Hello @lindo_web,
So may we close this topic? Is your problem resolved?
Best regards,
Jack Richardson.
Hello @lindo_web,
So may we close this topic? Is your problem resolved?
Best regards,
Jack Richardson.
Hello,
You should upload images with approximate dimensions 870px × 1110px.
Best regards,
Jack Richardson.
Hello,
You should set your email address in Woocommerce > Settings > Emails to get orders notification.
Best regards,
Jack Richardson.
Hello,
Please update Revolution Slider and Visual Composer plugins to the latest versions. You can download theme at this link: https://www.8theme.com/download-plugins/ .
After that clear browser cache and disable cache plugin and clear cache folder via FTP.
Best regards,
Jack Richardson.
Hello,
You need contact Woocommerce support regarding this issue as Checkout page is configured by them.
Best regards,
Jack Richardson.
Hello,
The problem was you had </div> added in the description of the product http://coco30.com/%E4%BA%A7%E5%93%81/%E9%9F%A9%E5%9B%BD%E6%AD%A3%E5%93%81-mediheal-%E7%BE%8E%E8%BF%AA%E6%83%A0%E5%B0%94%E5%8E%9F%E5%8F%AF%E8%8E%B1%E4%B8%9D-n-m-f%E6%B0%B4%E6%B6%A6%E4%BF%9D%E6%B9%BF%E9%92%88%E5%89%82%E9%9D%A2%E8%86%9C/ but there wasn’t opened <div>. So I’ve deleted </div> and now products layout is proper. Please clear browser cache and check products pages now.
Best regards,
Jack Richardson.
Hello,
Please provide us with WP Dashboard credentials in private content.
Best regards,
Jack Richardson.
Hello,
As I see the text is white color on Ess. grid projects. To have black lines when hovering the buttons it requires additional customization of Essential Grid files. Please take our apologies but it’s beyond our support scope to modify files of plugins that weren’t developed by our team.
The sizes of images are fine: http://storage4.static.itmages.com/i/15/0612/h_1434096099_3311322_2c364eae5d.png .Do you want to increase them?
Best regards,
Jack Richardson.
Hello,
Yes, you’re right.
If there are any questions let us know.
Best regards,
Jack Richardson.
Hello,
Your image is too small.
You need reupload it in higher resolution.
Best regards,
Jack Richardson.
Hello,
You can comment the line 13 <input type="hidden" name="post_type" value="product" /> in the file searchform.php and you’ll get default search form.
Please try it.
Best regards,
Jack Richardson.
Hello,
As I see you’ve added items for drop down menu: http://storage4.static.itmages.com/i/15/0612/h_1434092632_2787310_ae13d858cd.png and they are visible on your site: http://storage3.static.itmages.com/i/15/0612/h_1434092713_9184765_b9111f871c.png .
Please clarify how we can replicate the issue.
Best regards,
Jack Richardson.
Hello,
Sorry, but in this case you have to edit each product and add <p> tags in the description as I did for this product:
http://staging1.firstclassvitamins.co.nz/products-page/usana-vitamins/usana-essentials/
Best regards,
Jack Richardson.
Hello,
It seems you have a separate folder “blog” where other WordPress installation is set. I’ve changed link of your blog page to http://lttravelconnection.com/travel-blog/ . Please check this page now.
Best regards,
Jack Richardson.
Hello,
Please provide us with WP dashboard and FTP (FTP host, FTP user, FTP password) credentials in private content.
Best regards,
Jack Richardson.
Hello Robin,
Please go to Appearance > Themes and activate Twenty Fifteen theme. Check your site after that as a visitor and you will see that the problem persists with default WordPress theme as well. That is why we recommend you to contact woocommerce support. Also you can try to disable all 3-rd party plugins to check if they affect somehow.
Best regards,
Jack Richardson.
Hello,
There was zero value in WP Dashboard > Woocommerce > Settings > Shipping > Local Delivery > Delivery Fee. I’ve set this value to 10% as you can see on the screenshot http://prntscr.com/7fural and now shipping is calculated correctly. Please check your site.
Best regards,
Jack Richardson.
Hello,
Please provide us with WP dashboard credentials in private content.
Best regards,
Jack Richardson.
Hello,
Could you please clarify your issue?
Please show us a screenshot of a problem.
Best regards,
Jack Richardson.
Hello,
You can hide those notices in dashboard. As we modified some Woocommerce files in the theme directory versions in files may differ. They don’t affect your site work at all. So don’t worry.
Best regards,
Jack Richardson.
Hello,
I’ve tried to replicate the issue and changed two options marked on the screenshot http://prntscr.com/7ftljw . As you can see these changes have been saved successfully.
Please try to check it in another browser.
Best regards,
Jack Richardson.
Hello,
This problem will be fixed in the next theme update.
Sorry for the inconveniences.
Best regards,
Jack Richardson.
Hello,
You’re welcome.
Best regards,
Jack Richardson.
Hello Michael,
You are welcome.
Best regards,
Jack Richardson.
Hello,
There was enabled “Just Catalog” option in Theme Options > Shop. That’s why “Add to cart” button was invisible. I’ve disabled this option. Please check your site now.
Best regards,
Jack Richardson.
Hello,
You can change the image size by adding the following css code (as example) in custom.css:
.main-nav .menu .nav-sublist-dropdown .image-item a {
width: 400px !important;
margin-top: -40px !important;
}
Best regards,
Jack Richardson.
Hello,
You are welcome!
Best regards,
Jack Richardson.
Hello Peter,
Try the following css code to fix the issue with tablet-responsive view:
@media (max-width: 800px) {
.variations select {
width: 180px;
}}
Best regards,
Jack Richardson.
Hello,
Sorry for the inconveniences.
Regarding your request try to create needed slider in Visual Composer editor where it is available and then go to “Text” view and copy source code which you can paste in Custom Tab field.
Best regards,
Jack Richardson.
Hello,
Please provide us with FTP credentials (FTP host, FTP user, FTP password) in private content.
Best regards,
Jack Richardson.