Jack Richardson

Hello,

We are glad you’ve found the solution.
Please let us know if you need more help.

Best regards,
Jack Richardson.

Hello,

Please provide us with WP dashboard and FTP (FTP host, FTP user, FTP password) credentials in private content.

Best regards,
Jack Richardson.

Hello Peter,

The issue with outdated files is fixed.
As for the columns in the tab section I’ve added the css code into Custom CSS block in Visual Composer editor for the product “The Muse” as shown on the screenshot http://prntscr.com/7hllws :

.tab-content .wpb_column.span6 {
  width: 46% !important;
}

Please check this page now.

Best regards,
Jack Richardson.

Hello,

Unfortunately this problem can’t be resolved via custom.css. You should edit the mentioned file. To prevent files overwriting after theme update we recommend to make all changes in child theme. How to create child theme you can read here: https://codex.wordpress.org/Child_Themes

Best regards,
Jack Richardson.

Hello,

I’ve added the following css code in Theme Options > Custom CSS > Global Custom CSS:

h1, h2, h3, h4, h5, h6 {
font-family: Roboto Condensed;
}

Please check your site.

Best regards,
Jack Richardson.

Hello,

To change header background and menu text color you can use the following css code in custom.css:

.menu > li > a {
color: white !important;
}
.header.main-header {
  background-color: black !important;
}

And for the fixed header:

.fixed-header {
  background-color: black !important;
}

How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

Best regards,
Jack Richardson.

Hello,

Please provide us with WP Dashboard and FTP credentials in private content.

Best regards,
Jack Richardson.

Hello,

Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Best regards,
Jack Richardson.

Hello,

Please update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

Best regards,
Jack Richardson.

Hello,

You can show Brand logo on single product page in sidebar. Mark brand in a product editor http://storage4.static.itmages.com/i/15/0615/h_1434388692_3586175_0f29b1c549.png and add some widget to “Single product page Sidebar” area in Appearance > Widgets.

Best regards,
Jack Richardson.

Hello,

As I see mobile menu icon is shown:
http://storage4.static.itmages.com/i/15/0615/h_1434387503_2273863_d5aaaf3760.png

Also width and height are already set to 270px for images:
http://storage2.static.itmages.com/i/15/0615/h_1434387717_9145216_f931663d63.png

Please clear your browser cache and check again.

Best regards,
Jack Richardson.

Hello,

If you want to show brands you can use Brands element in Visual Composer editor.
Please try it.

Best regards,
Jack Richardson.

Hello,

We can’t log in to FTP account getting this error:
Status: Connection attempt failed with “EAI_NONAME – Neither nodename nor servname provided, or not known”.
Error: Could not connect to server

Please give us correct credentials.

Best regards,
Jack Richardson.

Hello Leon,

Unfortunately we can do nothing in this situation. You need to solve this issue with your hosting provider.

Best regards,
Jack Richardson.

Hello,

If you want to use widgets in header top bar you need to choose header type where top bar is included in Theme Options > Header (for example header type 9).

To align header logo and menu go to home page Visual Composer editor and remove top margin as shown on the screenshot http://prntscr.com/7h4dk1 .

Best regards,
Jack Richardson.