Jack Richardson

Hello,

Sorry but we can’t check your site now as there is the error as shown on the screenshot:
http://prntscr.com/7yd0bc
As for the theme installation please read the documentation https://www.8theme.com/demo/docs/classico/ attentively. Also regarding your comment related to the theme update you can see in documentation in section “2.3. Theme Upgrade” that it can be done only via FTP.

Best regards,
Jack Richardson.

Hello,

I’ve checked your site and don’t see problems with it, products and slider are displaying correctly. Please clarify if you have any issues with the site.

Best regards,
Jack Richardson.

Hello,

Ok, we’re looking forward to your reply.

Best regards,
Jack Richardson.

Hello,

I’ve edited the code in Custom CSS.
Please check your site now.

Best regards,
Jack Richardson.

Hello,

Please provide us with WP Dashboard credentials to check the issue.

Best regards,
Jack Richardson.

Hello,

Please add this code in Theme Options > Custom CSS > Global Custom CSS:

.footer-top-2 .date-event .number {
  color: #ffffff !important;
}

Best regards,
Jack Richardson.

Hello,

Try to use this code in Custom CSS:

.upb_row_bg {
  background-color: #f9f9f9 !important;
}

Best regards,
Jack Richardson.

Hello,

There is the error when open your site:

Warning: require_once(/home2/libardo/public_html/bkbcuracao.com/wp-includes/load.php): failed to open stream: No such file or directory in /home2/libardo/public_html/bkbcuracao.com/wp-load.php on line 49

Fatal error: require_once(): Failed opening required ‘/home2/libardo/public_html/bkbcuracao.com/wp-includes/load.php’ (include_path=’.:/opt/php54/lib/php’) in /home2/libardo/public_html/bkbcuracao.com/wp-load.php on line 49

You need to contact your hosting provider regarding this issue.

Best regards,
Jack Richardson.

Hello,

The only thing we can do in this situation is provide you with the links to articles where you can find description how to restore WordPress site from a backup, for example:
https://managewp.com/user-guide/how-to-use-managewp/backup/restore-wordpress-site-from-backup (see the part “Manually Restore a Backup”).
Hope it will help.

Best regards,
Jack Richardson.

Hello,

Please take our apologies for the delay.

Unfortunately Posts Grid element can’t be customized the way you want. You can try to create Ess. Grid with Woocommerce skin to show products.

Best regards,
Jack Richardson.

Hello @flecat,

As I see there is no problem with slider displaying on your site. Are you still experiencing any problems with the site? If yes then provide us with the screenshot, WP Dashboard and FTP credentials in private content.

Best regards,
Jack Richardson.

Hello,

We’re sorry for the delay.
1. Please add this code in Custom CSS:

.tp-caption a.btn-white {
  color: black !important;
  border-color: black;
}

2. I created separate sidebars in Appearance > Widgets:
“Informations” and “Tags” and added your content there. Then I placed them in Static Block using “Widgetised Sidebar” element in Visual Composer editor.

Please clarify what issues you’re experiencing with the css code you provided.

3. The issue has been fixed.
Please clear browser cache and check.

Best regards,
Jack Richardson.

Hello,

We’re glad the problem has been resolved.

Have a nice day.

Best regards,
Jack Richardson.

Hello,

We have sent this issue to our developers for discussion. They will try to fix it in the next theme update. If we find solution earlier we will notify you. Please sorry for such inconveniences.

Best regards,
Jack Richardson.

Hello,

Please try the following css code in custom.css:

@media only screen and (max-width: 767px) {
.header-variant2 .search_form {
    float: right !important;
}}

Best regards,
Jack Richardson.