I’m currently working with your Blanco theme, but I have an issue with the calculation of taxes in the store.
I use exactly the same settings as I do in other shops with woocommerce, but the taxes are not calculated in the checkout. It just shows; including €0 tax. I’m sure all the tax settings in Woocommerce are right, I compared them with other working sites, with the same version of woocommerce. Are you familiar with these problems in the theme?
Thanks in advance.Site URL: hidden Theme version: v3.1 WooCommerce version: v2.3.10
Please edit the file wp-content/themes/blanco/woocommerce/cart/cart.php in line 67 and replace the code:
$product_price = get_option('woocommerce_display_cart_prices_excluding_tax') == 'yes' || $woocommerce->customer->is_vat_exempt() ? $_product->get_price_excluding_tax() : $_product->get_price();
$product_price = get_option('woocommerce_display_cart_prices_including_tax') == 'yes' || $woocommerce->customer->is_vat_exempt() ? $_product->get_price_including_tax() : $_product->get_price();
Still the prices including taxes are not shown on category pages, checkout and cart. I suppose it has something to do with the source code of the theme. Could you please have a look at this issue?
Thanks in advance!
RegardsSite URL: hidden Theme version: v3.1 WooCommerce version: v2.3.10
As I see tax is shown on Cart and Checkout pages:
Please check once more.
I also noticed that sometimes the taxes are working correctly. However, when I use another browser it doesn’t work anymore. It can’t be a cache problem, cause I deleted all my history / cookies etc.
I just noticed that when I’m logged in on wordpress the website is working like it should. When I’m not logged in and visiting as a visitor the taxes are not calculated well.
Could you check this as well and please help?
Thanks in advance.Site URL: hidden
I was trying to check this issue with default WP theme (Twenty Fifteen) and there was the same problem with taxes calculating in the Cart page. Taxes calculated normally when you click on “Proceed to Checkout” button. You can check this yourself by switching to default theme.
In this case you need to contact woocommerce support to investigate the problem.
Thanks for your reply. I also use this settings at other websites with the same version of woocommerce and I don’t have any problems with the calculation of taxes. If it would be a woocommerce problem I’m sure more people would have this problem, but I can’t find anything online. Also my other websites, using different themes, are working fine with this version of woocommerce.
The problem is that prices in the store are shown including VAT when I’m logged in. When visiting the site as a customer the prices are shown without VAT.
I’d contact woocommerce if the problem occurd there, but I’m pretty sure it didn’t. Could you have another look please?
Please go to Appearance > Themes and activate Twenty Fifteen theme. Check your site after that as a visitor and you will see that the problem persists with default WordPress theme as well. That is why we recommend you to contact woocommerce support. Also you can try to disable all 3-rd party plugins to check if they affect somehow.
You must be logged in to reply to this topic.Log in/Sign up
One standard license is valid only for 1 project. Running multiple projects on a single license is a copyright violation.
The message was successfully sent
Your shopping cart is empty