Tagged: Royal; mobile; cart
on mobile devices the “view cart” button (german: einkaufswagen ansehen) does not work/react on mobile devices. So customers purchase can not be continued.
Have a try on http://rostatt.at/produkt/rostatt-beef-box-6-kg/
But try on mobile device!Site URL: hidden Theme version: 2.8 WooCommerce version: 3.0.1
As I see, you are using new woocommerce version and old theme version.
Please read this topic https://www.8theme.com/topic/is-royal-theme-ready-and-compatible-with-the-newest-woocommerce-3-0-update/
Don’t forget to create back up of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version.
(it’s for Legenda theme but the process is the same)
Please check if the problem persists with default Woocommerce theme Storefront. Also, disable all the third-party plugin and check if it fixes the issue.
Let us know the result.
Hi i am using the theme ROYALSTOREv 184.108.40.206 and “View Cart” Button does not work on mobile devices, did i miss a step?Theme version: 220.127.116.11 WooCommerce version: 4.8
You have out of date files http://prntscr.com/fn5d9n. In this case, you need to delete “woocommerce” folder, which is located in wp-content/themes/royal/ and upload a new one from the latest theme archive.
Please note that before uploading theme files you need delete “woocommerce” folder, which is located in wp-content/themes/royal/ and it’ll be reuploaded from a new theme package (to avoid problems with old files).
This three files needs updating,
copy the same files from wp-contents/plugins/woocommerce/templates folder or from a zip downloaded from the WP Plugin repo of Woocommerce plugin. I will notify this with the developers to fix that in the next version.
Let us know,
Try our demo if that works in your mobile, then try disable all the plugins except the recommended plugins by 8theme and activate the parent theme ( if you have the child theme active ), clear the cache and see that works, so that we can find what cause that.
If that works, then revert the step one by one like activate the child theme first then see the issue is there or not, then activate the plugin one by one.
Let us know,
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