Page 379 – 8theme.com

Forum Replies Created

Viewing 30 posts - 11,341 through 11,370 (of 16,214 total)

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Jack Richardson

Support staff

October 27, 2015 at 11:58

Hello,

Text domain for Legenda theme is “legenda”.

Best regards,
Jack Richardson.

#96277 Copied In reply to: Logo chopped down

Jack Richardson

Support staff

October 27, 2015 at 11:56

Hello,

Sorry, but our theme doesn’t have such option.

Best regards,
Jack Richardson.

#96276 Copied In reply to: Vendor page

Jack Richardson

Support staff

October 27, 2015 at 11:54

Hello,

Please update all required plugins to the latest versions https://www.8theme.com/download-plugins/ .
After that check prefooter block.

Best regards,
Jack Richardson.

#96275 Copied In reply to: Problem with static block

Jack Richardson

Support staff

October 27, 2015 at 11:45

Hello,

You can upload breadcrumbs background image in Theme Options > Color Scheme > Breadcrumbs background.

How can i add a vendors logo or photo to the vendors shop page in the vendors widget in the left sidebar

Sorry, but this is related to the plugin settings, not to the theme. You should contact their support.

Best regards,
Jack Richardson.

#96272 Copied In reply to: Vendor page

Jack Richardson

Support staff

October 27, 2015 at 11:38

Hello,

Please take our apologies but there is no such possibility.

Best regards,
Jack Richardson.

#96271 Copied In reply to: Display video first in gallery if present

Jack Richardson

Support staff

October 27, 2015 at 11:36

Hello,

You created empty FTP account. Please give us full access to the site files.

Thank you.

Best regards,
Jack Richardson.

#96270 Copied In reply to: Add to Cart Missing for Variable Product
Jack Richardson

Support staff

October 27, 2015 at 10:32
Hello,

You can create child theme https://codex.wordpress.org/Child_Themes and make changes there.
You need add the code in your child theme functions.php file:

add_action( 'wp_enqueue_scripts', 'etheme' ); function etheme() { wp_enqueue_script( 'etheme', get_stylesheet_directory_uri() . '/js/etheme.js' ); }

Then create “js” folder in child theme and copy etheme.js file with needed changes in the child theme “js” directory so you won’t lose modifications after theme update.

Best regards,
Jack Richardson.
#96251 Copied In reply to: how to DISABLE product-categories opened by default
Jack Richardson

Support staff

October 27, 2015 at 10:25
Hello @sebdicam,

Please show a page where you see 0 products in stock.

If you want to get redirected to Cart page after adding product to the cart, you need tick “Redirect to the cart page after successful addition” in Woocommerce > Settings > Products > Display > Add to cart behaviour.

Sorry, but I don’t see issue with cart window.

To fix title issue add this code in custom.css:

.single-product .product_title span { background-color: #f4f2f2 !important; }

Best regards,
Jack Richardson.
#96246 Copied In reply to: Installation Issues & Fixes (Read First)
Jack Richardson

Support staff

October 27, 2015 at 09:00

Hello,

As I see “Add to Wishlist” button is shown:
http://storage3.static.itmages.com/i/15/1027/h_1445932782_1513615_6072f53902.png

Please clear browser cache and check again.

Best regards,
Jack Richardson.

#96229 Copied In reply to: Wishlist Button Not Appearing (have checked other articles and no luck)

Jack Richardson

Support staff

October 27, 2015 at 08:57

Hello,

Your site isn’t accessible.
We’re getting this error:
This webpage is not available
ERR_NAME_NOT_RESOLVED

Please check it with your hosting provider.

Best regards,
Jack Richardson.

#96227 Copied In reply to: LEgenda Transparency in the Layer Background

Jack Richardson

Support staff

October 27, 2015 at 08:55

Hello,

Please update Woocommerce plugin to the latest version and WordPress too.
After that check your site.

Best regards,
Jack Richardson.

#96226 Copied In reply to: After update only header visible

Jack Richardson

Support staff

October 27, 2015 at 08:52

Hello,

Please create FTP account for us and provide FTP credentials in private content.

Thank you.
Best regards,
Jack Richardson.

#96222 Copied In reply to: Visual Composer & Blog Grid Layout Update

Jack Richardson

Support staff

October 27, 2015 at 08:50

Hello,

Please show a page where you have issues and provide us with FTP/WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#96221 Copied In reply to: It looks like Visual Compoer doesn't work well.

Jack Richardson

Support staff

October 27, 2015 at 08:41

Hello,

Please provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#96216 Copied In reply to: Add to Cart Missing for Variable Product

Jack Richardson

Support staff

October 27, 2015 at 08:39

Hello,

Please try to use this plugin https://wordpress.org/plugins/wp-smtp/ to get emails.

Best regards,
Jack Richardson.

#96215 Copied In reply to: Contact Form – Error while ajax request

Jack Richardson

Support staff

October 27, 2015 at 08:29

Hello,

Please read here how to comment the code correctly:
https://codex.wordpress.org/Commenting_Code

Best regards,
Jack Richardson.

#96210 Copied In reply to: edit post widget

Jack Richardson

Support staff

October 27, 2015 at 08:25

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#96207 Copied In reply to: Edit facebook link

Jack Richardson

Support staff

October 27, 2015 at 08:22

Hello,

So is your issue resolved?

Best regards,
Jack Richardson.

#96205 Copied In reply to: Problem with static block

Jack Richardson

Support staff

October 27, 2015 at 08:08

Hello,

You’re welcome and thank you for your feedback.
We’d be glad if you leave a comment on our site http://themeforest.net/item/blanco-responsive-wordpress-wooecommerce-theme/2755246/comments . We appreciate it very much.

Best regards,
Jack Richardson.

#96203 Copied In reply to: Product Image Hover broken
Jack Richardson

Support staff

October 27, 2015 at 08:07
Hello,

Please add this code in Global Custom CSS:

.fixed-header .shop-text { color: white; }

Best regards,
Jack Richardson.
#96201 Copied In reply to: Scrolling Down Menu Color and activate for home page – Cleopatra
Jack Richardson

Support staff

October 27, 2015 at 08:04

Hello,

Please contact your hosting provider and ask to disable display_errors function. After that check your site.

Best regards,
Jack Richardson.

#96200 Copied In reply to: Crash on the site, emergency!

Jack Richardson

Support staff

October 27, 2015 at 08:00

Hello,

Yes, you need to delete the file vc_row.php after update on the other site.

Best regards,
Jack Richardson.

#96199 Copied In reply to: Royal Theme – Plugins Update Issues (10/26/15)

Jack Richardson

Support staff

October 26, 2015 at 17:02

Hello,

As I see you have low values for post_max_size and upload_max_filesize functions. Please ask your hosting provider to increase the values to 40M.

Best regards,
Jack Richardson.

#96095 Copied In reply to: UNABLE TO UPLOAD THEME MANUALLY OR THROUGH FTP

Jack Richardson

Support staff

October 26, 2015 at 16:17

Hello,

You can download the latest plugin version here https://www.8theme.com/download-plugins/ .

Please check Spam folder in your email account. The message may be there.

You are not connected to MailChimp. Please check the settings:
http://storage4.static.itmages.com/i/15/1026/h_1445872622_4919254_6998b69332.png

Best regards,
Jack Richardson.

#96083 Copied In reply to: Top Bar Menu

Jack Richardson

Support staff

October 26, 2015 at 15:03

Hello,

Please specify what changes exactly you made and what you’re trying to achieve.
Also provide us with WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#96062 Copied In reply to: come back to default theme

Jack Richardson

Support staff

October 26, 2015 at 15:02

Hello,

Slider still can’t be imported because of this error:
“Error: Wrong export slider file format! This could be caused because the ZipArchive extension is not enabled.”

Please contact your hosting provider regarding this issue.

Best regards,
Jack Richardson.

#96059 Copied In reply to: Failed to import revolution slider

Jack Richardson

Support staff

October 26, 2015 at 14:20

Hello,

If you want to use Revolution Slider templates you can download them at this link http://revolution.themepunch.com/free-slider-exchange/ .

how can I add that small section that you have before the slider, with “HAVE ANY QUESTIONS?… BIG SALE, ETC.”

You need to add the code in Appearance > Widgets as described in the documentation:
https://www.8theme.com/demo/docs/blanco/#!/widgets

Best regards,
Jack Richardson.

#96039 Copied In reply to: Rev slider templates zips
Jack Richardson

Support staff

October 26, 2015 at 14:09
Hello,

Please add this code in custom.css file:

#main-nav > ul > li:first-child { margin-left: 0px; }

To create custom.css you need rename default.custom.css to custom.css in wp-content/themes/blanco directory via FTP and enable it in Blanco – Theme Settings, tick “Enable Custom CSS file”.

Best regards,
Jack Richardson.
#96034 Copied In reply to: Top Menu
Jack Richardson

Support staff

October 26, 2015 at 14:06

Hello,

You need also upload images for hover effect in product editor:
http://storage2.static.itmages.com/i/15/1026/h_1445864688_6111610_5af7941239.png

Please do this.

Best regards,
Jack Richardson.

#96031 Copied In reply to: Product Image Hover broken

Jack Richardson

Support staff

October 26, 2015 at 14:02

Hello,

Please provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#96030 Copied In reply to: Strange mark when my products have size
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Viewing 11,370 results - 11,341 through 11,370 (of 16,214 total)

Viewing 30 posts - 11,341 through 11,370 (of 16,214 total)

← 1 2 3 … 378 379 380 … 539 540 541 →

Forum Replies Created

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