Hi,
I see that you’re using old version of xstore, Can you update the xStore version to the latest version and see that it works?
Let us know,
Thanks,
laranz.
Hi,
I see that you’re using old version of xstore, Can you update the xStore version to the latest version and see that it works?
Let us know,
Thanks,
laranz.
Hi,
Did you did this step?
and then change this text “BILLING PHONE REQUIRED FIELD” in the .po file to an empty string using either POEdit or Loco Translate plugin, steps are here: https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate or https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
I see that particular string is not translated. I will forward this issue to the developers in the mean time.
Let us know,
Thanks,
laranz.
Hi,
You can read that in the documentation: https://www.8theme.com/demo/docs/royal/#!/9_footer
Let us know,
Thanks,
laranz.
Hi,
Can you tell us exactly where you want to do this, ( with a screenshot or a web URL of that page ), so that we can help you. 🙂
Let us know,
Thanks,
laranz.
Hi,
500 Errors are caused by servers, contact your hosting support ( or read the error logs ) and see what cause the that issue. Mostly these things cause 500 internal server error in WordPress, do check these https://codex.wordpress.org/Common_WordPress_Errors#Internal_Server_Error
For Woocommerce related links you can add it here: http://take.ms/DA3XU in Appearance -> Menus.
Let us know,
Thanks,
laranz.
Hi,
Now FTP is working, how to enter in to the website’s Dashboard, without that I can’t able to fix it. All I see is this, http://take.ms/SKT8l if I tried yoursite.com/wp-admin it redirects me to the same page, can’t able to enter in to the website.
Also check these posts about the translation: https://www.8theme.com/topic/translation-problems-in-legenda-theme/#post-167139
Let us know,
Thanks,
laranz.
Hi @Seifenigel,
Can you pass us the WP and FTP Login details in the Private Content, so that we can check what’s going wrong.
Let us know,
Thanks,
laranz.
Hi,
Not cache, please disable the Optimizer plugin, before that please deselect the minify options for CSS, JS and HTML, and then switch to parent theme and then clear all your cache including browser cache.
We don’t have such issues in our Demo, you can check that in your iPhone, so the problem resides somewhere in your settings.
Let us know,
Thanks,
laranz.
Hi,
Can you clarify this so if that didn’t work, we will try some other workaround, Did you follow these steps? https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate Also, https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ If you translate in the Parent theme, then take the backup of the translated .po file, so that you can replace that after a theme update or do that in Child theme. Use POEdit or Loco Translate, and keep update us.
Let us know,
Thanks,
laranz.
Hi Sam,
Don’t edit the plugin file directly, use this to change the phone field to non-required,
add_filter( 'woocommerce_billing_fields', 'wc_npr_filter_phone', 10, 1 );
function wc_npr_filter_phone( $address_fields ) {
$address_fields['billing_phone']['required'] = false;
return $address_fields;
}
Add this in to your functions.php file in the Child theme, and then change this text “BILLING PHONE REQUIRED FIELD” in the .po file to an empty string using either POEdit or Loco Translate plugin, steps are here: https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate
Let us know,
Thanks,
laranz.
Hi,
For now, you can directly edit this file, /wp-content/themes/legenda/framework/shortcodes.php line #1896 from
<link rel='stylesheet' href='http://fonts.googleapis.com/css?family=<?php echo $google_name; ?>' type='text/css' media='all' />
to
<link rel='stylesheet' href='//fonts.googleapis.com/css?family=<?php echo $google_name; ?>' type='text/css' media='all' />
It will temporarily fix the issue, until we fix that in the next version. 🙂
Let us know,
Thanks,
laranz.
Hi,
Did you downgrade the WooCommerce plugin? Is it possible for pass us the WP Login details in the Private Content, so that we can check what’s going wrong. Try clearing the cache one time.
Let us know,
Thanks,
laranz.
Hi,
I thought you want the shop page to include only the sale items, if that is not the case please remove the snippet in the functions.php file, You can do two ways,
1. Use the “Products” widget from the Visual Composer element list,

OR
2. Use the default Woocommerce shortcode, https://docs.woocommerce.com/document/woocommerce-shortcodes/#section-15
Let us know,
Thanks,
laranz.
Hi,
Can you check the FTP details, I tried to login but it fails, if you pass the FTP I will fix the woocommerce template errors. I tried to login to the WP Admin and it login but can’t take to the Dashboard, can you give the Dashboard URL.
Let us know,
Thanks,
laranz.
Hi,
Now I logged in, I doubt the autoptimizer plugin cause the issue, can you disable it and see that fixes the issue or any CSS/JS minifier, try to disable that to. After that clear the cache and see the site on iPhone.
Let us know,
Thanks,
laranz.
Hi,
Did Rose Tayler’s answer helpful? You can customization like that in that file to create additional tabs. If you tell us exactly what you need, I can guide you.
Let us know,
Thanks,
laranz.
Hi,
If you’re using a child theme then, try to switch to the parent theme and clear your cache and see that scribble text appears.? I tried to login but it says wrong password. or try our demo in your iPhone, did that work perfectly?
For woocommerce template update, I double check with the template files with the previous version all they did is just update the version number, so you can ignore that error for now, we will tackle that in the new version, or pass us the WP login details, I will fix that for you.
Let us know,
Thanks,
laranz.
Hi,
Glad we helped. 🙂
Let us know if you have any other questions.
Thanks,
laranz.
Hi,
Keep the login intact I forward this issue to our developers to take a look at the issue.
Let us know,
Thanks,
laranz.
Hi,
Can you undo the changes, we already forward the woocommerce files outdated issues to our developers, they will fix that in the next version of the theme. If you want to remove those error for now just change the version number in the top of the file and see that fixes the issue and also the translated strings.
Let us know,
Thanks,
laranz.
Hi,
I tried to check the chat,

All looks normal, can you try again after clearing the cache.
Let us know,
Thanks,
laranz.
Hi,
All those strings are under the template file royal.pot, can you try to translate that? Did you do all those steps? https://localise.biz/wordpress/plugin/beginners
Let us know,
Thanks,
laranz.
Hi,
Can you pass us the Website login information for the website in the private content, so that we can check whats going wrong.
Let us know,
Thanks,
laranz.
Hi,
No problem.
Let us know if you have any other questions.
Thanks,
laranz.
Hi,
I changed that for you, in that case go to Loco Translate -> Themes -> WooPress – 8theme WordPress theme -> English (UK) and then translate the two texts, “Out” and “Of stock”. Now look the link you shared in the Private. 🙂
Let us know,
Thanks,
laranz.
Hi,
The “Out of Stock” is changed to “Now Sold”, I created one dummy product and change its status to out of stock, in front end it shows “Now Sold”, please check the product in the Trash/Bin area in Products, backend.
Screenshot: http://take.ms/TZJxn
Let us know,
Thanks,
laranz.
Hi,
Glad we helped. 🙂
Let us know if you have any other questions. If you’re happy with our service, don’t forget to rate us 5 star in themeforest. 🙂
Thanks,
laranz.
Hi,
When we check your purchase code it didn’t show any Buyer name http://prntscr.com/fomk19 , have you bought that using Guest account? If so, create an account on TF with the email ID you purchased, or contact the Envato support with your purchase code and get the user details for that, let me know if you get the buyer for your purchase code but still have problems with activation.
Let us know,
Thanks,
laranz.
Hi,
Glad we helped. 🙂 If you’re happy with our service don’t forget to rate our theme. 🙂
Let us know if you have any other questions,
Thanks,
laranz.
Hi,
You mean you want your custom tab on the end of the tabs? if so, copy this file, /wp-content/themes/legenda/woocommerce/single-product/tabs/tabs.php and add that inside your child folder in the woocommerce/single-product/tabs folder then edit that according to your needs.
Let us know,
Thanks,
laranz.