Jack Richardson

Hello,

Unfortunately there is no such possibility.
Please take our apologies.

Best regards,
Jack Richardson.

Hello,

I’ve set margin-bottom value to 0px for each block in Visual Composer editor as shown on the screenshot http://prntscr.com/7gei61
Please clear browser cache and check your site.

Best regards,
Jack Richardson.

Hello,

We are glad you have found the solution.
Let us know if you need further assistance.

Best regards,
Jack Richardson.

Hello,

I’ve added this code in the child style.css:

.header-type-5 .header .menu-wrapper .menu > li > a:hover {
   color: #a0a0a0;
}

Please check now.

Best regards,
Jack Richardson.

Hello,

There were temporary problems on our server that’s why some issues on the forum might occur. Now everything is fixed.

We’re closing this topic now.

Best regards,
Jack Richardson.

Hello,

You should upload images with approximate dimensions 870px × 1110px.

Best regards,
Jack Richardson.

Hello,

Please update Revolution Slider and Visual Composer plugins to the latest versions. You can download theme at this link: https://www.8theme.com/download-plugins/ .
After that clear browser cache and disable cache plugin and clear cache folder via FTP.

Best regards,
Jack Richardson.

Hello,

The problem was you had </div> added in the description of the product http://coco30.com/%E4%BA%A7%E5%93%81/%E9%9F%A9%E5%9B%BD%E6%AD%A3%E5%93%81-mediheal-%E7%BE%8E%E8%BF%AA%E6%83%A0%E5%B0%94%E5%8E%9F%E5%8F%AF%E8%8E%B1%E4%B8%9D-n-m-f%E6%B0%B4%E6%B6%A6%E4%BF%9D%E6%B9%BF%E9%92%88%E5%89%82%E9%9D%A2%E8%86%9C/ but there wasn’t opened <div>. So I’ve deleted </div> and now products layout is proper. Please clear browser cache and check products pages now.

Best regards,
Jack Richardson.

Hello,

As I see the text is white color on Ess. grid projects. To have black lines when hovering the buttons it requires additional customization of Essential Grid files. Please take our apologies but it’s beyond our support scope to modify files of plugins that weren’t developed by our team.
The sizes of images are fine: http://storage4.static.itmages.com/i/15/0612/h_1434096099_3311322_2c364eae5d.png .Do you want to increase them?

Best regards,
Jack Richardson.

Hello,

Your image is too small.
You need reupload it in higher resolution.

Best regards,
Jack Richardson.

Hello,

As I see you’ve added items for drop down menu: http://storage4.static.itmages.com/i/15/0612/h_1434092632_2787310_ae13d858cd.png and they are visible on your site: http://storage3.static.itmages.com/i/15/0612/h_1434092713_9184765_b9111f871c.png .

Please clarify how we can replicate the issue.

Best regards,
Jack Richardson.

Hello,

It seems you have a separate folder “blog” where other WordPress installation is set. I’ve changed link of your blog page to http://lttravelconnection.com/travel-blog/ . Please check this page now.

Best regards,
Jack Richardson.

Hello Robin,

Please go to Appearance > Themes and activate Twenty Fifteen theme. Check your site after that as a visitor and you will see that the problem persists with default WordPress theme as well. That is why we recommend you to contact woocommerce support. Also you can try to disable all 3-rd party plugins to check if they affect somehow.

Best regards,
Jack Richardson.

Hello,

Please provide us with WP dashboard credentials in private content.

Best regards,
Jack Richardson.

Hello,

You can hide those notices in dashboard. As we modified some Woocommerce files in the theme directory versions in files may differ. They don’t affect your site work at all. So don’t worry.

Best regards,
Jack Richardson.