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Product Variations Error - by vivianang - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 8 years, 7 months ago ago by Jack Richardson

vivianang

Participant

August 26, 2015 at 02:48

Hi, there is a product variation error at my end.
Variations were set correctly and it worked well previously.
However, now I could not select the product variation on my web site and could not add the items into my cart. Was it because of the recent update?
Please Assist.

#82285 Copied

5 Answers

Stan Russell

Participant

August 26, 2015 at 09:25

Hello vivianang,

please provide us with admin credentials for your site in private content.

Regards,
Stan Russell.

#82328 Copied

vivianang

Participant

August 31, 2015 at 03:36

Please, contact administrator
for this information.

#83161 Copied

Jack Richardson

Support staff

August 31, 2015 at 08:27

Hello,

As I see you have only “Size” attribute in Products > Attributes section. Try to recreate your “Color” variations, but before create “Color” attribute and add its variations there.

Thank you.
Best regards,
Jack Richardson.

#83193 Copied

vivianang

Participant

September 1, 2015 at 04:56

I have added colour attributions in the products. Does that means that I have to redo the whole variations thing?

Previously, I had colour attributions added to each product and it worked well.

It was after the update that the thing seems to fail.

thank you.

#83510 Copied

Jack Richardson

Support staff

September 1, 2015 at 08:04

Hello,

Yes, you have to readd variations to your product.
Please do this.

Best regards,
Jack Richardson.

#83535 Copied
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