We created a child theme. It includes code required to avoid checker warnings.
Regards
Olga Barlow
Participant
November 22, 2021 at 19:42
Hello,
We can’t update nothing because of Timeout error https://prnt.sc/20j8c6t
Could you, please, contact your hosting provider and ask to take a look at the timeout error that appears whole the time?
Reply back once they fix the error to allow us to proceed.
Regards
Olga Barlow
Participant
November 22, 2021 at 19:40
Hello,
You can disable Portfolio option in Theme Options > Portfolio > disable.
Unfortunately, we don’t have settings to disable the 8theme page options.
Regards
Olga Barlow
Participant
November 22, 2021 at 19:36
Hello,
I checked your site and see the footer https://prnt.sc/20j7rku
Could you, please, explain the issue in more detail and provide WP Dashboard access to check the settings you use?
Regards
Olga Barlow
Participant
November 22, 2021 at 19:34
Hello,
The new version still supports ThemeForest license.
Regards
Olga Barlow
Participant
November 22, 2021 at 19:32
Hello,
Once I removed the image it does not display on your site. I suppose that you removed the header image before, not the breadcrumbs image.
You are welcome.
Issue was caused by missing custom font. We have removed that.
Regards
Olga Barlow
Participant
November 22, 2021 at 19:26
Hello,
Error appears because of this plugin imegamedia Retail Finance https://prnt.sc/20j7010
So, contact plugin author to fix the error.
Regards
Olga Barlow
Participant
November 22, 2021 at 18:58
Hello,
Watch this video tutorial on how to create a mega menu using Static Blocks but instead of the WPBakery page builder use Elementor https://youtu.be/f07MBdnFPfk
Use this way to create multi columns mega menu for All departments.
Regards
Olga Barlow
Participant
November 22, 2021 at 18:43
Hello,
Could you, please, provide us with FTP access to your site?
Regards
Olga Barlow
Participant
November 22, 2021 at 18:32
Hello,
It’s possible to replace “In stock” and “Out of Stock” texts using translation files. Provide us with WP Dashboard access and we’ll help.
What style do you want to apply for the separator?
Height become higher because I added units for the banner height that you set, you missed to set that before and error appeared in the banner styles. You can manage space between banners using columns padding.
Regards
Olga Barlow
Participant
November 22, 2021 at 17:59
Hello,
Issue caused by B2B for WooCommerce plugin and it happens even with the default Storefront theme https://recordit.co/v8pAor9qJL So, contact plugin author to get help with this.
Regards
Olga Barlow
Participant
November 22, 2021 at 17:09
Hello,
If you detected that it happens only if the cache is enabled then contact WP Rocket plugin support. We checked your site a few times and never faced the mentioned problem.
Regards
Olga Barlow
Participant
November 22, 2021 at 17:02
Hello,
Check again.
Regards
Olga Barlow
Participant
November 22, 2021 at 16:57
Hello,
1) Add the element or tell me what element do you add that causes the fatal error. Because at this moment page works ok.
2) Maybe you have any blocks for the connections from the other countries.
Regards
Olga Barlow
Participant
November 22, 2021 at 16:43
Hello,
You should be able to update theme from the Dashboard now.
But keep in mind you can use 1 license for 1 project (dev and production sites) according to ThemeForest license policy https://themeforest.net/licenses/standard
Regards
Olga Barlow
Participant
November 22, 2021 at 16:40
Hello,
Could you, please, restore backup of your site before the update? After that Reply back and provide us with FTP access to your site. We’ll help you with the update. I suppose that you updates the site from the too old version and that’s the reason of the problem.
Regards
Olga Barlow
Participant
November 22, 2021 at 16:38
Hello,
Check now, please.
Regards
Olga Barlow
Participant
November 22, 2021 at 16:14
Hello,
Add also the below code:
@media only screen and (min-width: 993px){
.search-full-width .et-mini-content {
height: 300px;
}
}
Regards
Olga Barlow
Participant
November 22, 2021 at 16:12
Hello,
Provide us with WP Dashboard access to check the issue in more detail.
Regards
Olga Barlow
Participant
November 22, 2021 at 16:10
Hello,
We are not the clients of the cloudinary, so we don’t have an account on their site and access to their ticket system.
Check the QV image now, please. Do you still have the mentioned issue?
Regards
Olga Barlow
Participant
November 22, 2021 at 15:57
Hello,
Provide us with WP Dashboard access to your site. We’ll check the issue.
Regards
Olga Barlow
Participant
November 22, 2021 at 15:56
Hello,
Go to Theme Options > Header builder > Sticky header > enable sticky header for the header area you need.
Regards
Olga Barlow
Participant
November 22, 2021 at 15:53
Hello,
Go to Theme Options > Speed Optimization > Image Loading Type > disable Lazy loading type.
