Hello,

You did not set recommended dimensions before products import, that’s why you got such issue. If you have already changed them, please, regenerate thumbnails https://wordpress.org/plugins/regenerate-thumbnails/.

Regards,
Olga Barlow

Hello,

I want to emphasize that we provide support only for our themes, list of available templates you may find here http://themeforest.net/user/8theme/portfolio
If you have any issues with Blanco theme, which you are owner of, we are glad to help you and solve them. But if you need assistance with Refined Style theme, please, contact with template author PixelBuffet!

Regards,
Olga Barlow

Hello,

First of all what is this echo "('<img src=\"<?php bloginfo('template_url'); ?>/images/logo_1.png\" >')"; ?
You need to add

<div class="header-logo">
<?php if( is_page ('Home')){
      echo etheme_logo(); }
      elseif ( is_page('About')) {
      echo "<img src='http://www.claudiofichera.it/wp-content/uploads/2012/06/CF_Title.png'>";
      } ?>
</div>

If you want to change main logo, then you need to add it in header-structure file (royal/headers), not in header.php, because if you take a closer look at code in header.php file you’ll see that lines 81-83 display fixed header logo. Also don’t forget to create and use child theme to save your changes and avoid problems with next update.

Regards,
Olga Barlow

Hello,

We are sorry for delay. We think it will be better if we continue our talk in tickets. Our specialist will try to help you faster and satisfy the requirements. We contacted with you and sent the IP of expert who will work with you. Provide also FTP access.

Regards,
Olga Barlow

Hello,

Please, be sure that you don’t use Cyrillic characters in name of your images, it could be the problem. Also provide correct admin panel access, because I can’t login.

Regards,
Olga Barlow

Hello,

It’s because Ajax Filter function is enabled (Theme Options > Shop). “Go to previous page” loads the previous URL in the history list. But shop page is not reloaded if you use Ajax pagination and this method will not work, because the previous page in the history list is Home page, not the 1 shop page. Disable Ajax Filter in theme options if you use go to previous page on shop page.

Regards,
Olga Barlow

Hello,

Replace existing code by this one:

.warranty_info {
float: left;
display: inline-block;
width: 100%;
}

Regards, Olga Barlow

Hello,

Check now, please.

Regards,
Olga Barlow

Hello, @Graphixflo,

Do you have problems with demo content import? Does your server meet the requirements of Royal theme (1.3 item) https://www.8theme.com/demo/docs/royal/index.html#!/installation_upgrade
If yes and you still have a problem, provide admin panel and FTP access, please.

Regards,
Olga Barlow

Hello,
Sorry for delay. We have fix this bug on your site.
Below we show the code to fix it:

Edit royal/framework/shortcodes.php
find lines 584-591

           'title' => '',
            'consumer_key' => '',
            'consumer_secret' => '',
            'user_token' => '',
            'user_secret' => '',
            'limit' => 10,
            'class' => 10

and replace by

           'title' => '',
            'user' => '',
            'consumer_key' => '',
            'consumer_secret' => '',
            'user_token' => '',
            'user_secret' => '',
            'limit' => 10,
            'class' => 10

find line 597 $tweets_array = et_get_tweets();
and replace by $tweets_array = et_get_tweets($consumer_key, $consumer_secret, $user_token, $user_secret, $user, $limit);

Sorry for inconvenience.

Regards,
Olga Barlow

Hello,

I have created a quick example to show you the main way how to build such layout http://xcessorium.com/example/
You may play around by changing banner effects, sizes, typography, padding for columns etc.

Regards,
Olga Barlow

Hello,

Sorry for delay.
Yes, it’s possible to create similar layout. You need visual composer, columns and banner elements. Provide admin panel access and we’ll show you how, because explanation takes to much time. We think it will be easy for you to check how it was created and ask if don’t understand something.

Regards,
Olga Barlow

Hello, @Howard,

We have imported minimal demo version manually. Check, please. Very likely that file_get_contents() function is disabled in the server configuration. It caused problems with default import.

Regards,
Olga Barlow

Hello,

These alert messages were created for description of theme features. There are no such option in our theme.
To add background:
– Add row to your page
– Press Edit Row button (pencil at the right side)
– go to Row Backgrounds tab and select Background Style > Image/Parallax and select settings you want, see
I imported page to help you understand how to create such full width sections http://olympiabeautystore.com.previewdns.com/backgrounds/

Regards,
Olga Barlow

Hello,

Fixed. Check now, please.

Regards,
Olga Barlow