Erro message on backend and frontend and website very slow

This topic has 6 replies, 2 voices, and was last updated 1 months ago ago by Luca Rossi

  • Avatar: Telmo Baldaia
    Telmo Baldaia
    Participant
    June 19, 2024 at 10:11

    Hi there. I tried wp rocket as cache plugin, but it made no difference in terms of Google pagespeed, the scores didn’t change. I eliminated but now i have an error message on the top of my backend and frontend, also my website is so slow i don´t know what to do more. Can you assist please

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    5 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    June 20, 2024 at 10:56

    Hi @Telmo Baldaia,

    We couldn’t see any error messages in your backend anymore. Did you sort it out?

    For more information about the WP-Rocket, we suggest you to follow these article:

    https://docs.wp-rocket.me/article/1560-delay-javascript-execution-compatibility-exclusions#xstore
    https://xstore.helpscoutdocs.com/article/128-how-to-improve-wp-rocket-settings-with-xstore

    Hope it helps!

    Best Regards,
    8Theme’s Team

    Avatar: Telmo Baldaia
    Telmo Baldaia
    Participant
    June 20, 2024 at 13:59

    Yes i manage to resolve the error message. But i still have problems in my website. My initial page is broken, i don´t know if it is because of WP Rocket options or another thing else. Can you check it please?

    Avatar: Justin
    Luca Rossi
    Support staff
    June 21, 2024 at 07:02

    Hi @Telmo Baldaia,

    That’s the Delay JavaScript execution feature of WP-Rocket plugin, please take a look at this article: https://docs.wp-rocket.me/article/1349-delay-javascript-execution.

    Best Regards,
    8Theme’s Team

    Avatar: Telmo Baldaia
    Telmo Baldaia
    Participant
    June 21, 2024 at 07:10

    ok. But why is my website so slow with WP rocket? It´s the backend and the frontend. Can you please check what is going on to make it so slow?

    Avatar: Justin
    Luca Rossi
    Support staff
    June 21, 2024 at 10:03

    Dear Mr. Baldaia,

    We hope this message finds you well. We regret to inform you that website optimization is beyond the scope of our standard support services.

    Should you require personalized customization services, we kindly invite you to submit a request via our customization panel at the following link: [https://www.8theme.com/account/#etheme_customization_panel](https://www.8theme.com/account/#etheme_customization_panel). This will enable you to engage directly with our team of technicians.

    Please note that customization services are subject to additional charges. The precise amount will be determined after a thorough review of your specific requirements.

    Thank you for your understanding.

    Best regards,
    The 8Theme Team

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