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About defining new license code and number of support days

This topic has 6 replies, 2 voices, and was last updated 2 years, 4 months ago ago by Olga Barlow

Recep

Participant

December 7, 2021 at 15:13

Hi,
I previously purchased a license for a website. and 2 weeks ago I bought a 2nd license for my different website. now the number of support days is the same for both licenses.

Regards,

Please, contact administrator
for this information.

#311146 Copied Theme version: .8.0.10

5 Answers

Olga Barlow

Support staff

December 7, 2021 at 17:17

Hello,

1) If you bought theme new license then your support period is updated and it’s valid for both licenses you have.

2) Your theme is up to date as I can see on the site that you provided. So, what exactly do you need to update?

3) I have updated some settings. Check results:
before – https://gtmetrix.com/reports/roboturkiye.com/ZfofDWx2/
after – https://gtmetrix.com/reports/roboturkiye.com/ltP9dVHc/

Regards

#311170 Copied

Recep

Participant

December 8, 2021 at 10:53

hi,

https://snipboard.io/dK6g4N.jpg
I couldn’t improve page load times! There are 3 blocks that I created with elementor on the homepage but it doesn’t load before 4-5 seconds.

I will try another caching plugin. Also, my license terms have been updated according to the first license I bought.

Regards,

#311221 Copied

Olga Barlow

Support staff

December 8, 2021 at 12:19

Hello,

Everytime I test your site I get much better results https://gtmetrix.com/reports/roboturkiye.com/6frqL4OK/
You may try Nitropack plugin.

Your support period is updated according to the last license that you bought.

Regards

#311236 Copied

Recep

Participant

December 8, 2021 at 12:20

hi,

ok thanks.

#311237 Copied

Olga Barlow

Support staff

December 8, 2021 at 12:22

Hello,

You are welcome.

Regards

#311240 Copied
Tagged: code, days, license, support, woocommerce, wordpress
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