Forum Replies Created

Viewing 30 posts - 13,711 through 13,740 (of 16,151 total)
1 2 3 … 457 458 459 … 537 538 539
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 5, 2015 at 07:59

    Hello,

    Could you please show on a screenshot how you’d like that block to be displayed?

    Thank you.

    Best regards,
    Jack Richardson.

    #78581 Copied In reply to: Edit MY CART page
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 5, 2015 at 07:56

    Hello,

    Please clarify if you want to change style of “my saved card”, “my vouchers”, “my addresses” titles or their content?

    Best regards,
    Jack Richardson.

    #78580 Copied In reply to: Edit Account page 2
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 5, 2015 at 07:49

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    #78578 Copied In reply to: REVSLIDER- adjusting position and height
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 5, 2015 at 07:48

    Hello,

    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Best regards,
    Jack Richardson.

    #78577 Copied In reply to: VC problem on "some pages"
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 5, 2015 at 07:35

    Hello,

    Go to WP Dashboard > YIT Plugins > Wishlist > select “Use shortcode” in “Position” field, to change color refer to “Color” tab in the Wishlist settings.

    Best regards,
    Jack Richardson.

    #78576 Copied In reply to: Add to Wishlist Styling/Alignment
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 5, 2015 at 07:30

    Hello,

    We didn’t test that plugin with our theme and we can’t guarantee its full compatibility with the theme. You may try to use it yourself, but if there are any problems you have to contact the plugin authors because we won’t provide any support for Page Builder plugin as it’s not mentioned in our theme description among compatible plugins.

    Please take our apologies for inconveniences.

    Best regards,
    Jack Richardson.

    #78575 Copied In reply to: PageBuilder by Site Origin
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 5, 2015 at 07:26

    Hello,

    Please provide us with wp-admin panel credentials and a link to page where you want to center its content.

    Best regards,
    Jack Richardson.

    #78574 Copied In reply to: Content Alignment in Pages
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 5, 2015 at 07:24

    Hello,

    As I see there is only one gallery under main image slider:
    http://storage3.static.itmages.com/i/15/0805/h_1438755853_6953121_d75a5d7665.png
    Could you please show a screenshot where exactly you see it?

    Best regards,
    Jack Richardson.

    #78573 Copied In reply to: Duplicate photo gallery on single product page
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 5, 2015 at 07:21

    Hello,

    Try to use this code in custom.css file:

    @media (min-width: 1200px) {.container {
  width: 1100px !important;
}}

    Best regards,
    Jack Richardson.

    #78572 Copied In reply to: change width of container not working?
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 5, 2015 at 07:17

    Hello,

    We’ve sent older theme version to your email address. Please check it.

    Best regards,
    Jack Richardson.

    #78571 Copied In reply to: New update push right margin for Portfolio page and Product page on Tablet,
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 5, 2015 at 07:14

    Hello,

    You can change image size in the file wp-content/themes/legenda/framework/shortcodes.php (line 1250), replace “150,150” in the code $image = etheme_get_image( get_post_thumbnail_id($post->ID), 150,150,false); with your dimensions.

    Best regards,
    Jack Richardson.

    #78570 Copied In reply to: Pinterest sharing button resizes blog and product pictures
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 5, 2015 at 07:08

    Hello,

    Did you make any changes in original theme files?
    Please provide us with FTP credentials as well.

    Best regards,
    Jack Richardson.

    #78569 Copied In reply to: Woocommerce page data missing
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 4, 2015 at 19:58

    Hello,

    I’ve imported the .xml file for home page 9 via Tools > Import in WP Dashboard.
    You can find the file in the full theme package > “Demo_Pages” folder.

    Best regards,
    Jack Richardson.

    #78531 Copied In reply to: How to create home page to replicate home page 9 on demo
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 4, 2015 at 16:22

    Hello,

    The problem was caused by “Ninja Kick: Contact Form” plugin. I’ve disabled it. Please clear browser cache and check the Checkout page now.

    Best regards,
    Jack Richardson.

    #78508 Copied In reply to: Errors in Woocommerce after theme update.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 4, 2015 at 13:45

    Hello,

    Sorry, but your query is a bit unclear for us. Could you please clarify how we can replicate the problem?
    Also provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    #78472 Copied In reply to: Cross Selling Issue
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 4, 2015 at 13:41

    Hello,

    The changes that are made in custom.css file won’t be lost after theme update.
    How to update theme you can watch in this video tutorial:

    Regarding back up, you can read in WordPress documentation:
    https://codex.wordpress.org/WordPress_Backups

    Best regards,
    Jack Richardson.

    #78471 Copied In reply to: Error on Mobile View
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 4, 2015 at 13:07

    Hello,

    Yes, you can write your own css classes for menu items. For example, if you added the class for menu item width “et-col2”, you can write other class beside it and it will be et-col2 my_class.
    Please try it.

    Best regards,
    Jack Richardson.

    #78467 Copied In reply to: Drop-Down Menu kind of messed up
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 4, 2015 at 11:22

    Hello,

    Please provide us with FTP and WP Dashboard credentials in Private Content.
    Also update the theme to the latest version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Best regards,
    Jack Richardson.

    #78458 Copied In reply to: Multilanguage – AJAX problems
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 4, 2015 at 11:20

    Hello,

    There is no such option in the theme as it’s related to Woocommerce and you have to ask their support team.
    Also this topic may help you https://wordpress.org/support/topic/hide-prices-and-checkout-functionality-for-specific-product-category .

    Best regards,
    Jack Richardson.

    #78457 Copied In reply to: Products Page Layout – Show Price for some categories but not for others
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 4, 2015 at 08:55

    Hello,

    Please check prefooter section now.

    Best regards,
    Jack Richardson.

    #78425 Copied In reply to: Custom Footers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 4, 2015 at 08:08

    Hello @brunosilva,

    I’ve edited the code in functions.php file of your child theme. Please check Instagram widget and Google map now.

    Best regards,
    Jack Richardson.

    #78419 Copied In reply to: Google Map, Instagram & Social Media Share Icons
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 4, 2015 at 07:58

    Hello @brunosilva,

    We’ll fix this bug in our future update.
    Please take our apologies for inconveniences.

    Best regards,
    Jack Richardson.

    #78412 Copied In reply to: Translate Theme
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 4, 2015 at 07:56

    Hello,

    May we reupload the theme? Please create a back up of your files and database and let us know.

    Best regards,
    Jack Richardson.

    #78411 Copied In reply to: Bug – Single Product Page – Fixed Content Layout
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 4, 2015 at 07:53

    Hello,

    You can remove tabs as described in Woocommerce documentation:
    http://docs.woothemes.com/document/editing-product-data-tabs/

    Best regards,
    Jack Richardson.

    #78408 Copied In reply to: Disable tabs in single product-page
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 4, 2015 at 07:51

    Hello,

    I’ve added this code in custom.css:

    .fixed-header-area .ubermenu.ubermenu-main {
  width: 720px !important;
  float: right !important;
  margin-top: -50px !important;
}
.fixed-header-area .ubermenu-items-align-left.ubermenu-horizontal .ubermenu-item.ubermenu-item-level-0 {
  float: right !important;
}

    Please check fixed header now.

    Best regards,
    Jack Richardson.

    #78406 Copied In reply to: How to increase search bar width and how to change its search icon color
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 4, 2015 at 07:34

    Hello,

    Please specify how I can view the files of your site, because I couldn’t find them in your Account Manager. Could you please created FTP account?

    1. You didn’t write full shortcode for the title. I’ve edited it to [title]Store Categories[/title]. Please check it now.

    2. Do you want to add shadow at borders?

    3. You can change color to any that you want.

    Best regards,
    Jack Richardson.

    #78402 Copied In reply to: Legenda Home Page 3 issues
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 4, 2015 at 07:24

    Hello,

    Unfortunately menu can’t be edited the way you want, but I’ve modified it a bit. Please check it now. You can change width of submenu columns using css classes from et-col1 to et-col12. I’ve set the width to et-col2.

    Best regards,
    Jack Richardson.

    #78397 Copied In reply to: Drop-Down Menu kind of messed up
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 4, 2015 at 07:14

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    #78395 Copied In reply to: Problem with pictures woocomerce
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 4, 2015 at 07:13

    Hello,

    I’ve imported home page 9 for you. Please check it in wp dashboard > Pages, find “Home Page 9” page.

    Best regards,
    Jack Richardson.

    #78394 Copied In reply to: How to create home page to replicate home page 9 on demo
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 4, 2015 at 07:08

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    #78392 Copied In reply to: Category Header not displaying
  • 1 2 3 … 457 458 459 … 537 538 539
    Viewing 13,740 results - 13,711 through 13,740 (of 16,151 total)
Viewing 30 posts - 13,711 through 13,740 (of 16,151 total)
1 2 3 … 457 458 459 … 537 538 539

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