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  fredetco

  Participant

  June 9, 2015 6:18 pm

  This is a public web site, the menu needs to be displayed without any logging.

  Site URL: hidden

  Theme version: 1.2

  WooCommerce version: 2.3.10

  

  Content is visible for topic creator and
  support staff only.

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  Eva Kemp

  Support staff

  June 9, 2015 8:08 pm

  Hello,

  Please provide us with FTP and wp-admin panel credentials in private content.

  Thank you.
  Regards,
  Eva Kemp.

  #68922 copied to clipboard

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  fredetco

  Participant

  June 9, 2015 8:40 pm

  Here are the informations

  

  Content is visible for topic creator and
  support staff only.

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  fredetco

  Participant

  June 10, 2015 9:59 pm

  Did you found anything ?

  #69168 copied to clipboard

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  Jack Richardson

  Support staff

  June 11, 2015 2:04 pm

  Hello,

  Sorry for delay. I tested your site with default WP themes and there was the same problem with menu displaying. In this case we recommend you to make full backup of the site data including database and reinstall WordPress from scratch and after that import database from backup to the new installation. If you have difficulties with reinstallation then ask your hosting provider support to help you.

  Best regards,
  Jack Richardson.

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