Tagged: cross-sell, woocommerce
We’ve noticed an issue within the cart. When using cross sells if I add a product in the cart it will reload the cart with the url /basket/?add-to-cart=22593 – This will of added the product to the basket BUT because of the URL if I then decide I want to change the quantity of the cross sell product it will add an additional so say I added 1 more the quantity would be 2, it would then refresh and will have added 2 more products bringing the quantity to 3.
We’ve changed back to TwentyFifteen where it works fine.
The other option we tried was editing the theme so when we add a cross sell product it would be added using AJAX the only issue with this is it does not refresh the page. Any Idea on what we can do to resolve this issue?
Theme version: 2.0 WooCommerce version: 2.3.13Hello,
Sorry, but your query is a bit unclear for us. Could you please clarify how we can replicate the problem?
Also provide us with FTP and WP Dashboard credentials in private content.
Best regards,
Jack Richardson.
It seemed to work yesterday
This morning I’ve cleared my browsing history and it’s just went back to normal?
Can you advise? I’ve tried re uploading the theme again straight from a fresh download from envato, any idea why it would do this?
Hello,
This problem is related to Woocommerce as when ajax is disabled, the parameter of product addition shouldn’t work. By default Woocommerce has Aajx “Add to Cart” enabled, that’s why they don’t have such bug. We’ll contact their support regarding this problem and we’ll either remove ajax disable option or they will fix it in the update and everything will work fine.
Meanwhile you can enable ajax in Theme Options to make Cart page work properly.
Please take our apologies for inconveniences.
Best regards,
Jack Richardson.
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