Luca Rossi

Hi @Anas,

Please try adding the following CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

.woocommerce-checkout tr.woocommerce-shipping-totals.shipping {
    display: flex;
    width: 100%;
    flex-wrap: wrap;
}
.woocommerce-checkout tr.woocommerce-shipping-totals.shipping td {
    padding: 0;
}
.woocommerce-checkout ul#shipping_method > li {
    flex-wrap: wrap;
    justify-content: start !important;
    width: 100%;
    border: 1px solid #f0f0f0;
    margin-bottom: 15px;
    padding: 10px;
    border-radius: 8px;
}
.woocommerce-checkout ul#shipping_method li label {
    margin-bottom: 0;
}
.woocommerce-checkout ul#shipping_method li div.el-alert {
    flex-basis: 100%;
    width: 100%;
}
.woocommerce-checkout ul#shipping_method li div.el-alert li {
    display: inline-block;
    text-align: left;
}

.woocommerce-checkout ul.el-alert-body > ul {
    padding-left: 0;
    width: 100%;
}

https://prnt.sc/EX2Fp5Xz0ELX

Hope it helps!

Hi @mnpiracha,

In this case, you can try with this custom CSS code instead:

.woocommerce-checkout .blockUI.blockOverlay {
    background: url(https://www.svgrepo.com/show/530597/hat.svg) no-repeat center center !important;
    width: 100%;
    height: 100%;
    background-color: rgba(0, 0 ,0, 0.2) !important;
    position: absolute;
    background-size: 200px auto !important;
}

.woocommerce-checkout .blockUI.blockOverlay::before {
    display: none;
}

Hope it helps!

Hi @NJS Teknologi,

Please try with this link: https://www.awesomescreenshot.com/video/30931903?key=bb617c7783f03423484191adc484fb8d.

why when we back to revision file always need long time and it look like not successful because when we click to the date that we want there is no sign check mark on the right side of the date of the revision, and the website content changed but not represent the right content on that date..

Can you please provide a video for this issue? We couldn’t reproduce this issue on our end.

For the issue in your screenshot, could you please double check there are any plugins under wp-content/mu-plugins/?

There is a Must-Use plugin in your wp-content/mu-plugins/ directory – and it’s likely the only .php file in the directory. You could rename it to end with .php.disabled, or create wp-content/mu-plugins/disabled/ and move the file there, or just delete the file.

If it still doesn’t help, please contact to your hosting provider about this issue. Maybe they disable the automatic updates by default.

Best Regards,
The 8Theme Team

Hi @mnpiracha,

Please try adding this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

.woocommerce-checkout .blockUI.blockOverlay::before {
    width: 60px;
    height: 60px;
}

Hope it helps!

Hi @Mankanwar,

Yes, I tried to fix it by giving the right column CSS max-height: 299px, but it looks different on your screen because it is a larger screen. Is there a way for me to define this maximum height that can adapt to all screen sizes?

The best way is set the max-height for the right column then add a scrollbar also:

https://prnt.sc/-GYgYiQbH1PF

    max-height: 622px;
    overflow-y: scroll;

Also, please let me know how I can add a table like feature, as shown in the screenshot.

This plugin can help to achieve that: https://wordpress.org/plugins/tablepress/

One more thing, I am using the sticky feature to keep product name and short description visible at all times, but if you scroll down on the page and click on the Header’s hamburger menu, the sticky section is above the hamburger menu, which should not be the case. How can I fix this? Screenshots attached. Hope the issue is clear.

Please set the z-index of that sticky section to 1: https://prnt.sc/_KaNjnzTOFW5

Best Regards,
The 8Theme Team.

Dear @Sabbir Ahmad,

We hope this message finds you well. We would like to bring to your attention some recommended settings for the WP-Rocket plugin that you may find beneficial:

– [Delay JavaScript Execution](https://docs.wp-rocket.me/article/1349-delay-javascript-execution)
– [Remove Unused CSS](https://docs.wp-rocket.me/article/1529-remove-unused-css)

Additionally, we suggest installing an image optimization plugin such as Smush or Imagify to further enhance your website’s performance.

Please note that website speed optimization falls outside the scope of our standard support services. Should you require further customization beyond the available standard options, we invite you to submit a request through our customization panel at https://www.8theme.com/account/#etheme_customization_panel. This will allow you to connect directly with our technical team.

Be advised that customization services are subject to additional charges. The exact cost will be determined following a detailed assessment of your request.

Thank you for your understanding and cooperation. Should you have any questions or require further assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Dear @cmotal,

Thank you so much for sharing the codes.

We will forward to our development team also.

Best Regards,
8Theme’s Team

Dear @TirlaP,

We hope this message finds you well. We have identified a conflict between the CartFlows plugin and the XStore theme, as evidenced by the following screenshot: [https://prnt.sc/6ECCa8PvQHrN](https://prnt.sc/6ECCa8PvQHrN). To resolve the issue, we have temporarily disabled the “Enable The Store Checkout” feature, which has restored functionality to the checkout page.

Additionally, we have encountered an issue with the NETOPIA Payments method; it appears that the public and private keys may be missing. Could you please verify this? For your reference, here is a screenshot detailing the current settings: [https://prnt.sc/bCp8DaRBmnMO](https://prnt.sc/bCp8DaRBmnMO).

We would greatly appreciate your assistance in resolving these issues at your earliest convenience.

Best regards,
8Theme’s Team

Hi @Bagwani,

We’ve checked your webiste and couldn’t see the DISABLE_WP_CRON WordPress Constants:

https://prnt.sc/KQrIsVrhoyA7

Since the WP_CRON is related to the server side, please contact to your hosting provider to check the Cron-job is not disabled.

Best regards,
The 8Theme Team

Dear David,

We hope this message finds you well.

We have noticed an issue with the functionality on the second page of your product category pages on your website. The specific URL that seems to be affected is:
https://viensetvois.fr/categorie-produit/editionsvv/page/2/

To address this, could you kindly assist us with the following tasks?

1. Revert the product category slug to its original setting: “product-category”.
2. Temporarily disable all third-party plugins to rule out any conflicts with the WooCommerce plugin.

We appreciate your prompt attention to these matters. Thank you very much for your cooperation.

Best Regards,
8Theme’s Team

Dear @Safe Desires,

We are pleased to inform you that the syntax error in your custom CSS has been resolved. We kindly ask you to review the changes at your earliest convenience to ensure everything is functioning as expected.

Thank you for your attention to this matter.

Best regards,
The 8Theme Team

Dear @NJS Teknologi,

We are pleased to inform you that we have successfully updated the z-index of the containers, as detailed in the following screenshot: [https://prnt.sc/cQe9iE1NgdUc](https://prnt.sc/cQe9iE1NgdUc). Following this adjustment, all functionalities appear to be performing optimally.

For your reference, here is a video demonstrating the current performance: [https://www.awesomescreenshot.com/video/30931903](https://www.awesomescreenshot.com/video/30931903).

Thank you for your attention. Should you have any further inquiries or require additional assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Dear Marko Domic,

We hope this message finds you well. We would like to inform you that we have observed the JavaScript error on your website as well. In response, we have implemented a hotfix to address the issue.

We suggest monitoring the contact page to determine if the error reoccurs. Please do not hesitate to reach out should you have any further concerns or require additional assistance.

Best Regards,
The 8Theme Team

Hi @Mankanwar,

This is how it looks on our end: https://prnt.sc/m4p4ceoMMFyo

Did you sort it out?

Best Regards,
The 8Theme Team.

Hi @Bagwani,

The custom CSS codes were put under XStore > Theme Options > Theme Custom CSS > Global CSS.

https://prnt.sc/lZcRVxsD2PG-

Best Regards,
The 8Theme Team.