The theme keeps too many caches and cookies

This topic has 7 replies, 2 voices, and was last updated 2 years, 4 months ago ago by Zimcenterr

  • Avatar: Zimcenterr
    Zimcenterr
    Participant
    December 8, 2021 at 10:20

    Hi,
    The theme keeps too many caches and cookies. Although we made an update on the site, it looks like it was entered on the site before. Our customers cannot see the current version of the site either. Even though we delete cookies and caches, it still comes out very old. How can we fix this permanently? We want our customers to always see the most up-to-date status.

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 8, 2021 at 11:44

    Hello,

    Could you, please, send us video of the issue or screenshots for better understanding? Because I’m not sure what information on your site is out of date to check what is the reason of the issue.

    Regards

    Avatar: Zimcenterr
    Zimcenterr
    Participant
    December 8, 2021 at 13:07

    how can i send you a photo?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 8, 2021 at 13:14

    Hello,

    You can use the Lightshot screenshot tool to share the screenshots or use RecordIt to make a video.

    Regards

    Avatar: Zimcenterr
    Zimcenterr
    Participant
    December 8, 2021 at 13:38

    the site is not currently up to date like this, but it looks like this. Or, when we make new updates, it continues to appear as it was last entered.

    https://prntscr.com/22ayij3

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 8, 2021 at 13:45

    Hello,

    Try to disable LiteSpeed Cache plugin. Do you see your changes after that?

    Regards

    Avatar: Zimcenterr
    Zimcenterr
    Participant
    December 8, 2021 at 13:48

    Yes, It fixed now. Thank you so much 🙏

  • Viewing 7 results - 1 through 7 (of 7 total)

The issue related to '‘The theme keeps too many caches and cookies’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.