Luca Rossi

Dear @Nye Jones,

We kindly request that you initiate a new topic and furnish us with the URL of your website, along with the WordPress Administrator credentials, including both the username and password. This will enable us to thoroughly examine the matter at hand.

We appreciate your cooperation.

Best Regards,
The 8Theme Team

Hi @Shehzad Ghazi,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

Hello Papuna,

Thank you for reaching out to us with your query regarding the location of pictures attached to blog posts in MyPHPadmin.

The images you are looking for are typically stored in the WordPress Media Library, and their corresponding records are also located in the wpi6_posts table, but with the post_type value set to “attachment”. These attachments are associated with posts through the wpi6_postmeta table.

To find the images attached to a specific post, you can look for entries in the wpi6_postmeta table where the meta_key is “_thumbnail_id” for featured images or “attached_file” for other images. The meta_value will give you the ID of the image, which you can then use to find the corresponding entry in the wpi6_posts table.

Please note that the actual image files are stored in the wp-content/uploads directory of your WordPress installation, and the database only stores the URLs and metadata associated with these files.

If you require further assistance or have any additional questions, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Dear @Trektor,

Greetings,

We are delighted to have been able to assist you. Should you require any further support or have any additional inquiries, please feel free to reach out to us at your convenience.

Warm regards,
The 8Theme Team

Hi @Shehzad Ghazi,

We’ve updated the custom CSS codes to this:

p.woocommerce-store-notice.demo_store,
.mobile-header-wrapper .header-top {
    z-index: 999 !important;
}

 .et_b_header-cart.et_element-top-level .et-mini-content, 
.et_b_mobile-panel-cart .et-mini-content {
    z-index: 10002 !important;
}

.template-container {
		z-index: 1;
}

Can you please check again?

Best Regards,
The 8Theme Team

Dear Manuel Barba,

We would like to inform you that we have successfully implemented the following custom CSS code within the Theme Options > Theme Custom CSS > Global CSS section of your website:

label[for="et_video_code"],
#et_video_code {
    display: none !important;
}

As a result, the product video field has been effectively removed from the interface. We kindly request that you clear your browser and server caches to ensure that these changes are reflected on your end.

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Dear Shehzad Ghazi,

We are reaching out to you in reference to a matter we observed on the Simulator. Below are the links to the screenshots that illustrate the current appearance:

– [Screenshot 1](https://prnt.sc/hKJK7QjVVVcJ)
– [Screenshot 2](https://prnt.sc/FXFdTbq_BVBw)

To assist us in diagnosing and addressing the issue effectively, could you kindly provide us with the corresponding screenshots from your end, along with the specific URL where the issue is occurring?

We appreciate your cooperation and look forward to your prompt response.

Thank you for your attention to this matter.

Best Regards,
The 8Theme Team

Dear @Kombajn88,

We would like to advise you to maintain a consistent image size across all products. We recommend using images with dimensions of 1000×1000 pixels.

Furthermore, please ensure to delete the following line from your custom CSS code:

min-height: 175px;

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Hi @Shehzad Ghazi,

We’ve updated the custom CSS codes to this:

p.woocommerce-store-notice.demo_store,
.mobile-header-wrapper .header-top {
    z-index: 10001 !important;
}

.et_b_header-cart.et_element-top-level .et-mini-content, 
.et_b_mobile-panel-cart .et-mini-content {
    z-index: 10002 !important;
}

Can you check again?

Best Regards,
8Theme’s Team

Dear @chilly,

We hope this message finds you well.

We are pleased to inform you that the recent changes implemented have been tested and are functioning optimally on our local sites. To ensure that these updates are reflected on your end, we kindly request that you clear all related caches on your website.

Once this has been completed, please proceed to verify the changes on your site.

We appreciate your cooperation and look forward to your confirmation that the updates are successfully visible.

Thank you for your attention to this matter.

Best Regards,
The 8Theme Team

Hi @Shehzad Ghazi,

1- Store notice is overlapping the sidebar cart, you can check the SS. Also is there any way to hide store notice for logged-in users?

https://snipboard.io/FGMqY6.jpg

2- The top sticky header is overlapping with the cart sidebar, please check the SS.

https://snipboard.io/i4Ir2e.jpg

Please add the following custom CSS under Theme Options > Theme Custom CSS > Global CSS:

p.woocommerce-store-notice.demo_store,
.mobile-header-wrapper .header-top {
    z-index: 1;
    position: relative;
}

.et_b_header-cart.et_element-top-level .et-mini-content, 
.et_b_mobile-panel-cart .et-mini-content {
    z-index: 9999;
}

3- The sidebar is showing a limited item (30), I tried to change the number in the option given in the theme customizer but it was still limited to 30, So is there any way to increase the limit I found an old solution where it used to do by coding but that was an old post, that’s why checking with you guys.

To improve the loading speed of website, we’ve limited the number of cart items to 30. If you want to increase this number, please navigate to this file: wp-content/plugins/et-core-plugin/app/models/customizer/theme-options/header-builder/cart.php on line 425:

- Change:                 'max'  => 30,
- To:                 'max'  => 100

Best Regards,
8Theme’s Team

Dear Henrik,

We hope this message finds you well.

We kindly request that you implement the following custom CSS code within your website’s theme settings. Please navigate to Theme Options, then select Theme Custom CSS, and finally input the code into the Global CSS section:

.content.main-products-loop.col-md-12 {
    min-height: 100vh;
}

We trust that this addition will be beneficial. Should you require any further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Hi @Taalaki Abaya,

Thank you for your response, can you please also reply to my mail (php file of the Quick View)? and how/where can i add a link JavaScript file to override the buttons like i did for the add-to-cart.php?

To edit the Quick View button, please take a look at the following files:

– wp-content/themes/xstore/woocommerce/content-product.php line 545,742,755,918
– wp-content/themes/xstore/woocommerce/content-product-slider.php line 444,642,655,799

I want to add my Gmail and my company name in the footer copyrights section, I tried to edit it from XStore options but i can’t be changed.

We could see that you have already changed the footer copyright successfully: https://prnt.sc/JAt2aSFQGmoe

I’m encountering difficulty changing the names of certain menu items. I attempted to modify them through the context text in the XStore theme, but unfortunately, the changes didn’t take effect. Could you please assist me with this?

To change the custom text on mobile panel, please find this code in your functions.php file:

function n2t_text_strings( $translated_text, $text, $domain ) {
	switch ( $translated_text ) {
		case 'Tag' :
			$translated_text = 'الوسوم';
			break;
		case 'Tags' :
			$translated_text = 'الوسوم';
			break;			
		case 'Tag:' :
			$translated_text = 'الوسوم:';
			break;
		case 'Tags:' :
			$translated_text = 'الوسوم:';
			break;
	}
	return $translated_text;
}
add_filter( 'gettext', 'n2t_text_strings', 20, 3 );
add_filter( 'ngettext', 'n2t_text_strings', 20, 3 );

And change to this:

function n2t_text_strings( $translated_text, $text, $domain ) {
	switch ( $translated_text ) {
		case 'Tag' :
			$translated_text = 'الوسوم';
			break;
		case 'Tags' :
			$translated_text = 'الوسوم';
			break;
		case 'Tag:' :
			$translated_text = 'الوسوم:';
			break;
		case 'Tags:' :
			$translated_text = 'الوسوم:';
			break;
		case 'Custom' :
			$translated_text = 'Your New Text';
			break;
	}
	return $translated_text;
}
add_filter( 'gettext', 'n2t_text_strings', 20, 3 );
add_filter( 'ngettext', 'n2t_text_strings', 20, 3 );

Change Your New Text with your language.

Warm regards,
The 8Theme Team

Dear Rodlens Hora,

We are pleased to inform you that we have successfully implemented a custom CSS code to address the issue you were experiencing with the display of the review count. The code is as follows:

.rating-wrapper {
    display: inline;
}
.et_column.et_product-block .rating-wrapper {
    display: none;
}
.cross-sell-products .rating-wrapper,
.related-products .rating-wrapper {
    display: inline !important;
}

The result of this update can be viewed at the following link: [Screenshot](https://prnt.sc/tCiKf4Tkgkx3).

We kindly request that you review the changes at your earliest convenience and confirm that everything is now functioning to your satisfaction.

Best regards,
The 8Theme Team

Dear Rodlens Hora,

We hope this message finds you well.

We are currently in the process of integrating custom CSS codes into the system. However, upon review, we have noticed that all products have been removed from the platform. To ensure the proper functionality and appearance of these customizations, we kindly request that you re-add some products to the system.

Your assistance in this matter will enable us to proceed with the necessary testing and ensure that everything is operating smoothly.

We appreciate your prompt attention to this request. Should you have any questions or require further information, please do not hesitate to contact us.

Thank you for your cooperation.

Best Regards,
The 8Theme Team