Hello @Mesa,

Could you please update the XStore theme and the XStore Core plugin, as the issue may have already been resolved in our latest update? If you still require any assistance, please feel free to contact us, and we will be happy to help you resolve it.

You can find tutorials on how to perform the update here: https://www.8theme.com/documentation/xstore/video-tutotials/how-to-update-rate/

Best regards,
Jack Richardson
The 8Theme Team

Hello @NuxMusic,

Thank you for clarifying your conversation with the Google Ads team. However, as we mentioned earlier, this request is not related to our theme support requests. Therefore, we kindly ask you to continue your discussion with their support team.

Although you have already added the snippet they suggested, based on your tests (https://www.8theme.com/topic/nho-gan-the-google-tag-tren-web-nuxmusic-vn/#post-461062, screenshot attached), it appears that the snippet is either not properly implemented or was cached on their sources. Their team will be able to assist you in clearing the caches or refreshing your website information in their services.

Please note that while we are always happy to assist, this particular issue should be resolved through the Google Support forum.

Thank you for your understanding.

Best regards,
Jack Richardson
8Theme Team

Hello @nmble,

By default, the content of this widget is loaded with the global styles defined in the theme. However, if you would like to have more customization options for the Related Products widget, you can use the Products Grid, Products Carousel, or Products List widgets (https://prnt.sc/s6pVjTQ1wNlE) and set the Data Source option to “Related products” (https://prnt.sc/mhkorhE_v69T). This will allow you to adjust spacing, typography settings, and select or deselect elements within the product content.

Currently, we have configured the Products Grid widget with the Related Products data source on your Single Product template (https://prnt.sc/ZKHc0mME5-y8). You can further customize it according to your needs and remove the original Related Products widget, which is also currently displayed above the content.

To add a heading, you can insert a custom Heading widget (https://prnt.sc/-VGOap9TieGy) with your preferred text and styles, as the current widget displays only product data.

Best regards,
Jack Richardson
8Theme Team

Hello @New York Printhub,

Our theme is fully optimized for performance and does not slow down websites by default. In most cases, speed issues are related to additional content or setup, such as:

• Excess plugins
• Large, unoptimized images
• Heavy third-party scripts or resources

To improve performance, please consider:

– Removing unused plugins
– Optimizing images (WebP format recommended)
– Using a performance plugin (e.g., WP Rocket, LiteSpeed Cache)

In the reply above we attached our step-by-step performance guide:

https://www.8theme.com/documentation/xstore/troubleshooting/the-ultimate-2025-guide-to-boosting-wordpress-speed-with-xstore-theme/

If you’d like, you can also share your site URL with temporary admin access, and our team will gladly check your setup and suggest improvements.

We are here to help!

Kind regards,
Jack Richardson
The 8Theme Team

Hello @nmble,

Currently, there are no specific settings available to adjust the content sizes within the mini-cart. However, you can use the following CSS snippet by adding it to Theme Options → Theme Custom CSS → Global CSS. Please note that this will affect all off-canvas-based widgets, including the wishlist, compare, and cart sections in your header:

body .etheme-elementor-off-canvas .product_list_widget:not(.swiper-wrapper) {
    --item-title-size: 20px;
}

body .etheme-elementor-off-canvas_content-head {
    font-size: 12px;
}

We have already implemented such solution on your web-site -> https://prnt.sc/4XEgabPpLT8V, so you can check and modify to your sizes or needs.

If you prefer to modify only the Cart widget content sizes in your header, you can use the following Custom CSS instead:

.elementor-widget-theme-etheme_cart.etheme-elementor-off-canvas .product_list_widget:not(.swiper-wrapper) {
    --item-title-size: 20px;
}

.elementor-widget-theme-etheme_cart .etheme-elementor-off-canvas_content-head {
    font-size: 12px;
}

Best regards,
Jack Richardson
8Theme Team

Hello @HUSSTLE,

If you would like to import a specific demo to your website while keeping the footer from another demo, you can first install the main demo content you wish to use. Then, if you are using Elementor, you can import the footer content from other demos through the XStudio functionality (https://www.8theme.com/documentation/xstore/xstore-features/xstudio-feature-of-xstore-wordpress-theme/) on your website. If you need any assistance, please let us know which demo footer you would like to use, and we will import it for you.

To move the cart or wishlist items out of the header, you can use the Mobile Panel functionality, which displays the configured items in a sticky panel on mobile devices. If you require any additional customizations, please provide us with screenshots or videos to help us better understand your request.

Best regards,
Jack Richardson
8Theme Team

Hello,

We are awaiting your testing results. If you require any further assistance, please feel free to submit your topics.

Best regards,
The 8Theme Team

Hello @David Zoque,

Could you please check it now? We have implemented a custom CSS solution, which has been added under Theme Options → Theme Custom CSS → Global CSS.

Before testing, please clear your browser cache or try checking from an incognito window. We have conducted several tests on our mobile devices, and the issue appears to be resolved.

Best regards,
Jack Richardson
The 8Theme Team

Hello @Lani,

To upload a custom font, please use our built-in “Custom Fonts” functionality: https://prnt.sc/ZwF_fvkVs1HR. Once the font is uploaded, it will appear in the list of all fonts within the Customizer options and in the Elementor typography fields. You can obtain your custom font from available font sources and upload it in the appropriate formats.

To modify the typography for headings, go to “Elementor Site Settings”: https://prnt.sc/0c5dKZWwfzgV. You can access this from any Elementor editor (page, post, or static block) or by hovering over the Elementor edit button: https://prnt.sc/C5FyHA5Y54Yf. Then, open the “Typography” section: https://prnt.sc/cAoKix9M6Doj, where you will find the general heading settings: https://prnt.sc/7SGOwN95-53N.

To adjust the typography for the breadcrumbs area, navigate to “Theme Options → Breadcrumbs”, and scroll to the “Title Typeface” section: https://prnt.sc/kSC1FNF-58gZ.

If you would like to achieve the following breadcrumb style: https://prnt.sc/V-FWJjK0RHFQ without modifying PHP files in your child theme (as previously suggested), you can add the following custom CSS:

.single-post #breadcrumb .delimeter:nth-of-type(2),
.single-post #breadcrumb .delimeter:nth-of-type(2) ~ * {
    display: none;
}

For more information, please refer to our documentation:
https://www.8theme.com/documentation/xstore/additional-customisation/optimal-placement-for-custom-css-code/

Best regards,
Jack Richardson
8Theme Team

Hello @NuxMusic,

We recommend reviewing the Google Ads documentation and related articles that may be helpful for you, such as: https://support.google.com/google-ads/answer/9148089?hl=en.

Please note that your request is not related to our theme support, as it concerns Google’s analysis of your website. Since the code you mentioned has been added correctly, it should function as expected. If the issue persists, we suggest contacting Google Support via their live chat for further assistance.

Thank you for your understanding.

Best regards,
Jack Richardson
8Theme Team

Hello @jy

Hi there!

Thanks for using XStore.

We’ve reviewed your request and it requires custom development, which is outside Envato’s support policy. To get it done properly and on time, please submit it to our trusted partner WP Kraken.

You’ll get:

– fast quote & timeline
– turnkey implementation by a vetted team
– warranty on delivered work

We’re confident this will help—hope you can make use of it shortly.

Kind regards, Jack Richardson
The 8theme’s team

Hello @Flexide,

Have you resolved the issue? The booster content now appears correctly in your Single Product Builder template, as shown here: https://prnt.sc/nTcE-fB5OSVE.

If you have any further questions, please provide more details and additional screenshots to help us better understand the situation.

Best regards,
Jack Richardson
8Theme Team

Hello @Roberta,

We are glad to hear that you have resolved the issue.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind regards, Jack Richardson
The 8theme’s team

Hello @Roberta,

We noticed that none of your pages contained the mentioned shortcode: https://prnt.sc/nxdeKbb5iPcg. We have now created a custom page with the specified shortcode: https://prnt.sc/Ml7nQuHyaj1B and assigned it to the corresponding booster: https://prnt.sc/NBS7Xb1YnZ4V. Most of the settings in the booster include tooltips with useful information that you can review here: https://prnt.sc/nxdeKbb5iPcg.

Upon checking your Cart and Checkout pages, we found that they are built using Gutenberg widgets, which are not yet fully compatible with our plugin. These gutenberg widgets modify hooks and filters, and currently, no static hooks are available for our boosters to attach to the correct locations. Once static hooks are introduced, we will ensure compatibility in future updates of our plugin.

For now, we recommend replacing your Gutenberg-based Cart and Checkout pages with the default WooCommerce shortcodes:
– [woocommerce_cart] for the Cart page (https://prnt.sc/bsDr2sn8a3Bv) (frontend example: https://prnt.sc/mNhEbVnAUjlh)
– [woocommerce_checkout] for the Checkout page (frontend example: https://prnt.sc/kE8UpKycy8rc)

This approach will provide an improved design and ensure that all boosters from the SalesMax plugin, as well as custom hooks from other plugins you may install later, are displayed correctly. If you would like us to assist with this process, we would be happy to help you migrate your content.

Best regards,
Jack Richardson
8Theme Team

Hello @Roberta,

Most of your boosters were disabled, as shown here: https://prnt.sc/ZJ2pyJbTzLSn. Consequently, these boosters were not displayed on your website. After we activated, for example, the “Buy More, Save More” booster, it appeared correctly on your single product pages: https://prnt.sc/Rp1RO3MWDowB. Please check the video in the private content section to see how the booster works.

We have also activated the “Smart Product Recommendations” booster: https://prnt.sc/5-g0ZtIOZoiv, and verified that it is displayed correctly on the frontend: https://gyazo.com/10031eed60443cabcf8b84bb3e5609aa.

Based on our tests, it appears that the boosters were not displayed because they were not activated. We kindly ask you to review the available boosters, decide which ones you would like to use, and activate them accordingly. If you have any specific questions, please provide additional details and screenshots to help us better understand the issue.

At this time, only the “Buy More, Save More” booster is active, but you may enable any others you prefer.

Best regards,
Jack Richardson
8Theme Team