No Menu is being displayed for users that are not logged

• 

  fredetco

  |

  Participant

  | June 9, 2015 at 6:18 pm

  This is a public web site, the menu needs to be displayed without any logging.

  Site URL: hidden

  Theme version: 1.2

  WooCommerce version: 2.3.10

  

  Content is visible for topic creator and
  support staff only.

  #68909 copied to clipboard
  

  Eva Kemp

  |

  Support staff

  | June 9, 2015 at 8:08 pm

  Hello,

  Please provide us with FTP and wp-admin panel credentials in private content.

  Thank you.
  Regards,
  Eva Kemp.

  #68922 copied to clipboard
  

  fredetco

  |

  Participant

  | June 9, 2015 at 8:40 pm

  Here are the informations

  

  Content is visible for topic creator and
  support staff only.

  #68931 copied to clipboard
  

  fredetco

  |

  Participant

  | June 10, 2015 at 9:59 pm

  Did you found anything ?

  #69168 copied to clipboard
  

  Jack Richardson

  |

  Support staff

  | June 11, 2015 at 2:04 pm

  Hello,

  Sorry for delay. I tested your site with default WP themes and there was the same problem with menu displaying. In this case we recommend you to make full backup of the site data including database and reinstall WordPress from scratch and after that import database from backup to the new installation. If you have difficulties with reinstallation then ask your hosting provider support to help you.

  Best regards,
  Jack Richardson.

  #69220 copied to clipboard
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