Change in xstore plugin but that is not showing on actual site.

This topic has 6 replies, 3 voices, and was last updated 2 years, 4 months ago ago by Olga Barlow

  • Avatar: Parth
    Parth
    Participant
    December 8, 2021 at 07:29

    Hello,
    I have added a theme to my existing website.
    Everything works fine but on homepage, there is not getting update. When I change something on the homepage then it shows changes in the admin panel (Xstore plugin) but it doesn’t show on the website.
    Here is my website: https://onepills.com/
    I have changed the color of the header and changed so many other things on the homepage but it is not showing.
    Please help me as this is my live site.

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 8, 2021 at 08:02

    Hello,

    Thanks for using our theme and for contacting us.
    Have you cleared cache of browser? Here is what we can see – https://prnt.sc/229o6f8
    Also, you are using CDN – https://prnt.sc/229ocng , so clear CDN cache also.

    Theme Options > Speed Optimization > Menu Dropdown Ajax Loading, Menu Cache, Static Blocks Cache > Off. Activate mentioned options once all changes to the header/menu will be done.

    Regards

    Avatar: Parth
    Parth
    Participant
    December 8, 2021 at 13:34

    Hello,
    Thank you for your reply, I have done all the things as you said but still it is not showing properly. I mean sometimes shows sometimes not showing.
    It is not showing even on devices on which I have not opened the site yet.
    You can change if something needs to change. So please fix this issue.
    Thank you!!!

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 8, 2021 at 13:38

    Hello,

    Could you, please, provide screenshots of the things that you changed but changes do not appear? You can use Lightshot screenshot tool to share your screenshots.

    Regards

    Avatar: Parth
    Parth
    Participant
    December 8, 2021 at 13:45

    Thank you!!
    Everything is fine now.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 8, 2021 at 13:48

    Hello,

    Ok, glad to hear that. But keep in mind that if you use CDN cache you need to clear that after style changes you do.

    Regards

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