Luca Rossi

Dear @goducks,

Please maintain the current settings as they are for the time being.

Our development team will be reviewing the Swiper Library version 8.45 for inclusion in future updates.

Thank you for your attention. We will keep you informed on any progress.

Best regards,
The 8Theme Team

Dear Ben,

We regret to inform you that when utilizing the shop page builder feature from Elementor, there are no available hooks for integrating custom HTML codes.

As an alternative, you may directly insert the HTML codes into the Product Grid element. This can be done by accessing the following file: /wp-content/plugins/et-core-plugin/app/controllers/elementor/general/product-grid.php.

We hope this solution proves helpful to you. Should you require further assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Hi @MAHDAR,

Please remove this CSS codes from our previous reply:

@media only screen and (max-width: 480px) {
    body .filter-wrap .filter-content {
        -webkit-box-pack: start;
        justify-content: space-between;
    }
    .woocommerce-shop .woocommerce-notices-wrapper {
        display: none;
    }
}

Then add this custom CSS code:

@media (max-width: 480px) {
    body .filter-wrap .filter-content {
        -webkit-box-pack: start !important;
        justify-content: space-between !important;
    }
    .woocommerce-shop .woocommerce-notices-wrapper {
        display: none !important;
    }
}

Hope it helps!

Hi @veryvivid20,

We’ve checked your website and it’s loading fast on our end: https://www.awesomescreenshot.com/video/28910216?key=7a90815e13d972cadf2260570f345de5

Please log out your admin account to check.

There are some widgets load via the lazyload feature of XSTore theme to reduce the loading time of website. If you would like to disable it, please try adding the following code under functions.php file locates in your child theme:

add_filter('etheme_ajaxify_elementor_widget', '__return_false');
add_filter('etheme_ajaxify_lazyload_widget', '__return_false');
add_filter('etheme_ajaxify_script', '__return_false');
add_filter('et_ajax_widgets', '__return_false');

Then add this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-et-]>.elementor-widget-container,
body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-etheme]>.elementor-widget-container,
body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-woocommerce-etheme]>.elementor-widget-container,
body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-woocommerce-product-etheme]>.elementor-widget-container,
body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-et-]>.elementor-widget-container,
body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-etheme]>.elementor-widget-container,
body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-woocommerce-etheme]>.elementor-widget-container,
body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-woocommerce-product-etheme]>.elementor-widget-container {
    opacity: 1;
    visibility: visible;
}
body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-et-]:before,
body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-etheme]:before,
body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-et-]:before,
body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-etheme]:before {
    display: none;
}

Best Regards,
The 8Theme Team

Hi @Mario :),

For #1 and #2, please find and remove this custom CSS:

.single-product .single_variation_wrap {
    display: flex;
    justify-content: center;
}

After that find this custom CSS:

.single-product .single_variation_wrap .woocommerce-variation-add-to-cart {
    flex-wrap: wrap !important;
    width: 60%;
}

And change to:

.single-product .single_variation_wrap .woocommerce-variation-add-to-cart {
    width: 100%;
}

For #3, please add this custom CSS:

.single-product p.price {
    display: flex;
    flex-direction: row-reverse;
    justify-content: start;
}

For #4, this is how it looks on our end: https://prnt.sc/DQTS_kFJuAAH

To make the button add to cart full-width, please also add this custom CSS:

@media (max-width: 480px){
    .single-product button.single_add_to_cart_button.button {
        margin-left: 0 !important;
        margin-right: 0 !important;
    }
}

For #5, that’s the lazy loading widget featured of XStore theme to reduce the loading time of your website.

Best Regards,
8Theme’s Team

Hi @giakhiemtoys,

Please follow @Rose suggestions, create an Archive Products Template for category and product tab separated.

Then you can easily control the Heading Archive:

– https://prnt.sc/ysiiG5l0B8sb
– https://prnt.sc/U6O7vzY8Bn3v

This part appear correctly in homepage, product page and category page but I don’t know why it appear wrong in the product tag page

Please use the Product Categories Element instead of Spotlight Categories Element. When you’re in the Product Tag page, the Spotlight Categories Elemento automatically switching to the Product Tags.

Best Regards,
8Theme’s Team

Hi @Gbp,

We didn’t add any custom CSS code.

The custom CSS codes were added by you and it could be the cache issue so you can’t see the changes.

Warm Regards,
The 8Theme Team

Hi @Alpha111,

We coulnd’t reproduce this issue on our end:

https://prnt.sc/aPgNNHw05sXW

But you could try adding this custom CSS to increasing the z-index value of side cart:

body .etheme-elementor-off-canvas__container {
    z-index: 11111;
}

Hope it helps!

Dear Khurram Virk,

Thank you for reaching out to us.

Upon reviewing the link you provided, we have determined that the issue originates from WordPress and your server, rather than our XStore theme or the XStore Core plugin.

To address the concern, we recommend utilizing the WP Force SSL plugin, which can help you enforce HTTPS for all media files. You can download and install the plugin from the following link: https://wordpress.org/plugins/wp-force-ssl/

We hope this solution proves helpful. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Dear @goducks,

We hope this message finds you well.

We would like to inform you of the following updates we have implemented in the XStore Theme Options and Elementor settings:

1. The specific option has been disabled in the XStore Theme Options, as shown here: https://prnt.sc/iJeHsTo1NZ1x
2. Subsequently, we have also disabled the corresponding option in Elementor, visible at: https://prnt.sc/qZonr5qYS05D

Following these adjustments, everything appears to be functioning correctly.

Could you kindly verify the changes at your earliest convenience?

Thank you for your attention to this matter.

Best Regards,
The 8Theme Team

Dear @MAHDAR,

We hope this message finds you well. We would like to update you on the following items concerning your website:

1. For the mobile version, we recommend reducing the padding and font size of the category item. You can view the suggested changes here: https://prnt.sc/GRALRLE5AXW1

2. Currently, it is not possible to remove the pagination numbers from the URL, even if the pagination type is changed to Infinite Scroll.

Thank you for your attention to these matters. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Dear Mark,

We hope this message finds you well. We are reaching out to share a visual representation of the three columns as they currently appear on our end. Unfortunately, we are still unable to identify the issue you mentioned.

Could you please provide us with more details or clarify the specific problem you are encountering? This would greatly assist us in understanding and addressing your concerns more effectively.

For your reference, here is the link to the screenshot we have taken: [https://www.awesomescreenshot.com/video/28875232?key=18a040e344b9ea40af4e4f9ae92d769e](https://www.awesomescreenshot.com/video/28875232?key=18a040e344b9ea40af4e4f9ae92d769e)

We appreciate your cooperation and look forward to your prompt response.

Best regards,
8Theme’s Team

Hi @bradbrad,

The issues of customization codes or with 3rd party plugins must be directed to the plugin’s author. They fall out of scope our support standard.

If you require personal customization services, we invite you to submit a request through our customization panel at: https://www.8theme.com/account/#etheme_customization_panel , and continue conversations with the technicians team directly.
Please be advised that customization services will incur additional charges, the exact amount of which will be communicated following a detailed review of your request.

Best Regards,
8Theme’s Team

Hi @Aulakh, Sam,

What i meant is i wana change design on logged out page of my-account like make it more custom to needs of my client can i edit using elementor ?

Unfortunately, it’s not possible right now. Because the WooCommerce My Account page is generated by WooCommerce plugin.

Here is the available settings for the WooCommerce My Account Widget: https://elementor.com/help/woocommerce-my-account-widget/

Best Regards,
[Luca Rossi]
8Theme’s Team.

Hi @bradbrad,

We couldn’t reproduce this issue on our local sites.

To assist us in identifying any potential conflicts, we kindly request that you conduct a systematic test. This can be done by deactivating each plugin one at a time, with the exception of those that are explicitly included in the list provided by our team.

For your convenience, you can find the list of included plugins at the following link: https://www.8theme.com/documentation/xstore/plugins/included-plugins/.

Best Regards,
8Theme’s Team