Forum Replies Created

Viewing 30 posts - 13,921 through 13,950 (of 16,147 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 23, 2015 at 11:17

    Hello,

    Please provide us with WP Dashboard and FTP credentials in Private Content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 23, 2015 at 11:05

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 23, 2015 at 10:35

    Hello,

    To delete sidebar go to WP Dashboard > Pages > edit “My Account” page and select “Without Sidebar” in “Sidebar Position” field on the right side of page editor.
    The text on My Account page can be edited in .po file in wp-content/themes/legenda/languages.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 23, 2015 at 08:34

    Hello,

    1. Please add this code in Theme Options > Custom CSS > Global Custom CSS:

    .category-description {
      margin-bottom: 0px !important;
    }

    2. I’ve checked “Quick View” and “Add to Wishlist” links and they are working:
    http://storage2.static.itmages.com/i/15/0723/h_1437636774_3594379_2887329137.png
    Product is added to Wishlist and you can browse it:
    http://storage1.static.itmages.com/i/15/0723/h_1437636849_4860101_347e54e0cb.png
    Try to clear browser cache and check again or check it in another browser.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 23, 2015 at 08:16

    Hello,

    We’re glad the issue has been resolved.

    If there are any questions feel free to contact us.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 23, 2015 at 08:14

    Hello,

    1. Please add this code in custom.css file:

    .menu-icon:before {
      color: red !important;
    }

    2. Add this code in custom.css:

    @media (max-width: 480px) {.content.main-products-loop.col-md-9 {
      display: inline-block !important;
    }}

    Please provide us with full permissions to WP Dashboard to be able to view all settings and access to FTP.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 23, 2015 at 07:53

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 23, 2015 at 07:52

    Hello,

    Please add this code in Theme Options > Custom CSS > Global Custom CSS:

    .footer-top-2 {
      padding-top: 10px !important;
    }
    .copyright-2, .copyright-3, .copyright {
      padding-top: 0px;
    }
    .copyright-2 .container .row-copyrights, .copyright .container .row-copyrights {
      padding-top: 10px;
      padding-bottom: 10px;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 23, 2015 at 07:44

    Hello,

    Try to use this code in custom.css file:

    .widget_product_search .search-field {
      width: 160px !important;
    }

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 23, 2015 at 07:39

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 23, 2015 at 07:38

    Hello @royal,

    Please provide us with FTP credentials as well.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 23, 2015 at 07:34

    Hello,

    In the new version page heading can be disabled in section “Breadcrumbs Style” > Disable in a page editor. If you want to show slider instead of page heading just select a slider in “Page slider” section.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 22, 2015 at 20:32

    Hello,

    Please add this code in custom.css file:

    .woo-vou-recipient-fields {
        display: inline-block;
    }

    How to create custom.css you can watch in this tutorial.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 22, 2015 at 20:28

    Hello,

    Please delete “woocommerce” folder in the directory wp-content/themes/legenda/ and reupload it from a new theme package that you downloaded.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 22, 2015 at 20:26

    Hello,

    Unfortunately there is no such option in the theme. You can try to use some plugins for it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 22, 2015 at 20:25

    Hello,

    Does the problem persist with default WordPress theme (Twenty Fifteen)?
    Please check it.
    It can be caused for the reason you’ve increased the menu items limit. That’s why new items can’t be saved. Here are some explanations:
    http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-custom-menu-items-limit-in-wordpress/
    https://core.trac.wordpress.org/ticket/14134
    http://wordpress.org/support/topic/wordpress-menu-item-limit

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 22, 2015 at 20:23

    Hello,

    Items in menu can be translated in WP Dashboard > Appearance > Menus, write the titles in your language.

    “Featured products” title is present in your home page editor in WP Dashboard > Pages > edit “Home Page” > edit “Products” element in Visual Composer editor.

    “Cart” title is taken from page title, go to WP Dashboard > Pages > edit “Cart” page and rename it.
    “Shipping and handling” can be found in the file wp-content/themes/legenda/woocommerce/cart/cart-shipping.php (line 22).
    To translate “Search…” edit the file wp-content/themes/legenda/searchform.php (line 9).

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 22, 2015 at 20:05

    Hello,

    I’ve added css class “et-col4” for your image item. Please check the menu now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 22, 2015 at 18:15

    Hello,

    Your site is under maintenance mode. Please provide us with WP Dashboard credentials in private content. Also please show a screenshot of the issue.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 22, 2015 at 18:13

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 22, 2015 at 18:13

    Hello,

    You can remove “Return to previous page” link using this code in your child style.css file:

    .back-history {
      display: none;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 22, 2015 at 18:09

    Hello @pappir,

    We have sent the Ess. grid file to your email address. Please check it.
    We’ll include it in the next theme update.

    Please take our apologies for inconveniences.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 22, 2015 at 18:05

    Hello,

    I’ve checked your pages and Visual Composer editor is working:
    http://storage2.static.itmages.com/i/15/0722/h_1437584671_8126869_e78c14eb30.png
    Also I’ve created a menu in Appearance > Menus. Please check it.

    Try to use another browser and check if issues persist there too.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 22, 2015 at 16:33

    Hello,

    I’ve disabled W3 Total Cache plugin and products are shown.
    Please clear browser cache and check.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 22, 2015 at 16:08

    Hello,

    When I increased memory limit to 256M order was completed. Please check it yourself and clear browser cache before.

    Regarding “view” link on Wishlist page, it’s related to Wishlist plugin configuration. You can refer to this article https://wordpress.org/support/topic/modify-browse-wishlist-url-remove-view-at-the-end for the solution.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 22, 2015 at 15:58

    Hello,

    As I see the icon is shown to close mobile menu:
    http://storage2.static.itmages.com/i/15/0722/h_1437576862_3141280_ba1e4dc4e2.png

    Regarding the video please add this code in child style.css:

    @media (max-width: 480px) {.page-heading-slider .wpb_revslider_element {
      height: 199px !important;
    }}

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 22, 2015 at 14:36

    Hello,

    As I see featured image is removed on your single post pages.
    Could you please show a screenshot where exactly you want to remove image and provide us with the direct link?

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 22, 2015 at 14:32

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 22, 2015 at 13:31

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 22, 2015 at 13:22

    Hello,

    The issue with map was fixed this way: edited the theme-functions.php and added this code wp_enqueue_script('googleapis'); in line 46.
    To fix “Add To Cart” button alignment sidebar was disabled in the page editor.
    Regarding errors in PHPMyAdmin you need contact your hosting provider.

    Best regards,
    Jack Richardson.

  • 1 2 3 464 465 466 537 538 539
    Viewing 13,950 results - 13,921 through 13,950 (of 16,147 total)
Viewing 30 posts - 13,921 through 13,950 (of 16,147 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.