Forum Replies Created

Viewing 30 posts - 15,391 through 15,420 (of 16,105 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 17, 2014 at 09:23

    Hello,

    The problem probably with your email. We’ve checked it with our email address and the mail was delivered successful. Try to use another email address.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 17, 2014 at 09:09

    Hello,

    As we can see there is no breadcrumbs on the page:

    Please try to clear your browser cache.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 17, 2014 at 08:51

    Hello,

    Please refer to the following topic: https://www.8theme.com/topic/disable-breadcrumbs/

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 17, 2014 at 08:43

    Hello,

    As we can see the issue persist with default theme too. That’s why we recommend you to contact Visual Composer plugin support.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 17, 2014 at 07:49

    Hello,

    1) To decrease height of navigation bar you have add the following code into the custom.css:

    .fixed-header .menu > li > a, .main-nav .menu > li > a {
    padding: 5px 5px;
    }

    2) To change background color of sub-menu add the following code into the custom.css:

    .main-nav .menu > li .nav-sublist-dropdown {
      background-color: #F00 !important;
    }

    and change “#F00” to your desired color.
    And to change font-color of sub-menu add this code:

    .fixed-header .menu > li.menu-full-width .nav-sublist-dropdown .container > ul > li a, .main-nav .menu > li.menu-full-width .nav-sublist-dropdown .container > ul > li a {
    color: #FFF;
    }

    3) To hide some widget area you can remove all widgets from there and add empty text widget instead.

    4) Change background color you can in Theme Options -> Color Scheme. But before this you should change site layout to boxed in Theme Options -> General.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 17, 2014 at 07:24

    Hello,

    Please read this section about menu set up in our documentation: https://www.8theme.com/demo/docs/legenda/#!/primary_menu.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 17, 2014 at 07:20

    Hello,

    Please provide us with wp-admin credentials in Private Content.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 17, 2014 at 07:02

    Hello,

    1) Unfortunately it requires additional customization and is a paid service.
    2) Yes, all theme variants are bundled with the one you have purchased.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 16, 2014 at 21:11

    You’re welcome!
    I’ve corrected provided code in the style.css of child theme.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 16, 2014 at 21:05

    Hello,

    We’ve made some changes. Please check your site now!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 16, 2014 at 20:56

    Hello,

    Please provide us with FTP credentials in Private Content.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 16, 2014 at 20:41

    Hello,

    You’re welcome!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 16, 2014 at 20:40

    Hello,

    Please add the following code into the custom.css of parent theme or style.css of child theme:

    .menu > ul > li > ul, #main-nav > ul > li > ul {
    top: 26px;
    }

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 16, 2014 at 19:57

    Hello,

    You’re welcome.
    If you have any questions don’t hesitate to contact us!

    Regards,
    Jack Richadrson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 16, 2014 at 19:32

    Hello,

    You had wrong code in your style.css.
    It was wrong quote signs in this code: @import url("../legenda/style.css");.
    Now it’s fixed, check your site!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 16, 2014 at 19:12

    Hello,

    Yes, we’re currently working on your problem.
    Could you please provide us with FTP credentials as well?

    Regards,
    Jack Richadrson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 16, 2014 at 19:09

    Hello,

    You’re welcome!

    Regards,
    Jack Richadrson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 16, 2014 at 18:49

    Hello,

    I’ve fixed the issue. Please check your site now!

    Regards,
    Jack Richadrson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 16, 2014 at 18:24

    Hello,

    You’re welcome!
    If you have any questions feel free to contact us.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 16, 2014 at 17:17

    Hello,

    To disable breadcrumbs on shop page you can add the following code into the custom.css:

    .woocommerce-breadcrumb {
      display: none;
    }

    To disable breadcrumbs on other pages you can add the following code into the custom.css:

    .breadcrumbs {
      display: none;
    }

    Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 16, 2014 at 16:01

    Hello,

    Please provide us with FTP access as well.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 16, 2014 at 15:52

    Hello,

    Please provide us with wp-admin credentials and we’ll help with your problem.

    Regards,
    Jack Richadrson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 16, 2014 at 15:37

    Hello,

    You’re welcome!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 16, 2014 at 15:36

    Hello,

    You’re welcome!

    Regards,
    Jack Richadrson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 16, 2014 at 15:26

    Hello,

    Unfortunately there is no such option in our theme to display custom content on blog page. This requires additional customization and is paid service.

    Regards,
    Jack Richadrson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 16, 2014 at 12:50

    Hello,

    To set up background color you should go to Theme Options -> Color Scheme -> Site Background. But before this you should go to Theme Options -> General and change Site Layout to Boxed.

    Regards,
    Jack Richadrson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 16, 2014 at 12:46

    If you want to get home page as on the demo you should import home6 from Demo_pages folder which is located in theme archive. Also we’ve send theme options to your email. How to import you can read here: https://www.8theme.com/demo/docs/legenda/index.html#!/demo_data_installation.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 16, 2014 at 11:55

    Hello,

    Could you please clarify us what exactly the problem with the theme set up? You can’t add slider or something else?

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 16, 2014 at 11:36

    Hello,

    We’re glad to hear that you figured out.
    If you have any questions feel free to contact us.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 16, 2014 at 11:08

    Hello,

    You can do customization of contact form in contacts.php in the theme folder. Also we recommend you to place all your changes in child theme to prevent changes lose after update. (http://codex.wordpress.org/Child_Themes)

    Regards,
    Jack Richadrson

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Viewing 30 posts - 15,391 through 15,420 (of 16,105 total)
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