Sorry, I’m not sure that clearly understand your question. Do you want to adjust the header layout for the mobile or page content layout?
Regards
Olga Barlow
Participant
December 14, 2021 at 10:51
Hello,
Provide us with the screenshot of the place where you want to show the registration link and also WP Dashboard access to check the settings you use for the header.
Regards
Olga Barlow
Participant
December 14, 2021 at 10:49
Hello,
Files in the child theme overwrote the parent theme files. But it’s not recommended to copy files from the framework folder. If you want to change any function from the files of the framework folder then you just need to copy the function to the child theme functions.php and edit it according to your needs.
Regards
Olga Barlow
Participant
December 14, 2021 at 10:46
Hello,
Could you, please, provide us with WP Dashboard access to check the element that you used? We cant check the site because of the Maintenance mode.
Regards
Olga Barlow
Participant
December 13, 2021 at 16:38
Hello,
You can adjust the site width from Theme Options > General > Site width.
But I’m not sure that understand how you want to show your menu. Provide us with the screenshot for a better understanding.
Regards
Olga Barlow
Participant
December 13, 2021 at 16:14
Hello,
Theme and plugins updated and reactivated.
Regards
Olga Barlow
Participant
December 13, 2021 at 15:58
Hello,
Provide us with WP Dashboard access, please.
Regards
Olga Barlow
Participant
December 13, 2021 at 15:54
Hello,
Access is incorrect https://prnt.sc/22tiusb
So, provide us with the correct pass to log in. Also, go to Theme Options > Custom CSS and make sure that you did not make any misprint there and that all the styles are ok. Because this issue appears because of incorrect custom as a rule (unclosed styles or something).
Regards
Olga Barlow
Participant
December 13, 2021 at 15:52
Hello,
Provide us with WP Dashboard access to your site to check the issue in more detail.
Regards
Olga Barlow
Participant
December 13, 2021 at 15:45
Hello,
1) Do you see that if you switch to default WP theme Storefront for example? Go to Appearance > Themes > install and activate Stoefront theme, add the recently viewed widget to shop sidebar and check. Provide us with the screenshot of how it works with the default heme.
2) We don’t have a special email for these purposes. So, use any email you want and just provide us with a username and password to log in.
Regards
Olga Barlow
Participant
December 13, 2021 at 15:43
Hello,
It looks like cache issue. Provide us with working WP Dashboard access, please.
2) Provide us with WP Dashboard and FTP access to your site. Also, install CloudFlare plugin and log in to your CF panel to allow us to clear CDN cache after changes we make.
Regards
Olga Barlow
Participant
December 13, 2021 at 15:25
Hello,
Seems Revolution slider authors blocked import of their custom templates if you don’t have a license. We can do nothing with that, unfortunately.
Regards
Olga Barlow
Participant
December 13, 2021 at 15:24
Hello,
You may use Global CSS to add the custom code or child theme style.css. Choose which one is more suitable for you and don’t forget to clear caches and CDN after your changes.
It should not affect site speed.
Regards
Olga Barlow
Participant
December 13, 2021 at 15:20
Hello,
I have removed Multiple headers for you if it’s too complicated. Added custom code to make header transparent and overlap on the home page. Edit the default header if you want to change something.
There is no option to add custom script on specific page in our theme or WooCommerce. You can use third-party plugins to add custom scripts, for example https://wordpress.org/plugins/custom-css-js/
Regards
Olga Barlow
Participant
December 13, 2021 at 14:22
Hello,
We asked about server error logs, not access logs.
Anyway, do you use the functionality of these plugins? Or did you install them just in case?
Check the page editing now, please.
Regards
Olga Barlow
Participant
December 13, 2021 at 14:17
Hello,
Don’t have access to theme or plugins using credentials that you provided https://prnt.sc/22t5l0t
Give our user admin access + provide FTP.
Regards
Olga Barlow
Participant
December 13, 2021 at 14:11
Hello,
Could you, please, provide us with a video or screenshots of how the shop page should display products with the default theme and the problem that appears with our theme for better understanding?
You used nulled version of theme as we can see from the screenshot. Press Deactivate button and then activate theme using your license.
Besides, you use the out of date version of theme. I would recommend you to provide us with WP Dashboard and FTP access to your site to help you with theme update to avoid issues after update.
Regards
Olga Barlow
Participant
December 13, 2021 at 13:22
Hello,
1) Issue with the EL version of your site was related to your translation. You have translated option key instead of the Menu title. We removed broken translation. Check now.
2) Parent theme does not inherit child theme options. So, once you switch from child to parent you get other settings. If you want to import child setting to parent you need to go to Theme Options > Import/Export > export child theme settings, then switch to parent theme and import settings.
Regards
Olga Barlow
Participant
December 13, 2021 at 12:01
Hello,
It was related to your WPML translation settings. Check now, please.
Regards
Olga Barlow
Participant
December 13, 2021 at 11:50
Hello,
It’s not related to CSS only, it’s related to scripts and we need to find the reason why it does not look ok for your site only. So, we need FTP to test. We need FTP access to wp-content folder only, so you can limit access.
I see a lot of 500 errors in the console https://prnt.sc/22six5d
Try to disable veb-variation-swatches-pro plugin, enable theme variation swatched and check after that.
Contact plugin author to fix the mentioned errors if you want to use third-party plugin for the variations instead of the built-in option.
Regards
Olga Barlow
Participant
December 13, 2021 at 11:27
Hello,
1) Glad to hear that you were able to clear the cache.
2) Go to Theme Options > WooCommerce > Shop > Shop elements > Quick View > set the QV height according to your needs https://prnt.sc/22shq72 I found that these values were removed, not sure why.
Regards
Olga Barlow
Participant
December 13, 2021 at 11:20
Hello,
We are able to make the link for whole the button for the “Add to wishlist” but it’s not possible to add link for the whole button of the “Browse wishlist” because of the HTML structure that the Browse wishlist link has. Check Add to wishlist now, please.
