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Viewing 30 posts - 15,361 through 15,390 (of 17,791 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You can change image size in the file wp-content/themes/legenda/framework/shortcodes.php (line 1250), replace “150,150” in the code $image = etheme_get_image( get_post_thumbnail_id($post->ID), 150,150,false); with your dimensions.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Did you make any changes in original theme files?
    Please provide us with FTP credentials as well.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve imported the .xml file for home page 9 via Tools > Import in WP Dashboard.
    You can find the file in the full theme package > “Demo_Pages” folder.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    The problem was caused by “Ninja Kick: Contact Form” plugin. I’ve disabled it. Please clear browser cache and check the Checkout page now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Sorry, but your query is a bit unclear for us. Could you please clarify how we can replicate the problem?
    Also provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    The changes that are made in custom.css file won’t be lost after theme update.
    How to update theme you can watch in this video tutorial:

    Regarding back up, you can read in WordPress documentation:
    https://codex.wordpress.org/WordPress_Backups

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Yes, you can write your own css classes for menu items. For example, if you added the class for menu item width “et-col2”, you can write other class beside it and it will be et-col2 my_class.
    Please try it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with FTP and WP Dashboard credentials in Private Content.
    Also update the theme to the latest version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    There is no such option in the theme as it’s related to Woocommerce and you have to ask their support team.
    Also this topic may help you https://wordpress.org/support/topic/hide-prices-and-checkout-functionality-for-specific-product-category .

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please check prefooter section now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello @brunosilva,

    I’ve edited the code in functions.php file of your child theme. Please check Instagram widget and Google map now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello @brunosilva,

    We’ll fix this bug in our future update.
    Please take our apologies for inconveniences.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    May we reupload the theme? Please create a back up of your files and database and let us know.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You can remove tabs as described in Woocommerce documentation:
    http://docs.woothemes.com/document/editing-product-data-tabs/

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve added this code in custom.css:

    .fixed-header-area .ubermenu.ubermenu-main {
      width: 720px !important;
      float: right !important;
      margin-top: -50px !important;
    }
    .fixed-header-area .ubermenu-items-align-left.ubermenu-horizontal .ubermenu-item.ubermenu-item-level-0 {
      float: right !important;
    }

    Please check fixed header now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please specify how I can view the files of your site, because I couldn’t find them in your Account Manager. Could you please created FTP account?

    1. You didn’t write full shortcode for the title. I’ve edited it to [title]Store Categories[/title]. Please check it now.

    2. Do you want to add shadow at borders?

    3. You can change color to any that you want.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Unfortunately menu can’t be edited the way you want, but I’ve modified it a bit. Please check it now. You can change width of submenu columns using css classes from et-col1 to et-col12. I’ve set the width to et-col2.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve imported home page 9 for you. Please check it in wp dashboard > Pages, find “Home Page 9” page.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Unfortunately there is no such option. You may try to use some plugin to achieve what you want but we can’t guarantee full compatibility of 3rd-party plugins with the theme.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We need to check your custom.css file, but can’t see it in wp dashboard > Appearance > Editor. Please give us access to it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please add this code in custom.css file:

    @media only screen and (max-width: 959px) and (min-width: 768px){.containerInner {
      width: 724px !important;
    }}

    To create custom.css you need rename default.custom.css to custom.css in wp-content/themes/blanco directory via FTP and enable it in Blanco – Theme Settings, tick “Enable Custom CSS file”.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please delete “woocommerce” folder in the directory wp-content/themes/xmarket/ and reupload from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with FTP (FTP host, FTP user, FTP password) credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve added the following css code in custom.css:

    .ubermenu.ubermenu-main {
    background: #0e5891 !important;
    }
    .ubermenu .ubermenu-target {
    padding: 7px 20px !important;
    }
    .main-nav .double-border {
    border-top: none !important;
    }

    Please check your site now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with FTP (FTP host, FTP user, FTP password) credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve reuploaded Ultimate VC Addons plugin. Please clear browser cache and check your pages again.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    As I see price and “Add to Cart” button are shown properly:
    http://storage4.static.itmages.com/i/15/0803/h_1438614972_5685670_d763d2ebea.png
    What browser are you checking in? Is it up to date?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We need to see your site to give you correct code as we can’t know what exactly is wrong in your blog page. Could you please upload your site to any web host?

    Best regards,
    Jack Richardson.

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Viewing 30 posts - 15,361 through 15,390 (of 17,791 total)