Portfolio posts or projects are returning a 404 error when permalinks are set to %postname%. The answer to reinstall theme was not helpful. I don’t have permalink issues with any other post types (blog, product). If you could be more specific please. My frustration w/ this problem has reached its peak and I’m running out of solutions. I can ill afford to wait much longer to have my what seems to be minor issue solved.
Click any link on the page and you’ll see none of the (project) links are working. Again, the problem does not exist with blog or product posts. I’ve executed two theme re-installs, one via FTP and the other a completely fresh install (delete theme, Add New, .zip).
You mentioned I may have changed theme files but I’m not a coder so all changes made would have come from this support forum. For the record the project posts show when permalinks are set to default.
I have installed the most recent update to no avail. For the record, I love your theme and the way that it makes our site look. But I need these pretty or custom permalinks to work properly. It just seems odd that all other custom permalinks work (blog, product).
Yes, we used the host you provided us with but we’re still getting this error:
Error: Authentication failed.
Error: Critical error
Error: Could not connect to server
Please check the credentials.
So I now think the issue may lie with the portfolio portion of the link. That needs to be removed because that is not how the link is typed when permalinks are set.
The link should read as follows:
How might this be resolved?
Today I noticed an update to the project post permalink structure that sits directly below the post title. Where it once read:
with the text before (…) being permanent, it now reads:
Excited to see this change, my hope was this would be the required fix to remove the 404 error. This does not seem to have fixed the (404 error) problem when using custom permalinks. The posts still show with default permalinks, though.
Thanks for your help.
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