Luca Rossi

Dear James,

We regret to inform you that the current footer is no longer editable. As a result, we kindly request that you proceed with creating a new footer.

Thank you for your understanding and cooperation.

Best regards,
The 8Theme Team

Dear Drishti,

We hope this message finds you well.

1. You may want to consider trying the following plugins to address your requirements:

– [WC Min Max Quantities](https://wordpress.org/plugins/wc-min-max-quantities/)
– [WooCommerce Min/Max Quantities](https://woocommerce.com/products/minmax-quantities/)

2. Unfortunately, it is only possible to modify the text message. We recommend trying the solution provided in the following link: [StackOverflow Solution](https://stackoverflow.com/a/51248936/2660153).

Should you have any further questions or need additional assistance, please feel free to reach out.

Best regards,
8Theme Team

Dear Verno,

We hope this message finds you well.

Kindly log in to your PayPal account using the following link: [https://prnt.sc/BJlVbcqoFwmL](https://prnt.sc/BJlVbcqoFwmL).

Additionally, we have confirmed that the Stripe payment option is functioning correctly on the checkout page. You can view it here: [https://prnt.sc/fM-pfMtpZUmx](https://prnt.sc/fM-pfMtpZUmx).

Could you please review and verify this information at your earliest convenience?

Thank you for your attention to this matter.

Best regards,
8Theme Team

Hi @Goostaf,

Please clear the caches and check again.

Also check our video.

Thank you!

Hi @Drishti,

We’ve changed the custom code to this:

add_filter('woocommerce_thankyou_order_received_text', 'n2t_woocommerce_thankyou_order_received_text', 100);
function n2t_woocommerce_thankyou_order_received_text(){
	return 'Thank You!<br> Your order has been received.';
}

And it’s working fine now: https://prnt.sc/LVzXYFovJKcI

Also add this custom CSS to make it looks better for spacing:

p.woocommerce-thankyou-order-received {
    line-height: 1.5
}

Best Regards,
8Theme’s Team

Hi @Javito,

We’ve combined all the custom CSS codes into one for you. Just delete the previous custom CSS codes and add this one instead:

body .page-heading .title {
    display: inline-flex;
    font-size: 20px !important;
}
.single-product .page-heading .title::before {
    content: "\e904";
    font-family: 'xstore-icons';
    padding-right: 5px;
}

.page-heading .col-md-12.a-center,
.page-heading .col-md-12.a-center .woocommerce-breadcrumb{
    display: flex;
    justify-content: center;
    align-items: center;
}

.page-heading .col-md-12.a-center .breadcrumbs {
    width: auto;
}

– https://prnt.sc/4UzxyYvweGJV
– https://prnt.sc/w-iXnlBOiBdl
– https://prnt.sc/DDXQOnaxWzlb

Hope it helps!

Dear Ralf E.,

We hope this message finds you well.

We would like to kindly suggest that you review the following articles to assist you in enabling the developer mode for WooCommerce/WooPayments:

– [WooPayments Sandbox Mode](https://woocommerce.com/document/woopayments/testing-and-troubleshooting/sandbox-mode/)
– [WooPayments Testing and Troubleshooting](https://woocommerce.com/document/woopayments/testing-and-troubleshooting/testing/)

Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Hi @Goostaf,

It seems this issue happens on the Safari browser on iPhone only. To fix it, please try adding this custom CSS codes:

.bx-ios .et-mobile-panel .et-content_toggle .et-content {
    position: static;
    transform: none;
    display: flex;
    flex-direction: column;
    justify-content: center;
}
.bx-ios .et-mini-content-head.et-inline-type {
    display: none;
}

Hope it helps!

Hi @sethr,

Please add this custom code under functions.php file locates in your child theme:

add_action('after_etheme_product_grid_list_product_element_title', 'n2t_after_etheme_product_grid_list_product_element_title', 999);
function n2t_after_etheme_product_grid_list_product_element_title(){
	echo do_shortcode('[your-shortcode]');
}

Then hide the reviews from Product Grid element.

Hope it helps!

Dear @James,

We could see it’s 500 fatal error.

In order to further investigate, debug, and resolve the issue, we kindly request access to your FTP accounts. Could you please provide us with the following details?

– FTP Host
– FTP Username
– FTP Password
– FTP Port
– FTP Encryption Type

Best regards,
8Theme’s Team

Hi @erleben,

Upon checking the debug.log file, we found this 500 fatal error:

[17-Oct-2024 11:54:45 UTC] PHP Fatal error:  Uncaught Error: Undefined constant "Vendidero\Germanized\Shipments\LOGGED_IN_KEY" in /var/www/vhosts/filogran.de/httpdocs/filogran2024/wp-content/plugins/woocommerce-germanized/packages/woocommerce-germanized-shipments/src/SecretBox.php:63
Stack trace:
#0 /var/www/vhosts/filogran.de/httpdocs/filogran2024/wp-content/plugins/woocommerce-germanized/packages/woocommerce-germanized-shipments/src/SecretBox.php(163): Vendidero\Germanized\Shipments\SecretBox::get_encryption_key_data()
#1 /var/www/vhosts/filogran.de/httpdocs/filogran2024/wp-content/plugins/woocommerce-germanized/packages/woocommerce-germanized-shipments/src/ShippingProvider/Simple.php(965): Vendidero\Germanized\Shipments\SecretBox::decrypt()
#2 /var/www/vhosts/filogran.de/httpdocs/filogran2024/wp-content/plugins/woocommerce-germanized/packages/woocommerce-germanized-shipments/src/ShippingProvider/Auto.php(1664): Vendidero\Germanized\Shipments\ShippingProvider\Simple->get_setting()
#3 /var/www/vhosts/filogran.de/httpdocs/filogran2024/wp-content/plugins/woocommerce-germanized/packages/woocommerce-germanized-dhl/src/Package.php(1127): Vendidero\Germanized\Shipments\ShippingProvider\Auto->get_setting()
#4 /var/www/vhosts/filogran.de/httpdocs/filogran2024/wp-content/plugins/woocommerce-germanized/packages/woocommerce-germanized-dhl/src/Package.php(628): Vendidero\Germanized\DHL\Package::get_setting()
#5 /var/www/vhosts/filogran.de/httpdocs/filogran2024/wp-content/plugins/woocommerce-germanized/packages/woocommerce-germanized-dhl/src/Api/Rest.php(58): Vendidero\Germanized\DHL\Package::get_cig_password()
#6 /var/www/vhosts/filogran.de/httpdocs/filogran2024/wp-content/plugins/woocommerce-germanized/packages/woocommerce-germanized-dhl/src/Api/Rest.php(64): Vendidero\Germanized\DHL\Api\Rest->get_auth()
#7 /var/www/vhosts/filogran.de/httpdocs/filogran2024/wp-content/plugins/woocommerce-germanized/packages/woocommerce-germanized-dhl/src/Api/LocationFinder.php(157): Vendidero\Germanized\DHL\Api\Rest->get_request()
#8 /var/www/vhosts/filogran.de/httpdocs/filogran2024/wp-content/plugins/woocommerce-germanized/packages/woocommerce-germanized-dhl/src/Api/Paket.php(189): Vendidero\Germanized\DHL\Api\LocationFinder->get_parcel_location()
#9 /var/www/vhosts/filogran.de/httpdocs/filogran2024/wp-content/plugins/woocommerce-germanized/packages/woocommerce-germanized-dhl/src/ShippingProvider/PickupDeliveryTrait.php(139): Vendidero\Germanized\DHL\Api\Paket->get_parcel_location()
#10 /var/www/vhosts/filogran.de/httpdocs/filogran2024/wp-content/plugins/woocommerce-germanized/packages/woocommerce-germanized-shipments/src/ShippingProvider/Auto.php(703): Vendidero\Germanized\DHL\ShippingProvider\DHL->fetch_pickup_locations()
#11 /var/www/vhosts/filogran.de/httpdocs/filogran2024/wp-content/plugins/woocommerce-germanized/packages/woocommerce-germanized-shipments/src/PickupDelivery.php(211): Vendidero\Germanized\Shipments\ShippingProvider\Auto->get_pickup_locations()
#12 /var/www/vhosts/filogran.de/httpdocs/filogran2024/wp-content/plugins/woocommerce-germanized/packages/woocommerce-germanized-shipments/src/PickupDelivery.php(633): Vendidero\Germanized\Shipments\PickupDelivery::get_pickup_location_data()
#13 /var/www/vhosts/filogran.de/httpdocs/filogran2024/wp-includes/class-wp-hook.php(324): Vendidero\Germanized\Shipments\PickupDelivery::register_order_review_fragments()
#14 /var/www/vhosts/filogran.de/httpdocs/filogran2024/wp-includes/plugin.php(205): WP_Hook->apply_filters()
#15 /var/www/vhosts/filogran.de/httpdocs/filogran2024/wp-content/plugins/woocommerce/includes/class-wc-ajax.php(440): apply_filters()
#16 /var/www/vhosts/filogran.de/httpdocs/filogran2024/wp-includes/class-wp-hook.php(324): WC_AJAX::update_order_review()
#17 /var/www/vhosts/filogran.de/httpdocs/filogran2024/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
#18 /var/www/vhosts/filogran.de/httpdocs/filogran2024/wp-includes/plugin.php(517): WP_Hook->do_action()
#19 /var/www/vhosts/filogran.de/httpdocs/filogran2024/wp-content/plugins/woocommerce/includes/class-wc-ajax.php(96): do_action()
#20 /var/www/vhosts/filogran.de/httpdocs/filogran2024/wp-includes/class-wp-hook.php(324): WC_AJAX::do_wc_ajax()
#21 /var/www/vhosts/filogran.de/httpdocs/filogran2024/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
#22 /var/www/vhosts/filogran.de/httpdocs/filogran2024/wp-includes/plugin.php(517): WP_Hook->do_action()
#23 /var/www/vhosts/filogran.de/httpdocs/filogran2024/wp-includes/template-loader.php(13): do_action()
#24 /var/www/vhosts/filogran.de/httpdocs/filogran2024/wp-blog-header.php(19): require_once('...')
#25 /var/www/vhosts/filogran.de/httpdocs/filogran2024/index.php(17): require('...')
#26 {main}

Can you please make sure you define the LOGGED_IN_KEY constant under WooCommerce German plugin?

We’re not sure 100% but we guess you’re missing something on this page: https://prnt.sc/lLWANCP2sEQj.

If you’re still facing the issues, we suggest you to contact to the plugin’s author since it’s not related to the XStore theme.

Thanks for understanding!

Best regards,
8Theme Team

Hi @rdg__studio,

This custom JS codes is causing the issue:

<progress id="progress-bar" value="50" max="85"></progress>

<script>
    // Aquí se simula que et_price es un valor que se obtiene dinámicamente
    let et_price = 50; // Cambia esto por el valor real que necesites (debe ser entre 0 y 85)
    let max_value = 85; // Valor máximo de la barra

    // Actualizar el valor de la barra de progreso
    document.getElementById("progress-bar").value = et_price; // Asignar el valor de et_price
    document.getElementById("progress-bar").max = max_value; // Asignar el valor máximo

    // Si deseas mostrar el valor dentro de la barra
    document.querySelector('span').textContent = et_price; // Actualiza el texto que muestra el valor
</script>

Please find and remove it.

Best regards,
The 8Theme Team

Hi @QaQako,

Please provide us with your current website URL so we can take a closer look.

Thank you!

Dear James,

We hope this message finds you well.

We have encountered the following error: “Missing close HTML tag.” We’re able to analys your website: https://prnt.sc/gYXoVp1uyeJE. However, this issue may not always be accurate, and you can disregard it if necessary.

Additionally, we are receiving the following error:
“Template File Error: No Templates for condition > Xstore – page.php.”

Could you kindly advise where we can locate the source of this error?

Thank you for your assistance.

Best regards,
8Theme Team

Hi Mirza,

Are you using any cache plugins?

Can you please share us with your WordPress Admin account so we can take a closer look at your current setup?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm regards,
The 8Theme Team