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Viewing 30 posts - 15,841 through 15,870 (of 16,091 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 5, 2014 at 13:48

    Hello,

    Please provide us with FTP and wp-admin credentials we’ll take a look!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 5, 2014 at 13:38

    Hello,

    Are you talking about “Add to cart” buttons?

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 5, 2014 at 10:57

    Hello,

    We’ll contact them concerning your issue. When we’ll get reply we’ll inform you here.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 5, 2014 at 10:51

    Hello,

    If you want to change arrows to default you have to add this code into custom.css:

    /* Slider arrows */
    .tp-leftarrow.default{ z-index:100;cursor:pointer; position:relative; background:url(images/large_left.png) no-
    
    repeat 0 0; width:40px !important; height:40px !important;}
    .tp-rightarrow.default{ z-index:100;cursor:pointer; position:relative; background:url(images/large_right.png) no-
    
    repeat 0 0; width:40px !important; height:40px !important;}
    .tp-leftarrow:hover,
    .tp-rightarrow:hover{background-position:bottom left; }
    
    .tp-rightarrow.default:before,
    .tp-leftarrow.default:before{
     content:"";
    }

    In the case if you want to create your own arrows you have to modify arrows style as you need.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 5, 2014 at 10:37

    Hello,

    You’re welcome!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 5, 2014 at 10:34

    Hello,

    As we can see it’s already has dimensions 160px x 160px.
    Could you please clarify what are trying to do?

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 5, 2014 at 10:24

    Hello,

    You can try to contact them in comments on themeforest.net or buy plugin yourself.
    If you give us permission to provide your credentials we can try to contact them concerning your issue. But it will take much more time, then if you do it yourself.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 5, 2014 at 10:15

    Hello,

    You’re welcome!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 5, 2014 at 10:12

    Hello,

    You are welcome.
    We are always happy to help!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 5, 2014 at 10:09

    Hello,

    It is very difficult to help you without FTP access. We’ve tried to activate Legenda theme and got the white screen.
    Now could you please change theme to default and enable WP_DEBUG in wp-config.php.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 5, 2014 at 10:02

    Hello,

    We always recommend to do style changes in custom.css. It will prevent losing of changes after theme upgrading. That’s why now you should copy all your changes in style.css and paste them into custom.css. If you have made some changes in php files, then you should to create a child theme and copy php files with changes there. About child theme you can read here: http://codex.wordpress.org/Child_Themes.

    Also read carefully our documentation before theme upgrading: https://www.8theme.com/demo/docs/blanco/#!/upgrade.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 5, 2014 at 09:50

    Hello,

    We’ve added following code <?php do_action( 'woocommerce_archive_description' ); ?> into /woocommerce/archive-product.php.

    Also we’ve added this code to display category title:

    <?php if ( apply_filters( 'woocommerce_show_page_title', true ) ) : ?>
    <h1 class="title"><span><?php woocommerce_page_title(); ?></span></h1>
    <?php endif; ?>

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 5, 2014 at 09:25

    Hello,

    Yes, it’s possible. Just add the following code into your custom.css:
    .post-images ul.slides li {display:none;}

    Here is the video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&list=PLMqMSqDgPNmD4uhGI1IBhr1iaEy81TMff&feature=share&index=1.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 5, 2014 at 09:03

    Hello,

    You can send us admin access in Private Content.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 5, 2014 at 08:29

    Hello,

    We’ve added code for category description display. Check it now, please!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 5, 2014 at 08:09

    Hello,

    We advise you to increase WordPress PHP memory limit to 96MB: http://docs.woothemes.com/document/increasing-the-wordpress-memory-limit/.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 5, 2014 at 07:40

    Hello,

    It was theme bug and will be fixed in the next theme release, so don’t worry it wasn’t you!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 5, 2014 at 07:39

    Hello,

    We can see social icons on mobile device, so could you please clarify what exactly you want to make visible on mobile device?

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 5, 2014 at 07:22

    Hello,

    We’re glad that you figured out.
    If you have any questions feel free to contact us.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 5, 2014 at 07:17

    Hello,

    We’ve made some changes. Please check it now!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 5, 2014 at 07:09

    Hello,

    We’re glad that you figured out.
    If you have any questions feel free to contact us.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 4, 2014 at 16:14

    Hello,

    You’re welcome!
    If you have any questions don’t hesitate to contact us.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 4, 2014 at 16:12

    Hello,

    The Visual Composer works fine with new WP version. Try to upgrade your WP to the latest version. Also don’t forget then to update your theme to the latest version 2.2. Please read carefully this sections about upgrading and Visual Composer in our documentation before theme upgrading: https://www.8theme.com/demo/docs/legenda/#!/upgrade and https://www.8theme.com/demo/docs/legenda/#!/visual_composer.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 4, 2014 at 15:37

    Hello,

    We hope new update will be released on next week.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 4, 2014 at 15:31

    Hello,

    You’re welcome!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 4, 2014 at 14:50

    Hello,

    Could you please provide us with link to your site?

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 4, 2014 at 14:32

    Hello,

    As we can see the problem persists with default theme too.
    We advise you to contact Revolution Slider support regarding the issue.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 4, 2014 at 13:54

    Hello,

    You just had inserted wrong slider “rer” instead “ddd” on your home page. Check it now!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 4, 2014 at 13:37

    Hello,

    Please provide us with FTP and wp-admin credentials in Private Content.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 4, 2014 at 13:21

    Hello,

    In this case you just have to set the “Large resolution from” value in Theme Options.

    Also we advise you to do all further style changes in custom.css. It will prevent of losing your changes after theme upgrading.

    Regards,
    Jack Richardson

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Viewing 30 posts - 15,841 through 15,870 (of 16,091 total)
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