Recently viewed products not working in shop page

This topic has 10 replies, 3 voices, and was last updated 2 years, 5 months ago ago by Olga Barlow

  • Avatar: aurangzebaa
    aurangzebaa
    Participant
    December 6, 2021 at 07:20

    pls check why its not working.
    it is present in the widgets settings

    check the site pls

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 6, 2021 at 08:10

    Hello,

    It works for me – https://prnt.sc/21ysaal

    Regards

    Avatar: aurangzebaa
    aurangzebaa
    Participant
    December 6, 2021 at 18:01

    your link not working

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 6, 2021 at 19:44

    Hello,

    Watch the video https://recordit.co/gKRZvKGwl5

    Regards

    Avatar: aurangzebaa
    aurangzebaa
    Participant
    December 7, 2021 at 18:30

    thank you!

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 7, 2021 at 18:53

    Hello,

    You are welcome.

    Regards

    Avatar: aurangzebaa
    aurangzebaa
    Participant
    December 7, 2021 at 19:49

    hey can u please clear your cache and check again. i have tried this on 4 different systems and I cant see it

    u can try on another browser too.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 8, 2021 at 10:40

    Hello,

    Now it’s gone.
    The recently viewed products widget is the default WooCommerce widget. Do you see that if you switch to default WP theme Storefront for example?
    Provide us with working WP Dashboard access to your site to check.

    Regards

    Avatar: aurangzebaa
    aurangzebaa
    Participant
    December 13, 2021 at 11:18

    pls provide your email address to give u access

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 13, 2021 at 15:45

    Hello,

    1) Do you see that if you switch to default WP theme Storefront for example? Go to Appearance > Themes > install and activate Stoefront theme, add the recently viewed widget to shop sidebar and check. Provide us with the screenshot of how it works with the default heme.
    2) We don’t have a special email for these purposes. So, use any email you want and just provide us with a username and password to log in.

    Regards

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