Forum Replies Created

Viewing 30 posts - 12,721 through 12,750 (of 16,177 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 14, 2015 at 08:12

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 14, 2015 at 08:11

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 14, 2015 at 08:09

    Hello,

    You had “cache” folder in wp-content directory and I cleared it. That’s all.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 14, 2015 at 08:08

    Hello,

    Please refer to Woocommerce documentation:
    http://docs.woothemes.com/document/editing-product-data-tabs/

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 14, 2015 at 08:07

    Hello,

    I’ve commented the code define('W3TC_EDGE_MODE', true); // Added by W3 Total Cache in your wp-config.php file. Please clear browser cache and check your site now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 14, 2015 at 08:00

    Hello,

    You’ve been already replied:

    To change color for single post title use this code:

    article.post h2 {
    color: brown;
    }
    You already have it in your custom.css file. Please check it.

    We’ll fix the issue with Visual Composer in the next theme update. Meanwhile you can revert back to older plugin version. Sorry for inconveniences.

    Regarding the menu you need use this css code:

    .fixed-header-area .collapse {
    width: 60%;
    }

    Please check it once again.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 14, 2015 at 07:57

    Hello,

    There is compatibility issues with the latest version of Visual Composer plugin. We recommend you to revert back to old plugin version until we fix it in the next theme update.

    Sorry for inconveniences.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 14, 2015 at 07:55

    Hello,

    Please look at the screenshot:
    http://storage5.static.itmages.com/i/15/0914/h_1442213641_5183343_b692aaa7d6.png
    Unfortunately we can’t access your server via FTP.

    Please check login details once again.

    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 14, 2015 at 07:52

    Hello,

    You can change theme color in Blanco – Theme Settings > Color Scheme. Some elements can be changed via css. Please provide us with your site url and we’ll give you correct code.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 14, 2015 at 07:15

    Hello,

    We’re glad you’ve managed to resolve the issue.

    Have a nice day.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 14, 2015 at 07:14

    Hello,

    Could you please clarify what you want to achieve?
    Do you want to remove featured image from single posts?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 14, 2015 at 07:08

    Hello,

    1. Go to Appearance > Menus and tick “Product Categories” in Screen Options at the top of the window.

    2. You can create your own footer content as described in the documentation:
    https://www.8theme.com/demo/docs/idstore/index.html#!/widgets (“The First Footer Widget Area”-“The Eighth Footer Widget Area”).

    3. You can select how many product to display per row in Theme Options > Products Page Layout.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 14, 2015 at 07:01
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 14, 2015 at 06:43

    Hello @scanantiques,

    Are you using cache plugin?
    Please refer to this article:
    http://customizewp.com/eliminate-render-blocking-javascript-and-css-above-the-fold-content-in-wordpress-w3-total-cache/

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 11, 2015 at 16:46

    Hello,

    Please describe how we can replicate the issue as there is no language switcher on your site.
    Thank you.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 11, 2015 at 16:27

    Hello,

    As I see the problem with black background persists for the products with tag “Spanish wines”. Try to remove this tag.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 11, 2015 at 15:04

    Hello,

    Please check your site now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 11, 2015 at 14:59

    Hello,

    You need generate QR code, for example using this service http://www.qrstuff.com/ and use 8theme – QR Code widget in Appearance > Widgets.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 11, 2015 at 14:33

    Hello,

    You shouldn’t worry about those notices. They won’t affect your site at all. We edited Woocommerce files in wp-content/themes/idstore/woocommerce directory and old version may be written in those files. But, please don’t worry, as the original version is written in wp-content/plugins/woocommerce/templates directory.
    So you can hide this message or you can fix it by editing the files in wp-content/themes/idstore/woocommerce directory and change the version to the current Woocommerce version that you’re using.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 11, 2015 at 14:32

    Hello,

    We can decrease padding of the header to make the image closer to the top and menu. Use this code in Global Custom CSS:

    .navbar {
       padding: 20px 0 !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 11, 2015 at 14:17

    Hello,

    Unfortunately Classico theme doesn’t have Brands element. You can add brands using Image Gallery or Single Image elements in Visual Composer editor, upload brands images and add links for them in the element settings.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 11, 2015 at 13:20

    Hello,

    Please try to resave Permalinks settings in WP Dashboard > Settings > Permalinks and check pages after that.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 11, 2015 at 13:13

    Hello,

    You need create Blog page in wp-admin panel > Pages section, select Default template for it, then go to Settings > Reading and select your Blog page as Posts page.
    Then go to Theme Options > Blog Layout and select the layout you want.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 11, 2015 at 12:53

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 11, 2015 at 11:59

    Hello,

    Thank you for your feedback.

    I’ve edited the code to this one:

    .header-type-7 .header .tbs {
        background: url(http://www.maruyama.co.uk/wp-content/uploads/2015/09/IRON-5YR-Warranty-white-text-sm31.png) no-repeat;
        background-size: contain;
        background-position: center center;
    }

    Please check header now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 11, 2015 at 11:56

    Hello,

    Please provide us with WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 11, 2015 at 11:55

    Hello,

    Please don’t duplicate your queries. You’ve been replied in the other topic.
    This one will be closed.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 11, 2015 at 11:54

    Hello,

    Please provide us with WP Dashboard credentials in Private Content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 11, 2015 at 11:52

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 11, 2015 at 11:52

    Hello,

    Do you want to create post-based slider? If so this documentation may be helpful for you:
    http://www.themepunch.com/revslider-doc/post-based-slider/

    Best regards,
    Jack Richardson.

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Viewing 30 posts - 12,721 through 12,750 (of 16,177 total)
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