Return to previous page

Topic: Demo content installation

Tagged: Demo content installation

abhijeetsk

Participant

August 31, 2015 9:56 am

Hi,

I tried installing Base Content and Theme version, however none of these seems to be installed.

Can you please check.

Credentials in the private content

Content is visible for topic creator and
support staff only.

#83229 copied to clipboard

Like

Jack Richardson

Support staff

August 31, 2015 10:45 am

Hello,

Please provide us with FTP credentials.

Best regards,
Jack Richardson.

#83241 copied to clipboard

Like

abhijeetsk

Participant

August 31, 2015 11:17 am

Please find details in private content

Content is visible for topic creator and
support staff only.

#83257 copied to clipboard

Like

Eva Kemp

Support staff

August 31, 2015 1:02 pm

Hello,

We can’t access wp-admin panel. There is white page. Have you changed anything?

Regards,
Eva Kemp.

#83294 copied to clipboard

Like

abhijeetsk

Participant

August 31, 2015 2:09 pm

I didn’t do anything!

This is a classical problem with this theme/plugins. I fixed this earlier by deactivating all plugins, but now I don’t understand why it’s coming again!

Please help resolve permanently.

#83334 copied to clipboard

Like

Robert Hall

Support staff

August 31, 2015 7:09 pm

Hello,

I’ve answered you here:
https://www.8theme.com/topic/admin-panel-gone-blank-urgent-help-needed/#post-83445

Regards,
Robert Hall.

#83446 copied to clipboard

Like

MarianCervera

Participant

September 1, 2015 11:40 am

Hello, I’m trying to apply a landing page on my site and it’s impossible. I uninstalled theme and WordPress several times, I returned to start every time and remains the same. The template doesn’t allow me “Install base demo content” or a “landing page”. I select another demo and fails because it tells me that: “This theme requires the following plugin: Ultimate addons for Visual Composer.”

But I install the plugin and it says:

“Downloading the installation file http://thevurger.com/wordpress1/wp-content/themes/royal/framework/plugins/Ultimate_VC_Addons.zip… Decompressing … Installing the plugin … The folder already exists. /var/www/vhost/thevurger.com/home/html/wordpress1/wp-content/plugins/ultimate_vc_addons/ Failure to install the plugin.”

Again and again. 🙁

What is wrong?

Thank you very much.
Site URL: hidden
Theme version: Royal

#83611 copied to clipboard

Like

Eva Kemp

Support staff

September 1, 2015 12:01 pm

Hello @mariancervera,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#83620 copied to clipboard

Like

MarianCervera

Participant

September 1, 2015 6:23 pm

Hello Eva,

Thank you very much.

Regards,
Marian
Site URL: hidden
Theme version: Royal

Content is visible for topic creator and
support staff only.

#83728 copied to clipboard

Like

glyderio

Participant

September 1, 2015 6:29 pm

Same issue for me.
Site URL: hidden
Theme version: 2.1
WooCommerce version: 4.3

Content is visible for topic creator and
support staff only.

#83730 copied to clipboard

Like

glyderio

Participant

September 1, 2015 8:28 pm

You can disregard this issue. I migrated over to wpengine and the theme was able to be imported. However it doesnt look like the demo content on your website.

http://8theme.com/demo/royal/?page_id=20665&et_styles=0-1-1-8-0-8 Any idea why?

Content is visible for topic creator and
support staff only.

#83754 copied to clipboard

Like

Eva Kemp

Support staff

September 2, 2015 9:19 am

Hello @glyderio,

We can’t access your site, there is 404 error. Please provide us with correct link and wp-admin panel credentials.

Thank you.
Regards,
Eva Kemp.

#83850 copied to clipboard

Like

Eva Kemp

Support staff

September 2, 2015 9:25 am

Hello @mariancervera,

I’ve installed Ultimate VC Addons plugin. Please try to import templates now.

Regards,
Eva Kemp.

#83854 copied to clipboard

Like

MarianCervera

Participant

September 7, 2015 11:42 am

Thank you very much Eva. 😀
I am grateful for your attention.

Regards,
Marian

#85011 copied to clipboard

Like

Eva Kemp

Support staff

September 7, 2015 12:34 pm

Hello @mariancervera,

You’re welcome.

Regards,
Eva Kemp.

#85029 copied to clipboard

Like