Page 508 – 8theme.com

Forum Replies Created

Viewing 30 posts - 15,211 through 15,240 (of 16,108 total)

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Jack Richardson

Support staff

August 4, 2014 at 17:48

Hello,

Please provide us with FTP credentials in Private Content as well.

Regards,
Jack Richardson

#11742 Copied In reply to: Product images not showing?

Jack Richardson

Support staff

August 4, 2014 at 17:08

Hello,

Have you made some changes in php files? And what was the last your actions before issue occurs?

Regards,
Jack Richardson

#11739 Copied In reply to: Product images not showing?

Jack Richardson

Support staff

August 4, 2014 at 16:00

Hello,

Please check the provided credentials as we’re unable to log in.

Regards,
Jack Richardson

#11735 Copied In reply to: Product images not showing?

Jack Richardson

Support staff

August 4, 2014 at 14:10

Hello,

We’re glad to hear it!
If you have any questions don’t hesitate to contact us.

Regards,
Jack Richardson

#11730 Copied In reply to: Chaging Terms & Conditions link on Checkout page

Jack Richardson

Support staff

August 4, 2014 at 13:52

Please check your main menu now!

Regards,
Jack Richardson

#11728 Copied In reply to: Remove additional information tab from product page

Jack Richardson

Support staff

August 4, 2014 at 13:50

Hello,

We’ve created child theme for you. Please check it!
The question concerning woocommerce filters is question to WooCommerce support team.

Regards,
Jack Richardson

#11727 Copied In reply to: Remove additional information tab from product page

Jack Richardson

Support staff

August 4, 2014 at 13:15

Hello,

To be able to create a child theme for you we need FTP access. So, could you please provide us with FTP credentials in Private Content as well?

Regards,
Jack Richardson

#11721 Copied In reply to: Remove additional information tab from product page

Jack Richardson

Support staff

August 4, 2014 at 12:45

Hello,

Please try to clear your browser cache or use some other browser!
If problem still persist please provide us with clear sreenshot of the issue. (Upload your sreenshots to some external image storage)

Regards,
Jack Richardson

#11714 Copied In reply to: Images distorting

Jack Richardson

Support staff

August 4, 2014 at 12:16

Hello,

You should paste this filter into functions.php file in your template directory.

Regards,
Jack Richardson

#11708 Copied In reply to: Remove additional information tab from product page

Jack Richardson

Support staff

August 4, 2014 at 11:49

Hello,

Please check your images now! Do they look fine now?

Regards,
Jack Richardson

#11700 Copied In reply to: Images distorting

Jack Richardson

Support staff

August 2, 2014 at 09:33

Hello,

You can replace them in blanco/images/ folder. This is “new.png” and “sale.png” images accordingly.

Regards,
Jack Richardson

#11623 Copied In reply to: Problem saving and translating custom tabs in Blanco theme panel

Jack Richardson

Support staff

August 2, 2014 at 07:10

Hello,

Could you please tell us which css classes your menu has?

Regards,
Jack Richardson

#11618 Copied In reply to: Navigation Bar on each page

Jack Richardson

Support staff

August 2, 2014 at 07:08

Hello,

Unfortunately we can’t the provided images.

Regards,
Jack Richardson

#11617 Copied In reply to: Images distorting

Jack Richardson

Support staff

August 1, 2014 at 18:51

Hello,

We’ve installed Legenda theme for you. Please check your site now!

Regards,
Jack Richardson

#11613 Copied In reply to: Installation Issues & Fixes (Read First)

Jack Richardson

Support staff

August 1, 2014 at 18:30

You’re welcome!
If you have any questions don’t hesitate to contact us.

Regards,
Jack Richardson

#11612 Copied In reply to: Customizing content on category pages

Jack Richardson

Support staff

August 1, 2014 at 18:20

Hello,

You should to go to Products -> Categories, edit required category and add necessary content into Description field.

Regards,
Jack Richardson

#11610 Copied In reply to: Customizing content on category pages

Jack Richardson

Support staff

August 1, 2014 at 12:30

Hello,

You’re welcome and thank you very much for feedback!
Have a nice weekend too.

Regards,
Jack Richardson

#11598 Copied In reply to: Thumbnail size on product page

Jack Richardson

Support staff

August 1, 2014 at 12:17

Hello,

We haven’t done any changes. It seems that you put image into the folder and this fixed the issue.

Regards,
Jack Richardson

#11594 Copied In reply to: SSL loading errors on checkout page.

Jack Richardson

Support staff

August 1, 2014 at 11:41

Hello,

We’ve made changes. Please check the thumbnails now!

Regards,
Jack Richardson

#11584 Copied In reply to: Thumbnail size on product page

Jack Richardson

Support staff

July 31, 2014 at 13:29

Hello,

You’re welcome!
If you have any questions don’t hesitate to contact us.

Regards,
Jack Richardson

#11505 Copied In reply to: Re: categories page, how to remove the number of products being shown

Jack Richardson

Support staff

July 31, 2014 at 12:43

Hello,

This link should help you out with your problem: docs.woothemes.com/document/hide-sub-category-product-count-in-product-archives/.

Regards,
Jack Richardson

#11499 Copied In reply to: Re: categories page, how to remove the number of products being shown

Jack Richardson

Support staff

July 31, 2014 at 10:56

Hello,

You can upload them to some external image storage and put here links.

Regards,
Jack Richardson

#11486 Copied In reply to: Images distorting

Jack Richardson

Support staff

July 31, 2014 at 10:35

Hello,

We’ve re-sent the image to samueljsh@gmail.com.

Regards,
Jack Richardson

#11477 Copied In reply to: SSL loading errors on checkout page.

Jack Richardson

Support staff

July 31, 2014 at 09:56

Hello,

We’ve sent you the image “chosen-sprite.png” on your email address. Send us back please the config file for FileZilla.

Regards,
Jack Richardson

#11474 Copied In reply to: SSL loading errors on checkout page.

Jack Richardson

Support staff

July 31, 2014 at 09:04

Hello,

Sorry, but we’re still unable to connect using provided credentials.

Regards,
Jack Richardson

#11472 Copied In reply to: SSL loading errors on checkout page.

Jack Richardson

Support staff

July 31, 2014 at 08:48

Hello,

Please check provided FTP credentials as we’re unable to connect.

Regards,
Jack Richardson

#11468 Copied In reply to: Thumbnail size on product page

Jack Richardson

Support staff

July 31, 2014 at 08:00

Hello,

Please check the provided credentials (both FTP and wp-admin) as we unable to log in.

Regards,
Jack Richardson

#11465 Copied In reply to: SSL loading errors on checkout page.

Jack Richardson

Support staff

July 31, 2014 at 07:14

Hello,

Could you please provide us with FTP and wp-admin credentials in Private Content.

Regards,
Jack Richardson

#11463 Copied In reply to: SSL loading errors on checkout page.

Jack Richardson

Support staff

July 30, 2014 at 18:58

Hello,

Did you try to install demo data as it described in our documentation?
https://www.8theme.com/demo/docs/legenda/#!/demo_data_installation

Regards,
Jack Richardson

#11441 Copied In reply to: "eCommerce" template in Legenda

Jack Richardson

Support staff

July 30, 2014 at 18:34

Hello,

Please provide us with wp-admin credentials in Private Content.

Regards,
Jack Richardson

#11439 Copied In reply to: site running very slow and sluggish
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Viewing 15,240 results - 15,211 through 15,240 (of 16,108 total)

Viewing 30 posts - 15,211 through 15,240 (of 16,108 total)

← 1 2 3 … 507 508 509 … 535 536 537 →

Forum Replies Created

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