Dear @bafana57,

We hope this message finds you well. We would like to inform you that the issues you encountered have been addressed by disabling the Ajax Add To Cart feature. Currently, this function does not support custom fields created by third-party plugins on the single product page. Therefore, it is necessary to disable it when using such plugins.

Regarding the outdated WooCommerce messages, please be assured that our development team is actively working on resolving this issue. We anticipate a fix in the forthcoming updates. In the meantime, you may disregard these messages.

Thank you for your understanding and cooperation.

Best regards,
The 8Theme Team

Dear @goducks,

We hope this message finds you well. We are currently reviewing products and have noticed that several items only display a featured image. Could you kindly provide us with additional products that include image galleries?

Thank you for your attention to this matter.

Best Regards,
8Theme’s Team

Hi @Aulakh, Sam,

We suggest you to take a look at this article: https://10web.io/blog/how-to-customize-woocommerce-registration-form/

And the related files of WooCommerce plugin:

– /xstore/woocommerce/myaccount/form-login.php

Hope it helps!

Hi @Gbp,

1. Please add this custom CSS:

.single-product .woocommerce-variation-price {
    width: 100%;
    text-align: right;
    margin-top: -54px;
}

.single-product .woocommerce-variation.single_variation {
    position: relative;
    z-index: -1;
}

3. Please add this custom CSS:

.single-product-builder .et_product-block .cart .quantity::before {
    content: 'Quantity:';
    margin-right: 5px;
}

Hope it helps!

Hi @bafana57,

To assist you effectively, could you kindly provide temporary FTP access? This will enable us to thoroughly investigate and address your concerns.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Dear @lycbr,

We hope this message finds you well.

When click on edit Head with customize mode. Several items do not open for customization (in the specification). Research, account, scholarship for example. The Buy Now Button does not change to Buy, among others that you can see in the theme that is still in EN.

We have noticed that your website is currently in development mode. We recommend that you disable all caching plugins at this stage to ensure optimal performance and stability. Once your website is fully stable, you may re-enable these plugins.

Additionally, we would like to inform you that all texts within the XStore theme and XStore Core plugin are designed to be translatable. Following your recent synchronization, we have successfully updated and translated the “Buy Now” button text. For your reference, we have attached an image that displays the updated button.

If you still can’t translate any texts, please let us know. We’re ready to help you!

Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Dear @bafana57,

We hope this message finds you well. Could you kindly provide us with the relevant videos or screenshots at your earliest convenience?

Thank you for your cooperation.

Best Regards,
8Theme’s Team

Hi @Aulakh, Sam,

Follow on this topic: https://www.8theme.com/topic/strange-issues-when-i-try-to-use-whitelisted-domains-and-redirection/#post-400493.

Please also add this hook:

https://stackoverflow.com/a/47952568/2660153

Please note that further cusomization codes will fall out of scope our support service.

If you require personal customization services, we invite you to submit a request through our customization panel at: https://www.8theme.com/account/#etheme_customization_panel , and continue conversations with the technicians team directly.
Please be advised that customization services will incur additional charges, the exact amount of which will be communicated following a detailed review of your request.

Best Regards,
[Luca Rossi]
8Theme’s Team.

Hi @Safe Desires,

We’ve added a HOTFIX for you.

Could you please clear all the caches and check again?

Thank you!

Hi Alen,

Please setup the Freeshipping value under Sale Booster > Progress Bar:

https://prnt.sc/sECp7nQcWdpE

The Progress Bar will not automatically get the value from the Freeshipping value under WooCommerce settings.

Regards!

Hi @Aulakh, Sam,

The login form on My Account page is related to the WooCommerce plugin, so please also add this code:

function redirect_after_login_woo($redirect_to, $user) {
    // Check if there is a valid user object
    if (isset($user->roles) && is_array($user->roles)) {
        // Check if the user has any role, assuming catalogue is accessible to all logged in users
        return home_url('/catalogue/');
    } else {
        // Return the default behavior
        return $redirect_to;
    }
}
add_filter('woocommerce_login_redirect', 'redirect_after_login_woo', 10, 2);

Please note that further cusomization codes will fall out of scope our support service.

If you require personal customization services, we invite you to submit a request through our customization panel at: https://www.8theme.com/account/#etheme_customization_panel , and continue conversations with the technicians team directly.
Please be advised that customization services will incur additional charges, the exact amount of which will be communicated following a detailed review of your request.

Best Regards,
[Luca Rossi]
8Theme’s Team.

Hi @alen,

To assist you more effectively, please provide your site’s WP Admin credentials in the private content area of this topic:

– WP Admin URL:
– WP Admin Username:
– WP Admin Password:

We appreciate your cooperation and look forward to resolving these issues promptly.

Best Regards,
The 8Theme Team.

Dear @BIMAI,

We hope this message finds you well.

We have reviewed the Theme Options concerning the issue you reported about the indefinite loading. Unfortunately, we were unable to replicate the problem. For your reference, we have recorded a video demonstrating the functionality, which can be viewed here: [https://www.awesomescreenshot.com/video/28764973?key=33684d537ac36ef0cde44463b128edfe](https://www.awesomescreenshot.com/video/28764973?key=33684d537ac36ef0cde44463b128edfe).

To enhance the performance of the XStore theme, we recommend reviewing the following articles:
– [How to Speed Up My Website](https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/)
– [How to Improve WP Rocket Settings with XStore](https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/)

Should you require further assistance or have any questions, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Hi @bafana57,

To change the variation swatches size, please add this custom CSS also:

ul.st-swatch-size-large li.type-image {
    width: 100px;
    height: 100px;
}

I was looking thru my site and it may be that Xstore did not install correctly because i dont see all the plugins (in the zip file) in my wordpress plugins.. can I reinstall without losing all the work i have done?

Can you please explain which issues are you having? We don’t see any issues for now.

Thank you!

Dear Goostaf,

We hope this message finds you well.

We are reaching out to request your assistance with adding certain elements to the Single Product page on our website. We have attempted to make these additions using the previous WP Admin account; however, we were unsuccessful.

Could you please help us in resolving this issue at your earliest convenience?

Thank you for your attention to this matter.

Best Regards,
8Theme’s Team