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Viewing 30 posts - 12,931 through 12,960 (of 16,171 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 5, 2015 at 10:18

    Hello,

    We’ll fix WPML issue in the next theme update. Meanwhile you have to do translation in .po file.

    Please take our apologies for inconveniences.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 5, 2015 at 10:17

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 5, 2015 at 10:04

    Hello,

    Yes, you need create separate categories like “men sunglasses”, “mens eyeglasses” and so on.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 5, 2015 at 09:54

    Hello,

    Please disable all 3rd-party plugins and check the Checkout page after that.
    Seems like one of the plugins is causing the issue.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 5, 2015 at 09:39

    Hello,

    Our theme supports “more” tag by default and not excerpt that is available in post editor.
    To show excerpts you need edit theme file – wp-content/themes/legenda/content.php.
    Unfortunately this is beyond our basic support scope and if you have necessary skills you can edit the file yourself. This article may be helpful:
    https://codex.wordpress.org/Excerpt
    Or you can do as described in the article: https://www.8theme.com/blog/using-read-more-button-on-wordpress-blog/

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 5, 2015 at 09:35

    Hello,

    We can’t open your site on mobile getting the message “Loading the content”.
    Please provide us with FTP credentials.
    Have you made any changes in the theme files?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 5, 2015 at 09:27

    Hello @sandro7555,

    You need remove the file variable.php in the directory legenda/woocommerce/single-product/add-to-cart. After that check variable products.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 5, 2015 at 09:07

    Hello,

    I’ve disabled zoom effect in Theme Options > Single Product Page and ticked “Hard Crop” option for Single Image in Woocommerce > Settings > Products > Display. Please clear browser cache and check your images now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 5, 2015 at 08:57

    Hello,

    Please refer to this article:
    https://www.8theme.com/blog/using-read-more-button-on-wordpress-blog/

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 5, 2015 at 08:52

    Hello,

    You can download the plugin archive at this link https://www.8theme.com/download-plugins/ and overwrite “js_composer” folder in wp-content/plugins directory with a new version that you downloaded.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 5, 2015 at 08:51

    Hello,

    Please update the theme to the latest version 2.9.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.

    Don’t forget to create back up of your files and database before starting update process!

    If the issue still persists please provide us with FTP credentials.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 5, 2015 at 08:35

    Hello,

    I’ve sent theme archive to your email address. Please extract the archive and upload theme via FTP.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 5, 2015 at 08:30

    Hello,

    Please check the description of our theme update:
    http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050
    Pay attention to the files that were deleted:
    DELETED : woopress/woocommerce/order/order-details.php
    DELETED : woopress/woocommerce/myaccount/my-orders.php
    You must delete them from your theme folder too (in wp-content/themes/woopress/woocommerce directory). After that check Cart page.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 5, 2015 at 08:26

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 5, 2015 at 08:01

    Hello,

    You can edit top bar in Appearance > Widgets > “Left Side top bar area” and “Right Side top bar area”.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 5, 2015 at 07:58

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 5, 2015 at 07:58

    Hello,

    Was your issue resolved?
    May we close this topic?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 5, 2015 at 07:57

    Hello,

    You can create a separate category for men and women sunglasses and mark appropriate products with these categories.
    Please try it.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 5, 2015 at 07:54

    Hello,

    Please provide us with FTP credentials in private content.
    Also write your questions in English.

    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2015 at 16:21

    Hello,

    Sorry, yes. I tried to disable plugins to check if the issue is related to compatibility of the plugins with the theme.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2015 at 16:02

    Hello,

    I did nothing in wp-admin panel.
    As I see featured image option is working now.
    So is your issue resolved?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2015 at 13:43

    Hello,

    Please take our apologies but you should contact Revolution Slider authors to get more information about their templates. You can contact them via comments section:
    http://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380/comments

    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2015 at 13:41

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2015 at 13:39

    Hello,

    In this case select “Popup window” for “Search view” field in Theme Options > Header.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2015 at 13:37

    Hello,

    I’ve commented the code in original style.css file:

    .rev_slider_wrapper .tparrows {
      background-image: none;
      width: 45px;
      height: 45px;
      background-color: transparent;
      border-radius: 100%;
      border: 2px solid #fff;
      text-align: center;
      font-size: 0;
      text-indent: 0;
      opacity: 0;
      -webkit-transition: all 0.3s ease-in-out;
      -moz-transition: all 0.3s ease-in-out;
      -ms-transition: all 0.3s ease-in-out;
      -o-transition: all 0.3s ease-in-out;
      transition: all 0.3s ease-in-out;
    }
    .rev_slider_wrapper .tparrows:before {
      font-family: FontAwesome;
      font-size: 30px;
      position: absolute;
      color: #fff;
      line-height: 41px;
      display: block;
      width: 100%;
      height: 100%;
      -webkit-transition: all 0.2s ease-in-out;
      -moz-transition: all 0.2s ease-in-out;
      -ms-transition: all 0.2s ease-in-out;
      -o-transition: all 0.2s ease-in-out;
      transition: all 0.2s ease-in-out;
    }
    .rev_slider_wrapper .tparrows:hover {
      background-color: #fff !important;
      opacity: 1;
    }
    .rev_slider_wrapper .tparrows:hover:before {
      color: #252525 !important;
    }
    .rev_slider_wrapper .tparrows.tp-leftarrow.default {
      left: -40px !important;
      top: 50% !important;
    }
    .rev_slider_wrapper .tparrows.tp-leftarrow.default:before {
      content: "\f104";
      left: -1px;
    }
    .rev_slider_wrapper .tparrows.tp-rightarrow.default {
      right: -40px !important;
      top: 50% !important;
    }
    .rev_slider_wrapper .tparrows.tp-rightarrow.default:before {
      content: "\f105";
      right: -1px;
    }
    .rev_slider_wrapper:hover .tparrows {
      opacity: 1;
    }
    .rev_slider_wrapper:hover .tp-leftarrow.default {
      left: 40px !important;
    }
    .rev_slider_wrapper:hover .tp-rightarrow.default {
      right: 40px !important;
    }
    .rev_slider_wrapper .tp-bullets .bullet {
      height: 17px !important;
      background-image: url(images/sprite/icons.png) !important;
      background-position: -245px -127px !important;
    }
    .rev_slider_wrapper .tp-bullets .bullet.selected {
      background-position: -245px -142px !important;
    }

    We’ll fix this issue in the next theme update too.

    Please check slider now.

    Sorry for inconveniences.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2015 at 13:32

    Hello,

    The reason is when you click “Paste” via right click context menu, cursor moves away from the search form, and as it’s shown when hovering search icon so the form disappears when cursor is away.
    Try to use combination Ctrl+C, Ctrl+V to paste the text.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2015 at 11:57

    Hello,

    Sorry, but I still can’t connect. I’m using FileZilla. Perhaps there are any restrictions on a server. You need check it with your hosting provider support. Shall we provide our IP address to put it into white list?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2015 at 10:16

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2015 at 10:15

    Hello,

    Please check the description of our theme update:
    http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050
    Pay attention to the files that were deleted:
    DELETED : woopress/woocommerce/order/order-details.php
    DELETED : woopress/woocommerce/myaccount/my-orders.php
    You must delete them from your theme folder too (in wp-content/themes/woopress/woocommerce directory). After that check your page.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2015 at 10:02

    Hello,

    I’ve enabled “Show “Add to cart” button” option in Theme Options > Products Page Layout. Now “Add to Cart” button is shown.
    Also I’ve set 4 products per row in Theme Options > Products Page Layout > Products per row. Please check shop page now.
    Sorry, but I don’t see any issues with menu.
    Please clarify it with more details.

    Best regards,
    Jack Richardson.

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Viewing 30 posts - 12,931 through 12,960 (of 16,171 total)
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