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  khoavo

  Participant

  October 26, 2015 6:26 pm

  I just updated the WooCommerce plugin to v2.4.8, Visual Composer to v4.8 and Ultimate Addons for VC to 3.13.7 and now I get a white blank screen on the browser.

  Good thing I tested these updates first on a duplicate site! My Login info is in the private box. Let me know soon please so I can do an update on the real site. Thanks.

  

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  Robert Hall

  Support staff

  October 26, 2015 7:28 pm

  Hello,

  We’ve removed vc_row.php file in wp-content/themes/royal/vc_templates/ folder and it’s working fine now. Please check it.

  Regards,
  Robert Hall.

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  khoavo

  Participant

  October 27, 2015 1:36 am

  So do I need to remove the same vc_row.php file after I do the update on the other live site?

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  Jack Richardson

  Support staff

  October 27, 2015 8:00 am

  Hello,

  Yes, you need to delete the file vc_row.php after update on the other site.

  Best regards,
  Jack Richardson.

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