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Viewing 30 posts - 15,421 through 15,450 (of 17,791 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You need recreate footer as described in the documentation:
    https://www.8theme.com/demo/docs/legenda/index.html#!/footer

    To change logo in copyright section add your own image in “Footer Copyright” area in Appearance > Widgets:
    https://www.8theme.com/demo/docs/legenda/index.html#!/custom_widget_areas (Footer Copyrights, Footer Links).

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    The mentioned code was:

    .header-type-12 .header-search {
        border-left: 1px solid #f2f2f2;
        margin: 0;
        padding: 0px 20px 0px;
    }

    Please clarify is your problem solved? Can we close this topic?
    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve just checked your site and there are no problems with home page loading even when option “Show loader icon until site loading” is enabled. Here is the screenshot http://prntscr.com/7z5hf5
    Please clear browser cache and check the site.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Add this code in custom.css file:

    .st-content {
        background-image: url("https://waldanwatches.com/wp-content/uploads/2015/01/Waldan-Web-BG.jpg") !important;
    }

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve added this code in CSS block in Visual Composer editor:
    http://storage2.static.itmages.com/i/15/0731/h_1438328697_3859759_9518f563d9.png

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    The problem is fixed. Please check WP Dashboard now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We can connect neither to your site nor to FTP account.
    Here is the error in FileZilla:
    http://storage1.static.itmages.com/i/15/0730/h_1438274737_2099246_db0ddeb11b.png
    We tried to use different browsers to view the site but there is still the error.

    Have you asked your hosting provider about this issue?
    Please do this and show our screenshots to them. Perhaps our IP address has to be whitelisted on a server.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve added this code in Theme Options > Custom CSS > Custom CSS for mobile:

    .main-footer .wpb_column.vc_column_container {
       display: inline-block;
    }

    Please check the footer now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    As I see you didn’t include a link with your id:
    <a class="btn active filled medium" href="#" ><strong>CONTACTEZ-NOUS</strong></a>
    edit this code href="#" and replace # with your link and id that you created for a block in Visual Composer editor as shown in this screenshot:
    http://storage1.static.itmages.com/i/15/0729/h_1438160652_4339114_9f5c54830d.png

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    To remove cart widget from header go to Theme Options > Header > Enable cart widget > Off.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve just checked the mentioned product page and don’t see any problems with layout. Please clear browser cache and check the site.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You are welcome!

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You need to contact your hosting provider support regarding this issue as it’s related to server configuration.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    2. Sorry, but this is Woocommerce configuration and you have to contact their support regarding this query.

    3. Image is also clickable. Unfortunately there is no possibility to make all product area be clickable. Sorry.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    The problem was you didn’t add featured image for your post. I’ve added it to this post http://www.jlparish.com/divine-by-design-blog/just-be/ . Try to share it now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You didn’t rename default.custom.css file to custom.css. Connect to your server via FTP, go to wp-content/themes/legenda directory and change file name from default.custom.css to custom.css.
    After that check your site.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve copied the file structure-3.php from the original theme to the “wp-content/themes/classico-child/headers” and “wp-content/themes/classico-child-home/headers” folders and added the code in lines 26 and 27:

    <div class="custom-share"><?php echo do_shortcode('[share]');?></div>
    <div class="custom-phone">Tel: 1-858-259-3100</div>

    Also the css code has been added in style.css file of both child directories:

    /***Header Social Icons & Phone***/
    .custom-share {
    width: 250px;
    }
    .custom-share .menu-social-icons li a i {
    color: white;
    }
    .custom-phone {
    float: left;
    margin-left: 30px;
    color: white;
    }

    Please check your site.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    To translate “Categories” text go to Appearance > Widgets and add “Woocommerce Product Categories” widget to “Shop sidebar” area and write the title in your language.

    “New” icon can be translated in the file wp-content/themes/woopress/woocommerce/loop/sale-flash.php

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve added the function in child functions.php file.
    Please check breadcrumbs title now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    1. Sorry, but I don’t see any thumbnails in your slider:
    http://storage1.static.itmages.com/i/15/0730/h_1438241226_8438254_4f7b123496.png
    Please provide us with a direct link where you have issues.

    2. I reloaded Portfolio page several times and didn’t get such problem. Please check it in another browser.

    3. Where can we see the issue with master slider? Please give us a direct page link.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please clarify what code you’re using that comes with the demo.
    Show us screenshots what you’re doing for better understanding.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please take our apologies but we don’t provide support for 3rd-party plugins and don’t guarantee their full compatibility with the theme.
    To find the reason it requires deep investigation in error_log files on a server at your hosting provider. Sorry.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    As I see the color that you set is shown on your site:
    for other languages:
    http://storage4.static.itmages.com/i/15/0729/h_1438181143_7988304_386e29ed01.png

    and for current language I’ve edited the class to #lang_sel_list a.lang_sel_sel, #lang_sel_list a.lang_sel_sel:visited

    Please clear browser cache and check.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    The problem was caused by the plugin “Product Enquiry Pro for WooCommerce”. I’ve deactivated it. Please clear browser cache and check “Add to Bag” button now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please specify what widgets you want to place in the header.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We would be very thankful if you upload your site to some web host. This way we’ll be able to investigate this issue more deeply. Once you uploaded it please provide us with FTP and WP Dashboard credentials in private content. Also specify if you make any changes to original theme files.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please add this code in custom.css file:

    .content li {
      color: white;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Go to WP Dashboard > Theme Options > Single product page > clear field “Custom Tab Title” and save changes.

    Best regards,
    Jack Richardson.

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Viewing 30 posts - 15,421 through 15,450 (of 17,791 total)