Empty shop page - by Mikedg92 - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 8 years, 10 months ago ago by Jack Richardson

  • Avatar: Mikedg92
    Mikedg92
    Participant
    June 10, 2015 at 10:55

    Hi,

    I installed everything as it should be, but on shop its all empty…nothing, all white…
    Please help.

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    June 10, 2015 at 12:56

    Hello,

    The issue has been fixed.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Mikedg92
    Mikedg92
    Participant
    June 10, 2015 at 14:20

    Hallo,

    Can u tell me how u do this?
    For in the furture or maybe for someone else?

    Thank you!!

    Regards,
    Mike

    Avatar: Eva
    Eva Kemp
    Support staff
    June 10, 2015 at 18:58

    Hello,

    I’ve edited the file wp-content/themes/idstore/woocommerce/archive-product.php on line 62, there was the code <? if(isset($cat->description) && $cat->description !='' && !is_shop()) {. I added “php” at the beginning so it’s now <?php if(isset($cat->description) && $cat->description !='' && !is_shop()) {.

    Regards,
    Eva Kemp.

    Avatar: Mikedg92
    Mikedg92
    Participant
    June 10, 2015 at 22:40

    Hallo Eva,

    Thank you for that!
    But since you edit the file i get nothing correctly in the woocomerce shop.
    I can’t add a sub menu in the shop, so i have insert hoodies, and i can’t put ut as a sub catagory. also if i insert a product they came in the header menu…

    Regards,
    Mike

    Avatar: Eva
    Eva Kemp
    Support staff
    June 11, 2015 at 14:21

    Hello,

    I’ve added submenu item under Shop menu item.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Mikedg92
    Mikedg92
    Participant
    June 11, 2015 at 21:50

    Hi Eva,

    Is there a possibility that whe can install everything again so that everything works normally as it should be?

    I can’t see or add a drop down menu under shop… if i want to insert a item…nothing happend…..

    regards,
    Mike

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 12, 2015 at 08:06

    Hello,

    As I see you’ve added items for drop down menu: http://storage4.static.itmages.com/i/15/0612/h_1434092632_2787310_ae13d858cd.png and they are visible on your site: http://storage3.static.itmages.com/i/15/0612/h_1434092713_9184765_b9111f871c.png .

    Please clarify how we can replicate the issue.

    Best regards,
    Jack Richardson.

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