Replies by Jack Richardson

Forum Replies Created

Viewing 30 posts - 16,741 through 16,770 (of 17,791 total)

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Jack Richardson

Support staff

August 18, 2014 at 18:40

Hello,

Please check your links now!

Regards,
Jack Richardson

#12910 Copied In reply to: Diable Link Underline (Main Nav Menu)

Jack Richardson

Support staff

August 18, 2014 at 18:29

Hello,

1) You do not need to pay for Visual Composer. It is bundled with Legenda theme and you can find it in legenda/framework/plugins folder.

2) Changing top cart position requires php code modification. Your previous changes were made in your original theme. To do not lose the changes after future updates we recommend you to make changes in Child Theme.

Regards,
Jack Richardson

#12906 Copied In reply to: Legenda Update 2.3 problem

Jack Richardson

Support staff

August 18, 2014 at 17:51

Hello,

Concerning shopping cart, please create Child Theme for us and we’ll make changes in there.

Regards,
Jack Richardson

#12898 Copied In reply to: Legenda Update 2.3 problem

Jack Richardson

Support staff

August 18, 2014 at 17:49

Hello,

As we can see you didn’t install Visual Composer plugin. Please install it’s latest version and everything should be working fine.

Regards,
Jack Richardson

#12897 Copied In reply to: Legenda Update 2.3 problem

Jack Richardson

Support staff

August 18, 2014 at 17:41

Hello,

We’re glad to hear it!
If you have any questions don’t hesitate to contact us.

Regards,
Jack Richardson

#12895 Copied In reply to: footer color

Jack Richardson

Support staff

August 18, 2014 at 17:07

Hello,

As we can see you didn’t install WooCommerce plugin. Please install it. https://www.8theme.com/demo/docs/idstore/#!/installation

Regards,
Jack Richardson

#12887 Copied In reply to: installation issues

Jack Richardson

Support staff

August 18, 2014 at 16:55

Hello,

We’re currently working on your issue. Please wait a little.

Regards,
Jack Richardson

#12883 Copied In reply to: Hide on device settings not working

Jack Richardson

Support staff

August 18, 2014 at 16:50

Hello,

Unfortunately there is a bug with some string translation in our theme. It should be fixed in further theme updates. Sorry for inconveniences!

Regards,
Jack Richardson

#12880 Copied In reply to: >> Po missing or error

Jack Richardson

Support staff

August 18, 2014 at 15:57

Hello,

You’re welcome!
If you have any questions feel free to contact us.

Regards,
Jack Richardson

#12873 Copied In reply to: Product Tab Missing on Dashboard

Jack Richardson

Support staff

August 18, 2014 at 15:47

Hello,

We’re unable to get access to your site. Please check provided url. Also please provide us with wp-admin credentials as well.

Regards,
Jack Richardson

#12871 Copied In reply to: installation issues

Jack Richardson

Support staff

August 18, 2014 at 14:58

Hello,

Yes, you can update without any worries.

Regards,
Jack Richardson

#12857 Copied In reply to: Installation Issues & Fixes (Read First)

Jack Richardson

Support staff

August 18, 2014 at 13:27

You’re welcome!

Regards,
Jack Richardson

#12839 Copied In reply to: translate

Jack Richardson

Support staff

August 18, 2014 at 13:10

Hello,

As we can see you didn’t make theme translation (at /webspace/siteapps/WordPress-188166/htdocs/wp-content/themes/legenda/languages). Please rename default.po file and translate it as described in our documentation: https://www.8theme.com/demo/docs/legenda/#!/how_to_translate.

Regards,
Jack Richardson

#12836 Copied In reply to: translate

Jack Richardson

Support staff

August 18, 2014 at 12:43

Hello,

You can simply add to your menu link to the needed category and you’ll get page only with products from specified category. Product categories you can add at Products -> Categories.

Regards,
Jack Richardson

#12824 Copied In reply to: Creating custom Pages

Jack Richardson

Support staff

August 18, 2014 at 12:39

Hello,

It is necessary to do it manually. You can use http://poedit.net/ to translate your .po files.

Regards,
Jack Richardson

#12823 Copied In reply to: translate

Jack Richardson

Support staff

August 16, 2014 at 11:19

Hello,

We’re sorry but your request is a bit unclear for us. Could you please clarify us with more details.

Regards,
Jack Richardson

#12708 Copied In reply to: product data

Jack Richardson

Support staff

August 16, 2014 at 07:52

Hello,

Then, how did you change the portfolio slug to ‘food-wine’?

Regards,
Jack Richardson

#12705 Copied In reply to: Portfolio Posts (Permalinks) Return 404 Page Not Found Error

Jack Richardson

Support staff

August 16, 2014 at 07:49

Hello,

I’ve removed underline on main menu. Please check it now!

Regards,
Jack Richardson

#12704 Copied In reply to: Diable Link Underline (Main Nav Menu)

Jack Richardson

Support staff

August 16, 2014 at 07:35

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Jack Richardson

#12703 Copied In reply to: Checkout page messed up

Jack Richardson

Support staff

August 16, 2014 at 07:30

Hello,

This is requires additional customization and is a paid service.

Regards,
Jack Richardson

#12702 Copied In reply to: Product Category boxes

Jack Richardson

Support staff

August 16, 2014 at 07:26

Hello,

Please read the following article: http://beerpla.net/2010/03/21/how-to-diagnose-and-fix-incorrect-post-comment-counts-in-wordpress/. It may be helpful for you!

Regards,
Jack Richardson

#12701 Copied In reply to: Comment Count in Dashboard (actually ORDER NOTES)
Jack Richardson

Support staff

August 16, 2014 at 07:20
Hello,

Please add the following code into the custom.css:

.widget-container h3 { background: none; }

Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

Regards,
Jack Richardson
#12700 Copied In reply to: text line above photos on home page
Jack Richardson

Support staff

August 15, 2014 at 21:11

Hello,

For this purpose you can use counter shortcode: [counter init_value="1" final_value="8500"]

Regards,
Jack Richardson

#12693 Copied In reply to: Create Animated Counter

Jack Richardson

Support staff

August 15, 2014 at 19:46

Hello,

As this is Visual Composer functionality we recommend you to contact Visual Composer support team concerning this question.

Regards,
Jack Richardson

#12689 Copied In reply to: Hide on device settings not working

Jack Richardson

Support staff

August 15, 2014 at 19:17

Hello,

4) I’ve fixed the pricing table columns.
5) You can use @font-face directive to import your custom fonts.
6) You need to edit the row and enable Full width section. Then go to Design options tab and upload background image. Also you can read about this in our documentation: https://www.8theme.com/demo/docs/legenda/#!/visual_composer.

Regards,
Jack Richardson

#12686 Copied In reply to: Set a Layout Exactly like Cars demo

Jack Richardson

Support staff

August 15, 2014 at 17:26

Hello,

You need to increase PHP memory at least to 64MB. At the moment it’s not enough memory to run WordPress.

Regards,
Jack Richardson

#12681 Copied In reply to: Installation Issues & Fixes (Read First)

Jack Richardson

Support staff

August 15, 2014 at 17:14

Hello,

You’re welcome!
If you have any questions don’t hesitate to contact us.

Regards,
Jack Richardson

#12680 Copied In reply to: Wishlist Icon disappears

Jack Richardson

Support staff

August 15, 2014 at 16:48

Hello,

For some products you have uploaded too wide images in comparison with other products which have images with equal sides.

Regards,
Jack Richardson

#12677 Copied In reply to: Picture scaling

Jack Richardson

Support staff

August 15, 2014 at 16:16

You’re welcome!
If you have any questions feel free to contact us.

Regards,
Jack Richardson

#12672 Copied In reply to: logo image in footer

Jack Richardson

Support staff

August 15, 2014 at 16:11

Hello,

You’re welcome!
I’ve edited Visual Composer Single Image element and specified image size as ‘full’.

Regards,
Jack Richardson

#12669 Copied In reply to: logo image in footer
← 1 2 3 … 558 559 560 … 592 593 594 →

16,741–16,770 of 17,791 posts

Viewing 30 posts - 16,741 through 16,770 (of 17,791 total)

← 1 2 3 … 558 559 560 … 592 593 594 →

Forum Replies Created

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