Please provide us with wp-admin panel credentials in Private Content.
Can you explain what changes you’re seeing that may be affecting this? I don’t recall making any changes to the theme itself.
Then, how did you change the portfolio slug to ‘food-wine’?
The changes you describe, can you please be more specific? Reinstalling the theme did nothing to change the fact that the portfolio posts still show a 404 error…
Portfolio posts or projects are returning a 404 error when permalinks are set to %postname%. The answer to reinstall theme was not helpful. I don’t have permalink issues with any other post types (blog, product). If you could be more specific please. My frustration w/ this problem has reached its peak and I’m running out of solutions. I can ill afford to wait much longer to have my what seems to be minor issue solved.
Click any link on the page and you’ll see none of the (project) links are working. Again, the problem does not exist with blog or product posts. I’ve executed two theme re-installs, one via FTP and the other a completely fresh install (delete theme, Add New, .zip).
You mentioned I may have changed theme files but I’m not a coder so all changes made would have come from this support forum. For the record the project posts show when permalinks are set to default.
Please provide us with FTP access as well.
Your FTP credentials are incorrect.
Please provide us with the correct ones. Also before this please update the theme to the latest version 2.3.
Don’t forget to create backup before the update process.
Did you input the correct hosting url?
I have installed the most recent update to no avail. For the record, I love your theme and the way that it makes our site look. But I need these pretty or custom permalinks to work properly. It just seems odd that all other custom permalinks work (blog, product).
Yes, we used the host you provided us with but we’re still getting this error:
Error: Authentication failed.
Error: Critical error
Error: Could not connect to server
Please check the credentials.
Please try this host link. My apologies.
So I now think the issue may lie with the portfolio portion of the link. That needs to be removed because that is not how the link is typed when permalinks are set.
The link should read as follows:
How might this be resolved?
Today I noticed an update to the project post permalink structure that sits directly below the post title. Where it once read:
with the text before (…) being permanent, it now reads:
Excited to see this change, my hope was this would be the required fix to remove the 404 error. This does not seem to have fixed the (404 error) problem when using custom permalinks. The posts still show with default permalinks, though.
Thanks for your help.
Not sure why it’s not working for you. Try these updated credentials.
After some checking we have found that 404 error is caused by some plugin. Try to disable them one by one to find out which one. Also slug for portfolio and project page can’t be the same.
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One standard license is valid only for 1 project. Running multiple projects on a single license is a copyright violation.
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